NetApp

  www.netapp.com
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NetApp Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.7 1,040 reviews

84% Approve of the CEO

NetApp President & CEO Tom Georgens

Tom Georgens

(604 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work life balance is the only thing that might keep an employee here(in 113 reviews)

  • NetApp has been on the Fortune magazine's "great place to work" list for 12 years in a row(in 74 reviews)


Cons
  • The manager sets the tone for the group in terms of culture and work/life balance(in 25 reviews)

  • Stagnation at middle management layer; Alignment issues at senior management layer(in 38 reviews)

1,040 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    NetApp really is a great place to work. Excellent people and company culture!

    Sales Operations Intern (Current Employee) London, England

    ProsCompany culture is fantastic, nice work life balance. Family friendly with a panto for kids every year.
    Enthusiastic people, great socials and volunteering opportunities.
    Workplace flexibility, ability to work at home without notice.

    ConsUxbridge (England) office is very