NetApp

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NetApp Reviews

Updated 17 August 2014
Updated 17 August 2014
1,082 Reviews

3.7
1,082 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NetApp President & CEO Tom Georgens
Tom Georgens
627 Ratings

Review Highlights

Pros
  • Good work life balance is the only thing that might keep an employee here (in 115 reviews)

  • NetApp has been on the Fortune magazine's "great place to work" list for 12 years in a row (in 74 reviews)


Cons
  • The manager sets the tone for the group in terms of culture and work/life balance (in 25 reviews)

  • Stagnation at middle management layer; Alignment issues at senior management layer (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    NetApp really is a great place to work. Excellent people and company culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Operations Intern  in  London, England
    Current Employee - Sales Operations Intern in London, England

    Pros

    Company culture is fantastic, nice work life balance. Family friendly with a panto for kids every year.
    Enthusiastic people, great socials and volunteering opportunities.
    Workplace flexibility, ability to work at home without notice.

    Cons

    Uxbridge (England) office is very uninspiring, although this is soon to change.
    Some departments feel very silo'd and can work against each other.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great and declined in last year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GSI Partner Manager - EMEA  in  London, England
    Former Employee - GSI Partner Manager - EMEA in London, England

    Pros

    they used tohave a great culture and care for the employee that sloped downwarss in the last 3 years, company needs new management

    Cons

    Lack of investment in development of Serious Global SI reltionships, no utility models, massive expectation on goal setting for growth and limiting of earnings

    Advice to ManagementAdvice

    Review Exec Management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSE  in  Newcastle upon Tyne, England
    Current Employee - TSE in Newcastle upon Tyne, England

    Pros

    A good company to work for. Good work life balance and training.

    Cons

    Lots to learn and the learning curve is steep but worthwhile. Could be managed better

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    change is not always good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great colleagues, very fast paced and access to a lot of knowledge through on the job training

    Cons

    Heavy workloads, long hours of work, significant higher management decisions are made based on just costs with great implications on employees work life balance and reduced level of service with managerial decisions to outsource

    Advice to ManagementAdvice

    stop cost cuts, invest in classroom training and employee incentives

  6. 1 person found this helpful  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter  in  London, England
    Former Employee - Recruiter in London, England

    Pros

    Great People, nice place to work overall, but that is about it. Company is not well balance between Sales and rest of the organisation, if you are outside sales be prepare to work 12 to 14 hour days, daily.

    Cons

    Outside sales, be prepare to work extremely hard and long hours. Nearly all resources go into Sales headcount.
    The product is 1 dimensional and company is pretty flat, all the best people are leaving.
    NetApp have wasted their opportunity in the market place which they work hard to get too 3 to 4 years ago.

    Advice to ManagementAdvice

    little the company is on a downward spiral, failure to innovate and acquire the right technologies / companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great place to work, just going through a little rough patch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  London, England
    Current Employee - Systems Engineer in London, England

    Pros

    Very supportive SE management team who are genuinely interested in hiring quality people and developing talent.
    Very liberal work-home life balance - work from home at your own discretion when not required for face-to-face meetings. Doctors, Dentist appointments etc come out of work time with no questions asked.
    Every company has some bad eggs, but at NetApp the people are of a generally high calibre, a pleasure to work with and you can rely upon them. This is something I've really struggled to find elsewhere.
    Expenses are very liberal with SEs like me actively encouraged to entertain customers / partners to build our own relationships in social environments.
    Lots of opportunities for progression and active participation in anything you find that doesn't fall under the remit of your day job.

    Cons

    There has been a higher than normal level of attrition in the past 12-24 months with several long standing employees leaving. Reasons for this vary with no common theme. Some cite the change of NetApp from a small company to a big one with the influx of too much bureaucracy and process. I personally think this just brings a different type of challenge and it might mean we need different types of people to overcome it.
    Financial packages are generally not quite as high as you probably could get elsewhere if you are a high achiever.
    SE management is currently in a state of transition and trying to figure out what it wants to be. There is some frustration in the business about the slow reactions of this management team and the fact that they are all people managers rather than technical leaders.
    There is a major product transition going on at NetApp as we take customers from 7-mode to Clustered Data ONTAP and it is creating a lot of pain for both customers and field sales. The corporate message is that the destination is worth the journey and if I put my hand on my heart I think it is, but it still makes it stressful sometimes when you're the one having to make that journey day in day out.

    Advice to ManagementAdvice

    To the SE management team, make sure we continue to hire only the best people. The standard of individual we bring in is the base from which we build all our differentiation. Everyone coming in needs to continue to be exceptional.
    To the wider organisation, as we grow it's important to make sure that internal processes and tools take into account the views of the field. Some areas of the business are better than others at this but in too many cases there are people in the field getting frustrated because they work with tools / processes that they feel don't support the way they need to work. As we grow this becomes harder and harder but it's paramount that we continue to do this.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    NetApp is struggling with its transition to a mature, "big company" culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer  in  London, England
    Former Employee - Systems Engineer in London, England

    Pros

    Amazingly maintained gross margins. Effort put in to "a great place to work." Technology that you can win with. Good education system and good communication within the company. Slowing yet still strong revenue growth.

    Cons

    Culture is turning into a "big company" with Fiefdoms developing and more and more politics. Management is making the fatal mistake of attributing NetApp's success to their own actions feeding a significant and growing ego problem with the decision makers. Significant defections in the technical ranks to companies like: Whiptail, Isilon/EMC, Atlantis Computing, X-IO, Pure Storage, Nimbus, TinTri, and even VMware.

    Advice to ManagementAdvice

    NetApp is still behind in the move to scale-out storage. Even though the present marketing push to C-Mode may help it is likely too late. NetApp may need to move from market share acquisition to market share preservation. Perhaps, it is time to aggressively move toward the EMC model and buy your next-generation technology.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Not the same company it was a few years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Systems Engineer  in  London, England
    Current Employee - Systems Engineer in London, England

    Pros

    NetApp as a company is great (but there's a sense that NetApp UK isn't really part of that company - we're more like a subsiduary).
    There's plenty of work to keep you busy - There's always something that needs doing, and generally management keep pushing work onto people until they push back or quit. While many have left recently, there are still some very smart people here.

    Cons

    Chronic underinvestment in the whole UK business.
    Office facilities are appauling (not enough parking, one very unreliable coffee machine shared by about 60 people, often have to queue to use the toilet etc).
    There's simply not enough pre-sales guys to support the sales reps, and as a result the pre-sales management have been trying to offload as much stuff from their pre-sales guys as possible.
    Over time this has lead to a pre-sales team which now has almost no technical knowledge. They can't perform a demo, they can't size a solution, they can't even talk for more than 5 minutes about core products & features. As a result, its become more of a struggle for an SE to actually convince a customer to buy anything, so instead they rely on the Consulting SE (CSE) team (which is 5 guys for the whole of the UK) to do all that stuff.
    So basically, 5 people are doing all the actual presales work, and the SE team pretty much just organise meetings & conference calls.
    Oh, and employees are gradually being treated worse and worse. It seems like the "great place to work" results are thrown around constantly by senior management to try and fool people into thinking this is a great place to work.

    Advice to ManagementAdvice

    You have a pre-sales team of SEs that are so stretched, and so unmotivated that they have to rely on CSEs and PSCs for pretty much everything.
    And, when an SE shows a desire to learn something, to perform a demo themsevles etc, then you should reward that behaviour (not ignore it as happens too often currently).
    When a CSE doesn't run a mile at the thought of doing something hands on, then you should not penalise their can-do attitude by making it their responsibility to do all the hands on stuff that once upon a time the SEs used to do.

    It's all well and good reconising sales reps who reach their target, but you have to recognise the people that helped that sales rep discover, work & close those opportunities - and you have to invest in those people at least in line with your investment in sales reps if you expect to sustainably grow the business.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Great place to work. As much work as you want/can do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services Consultant  in  London, England
    Current Employee - Professional Services Consultant in London, England

    Pros

    I've never worked with a more intelligent, hard work group of people before. Management is not afraid to make decisions. Overall the best job I've held so far.

    Cons

    The are the regular problems such as people who are jerks and permitted to behave so as they are still productive.

    Advice to ManagementAdvice

    Spend some more time ensuring that products are being deployed in the field with sufficient Q/A. Improve the ability of employees to support products with better tools.

    Recommends
    Approves of CEO
  11.  

    Best place I've worked at so far in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services Consultant  in  London, England
    Current Employee - Professional Services Consultant in London, England

    Pros

    My coworkers at NetApp are probably the smartest group of employees I've ever had the fortune of working with. People who underperform tend not to stick around or are driven off. It's also probably the first place I've worked where the HR department isn't useless.

    Cons

    The hours are extremely long and there is a lot of time spent catching up with customers to respond to questions or resolve their problems. As the consultants are mostly based from home, there isn't a lot of camraderie amongst us. You often go for long periods of time without seeing your coworkers. A lot of time is spent on conference calls.

    Advice to ManagementAdvice

    You guys are doing a good job. Keep it up.

    Recommends
    Approves of CEO

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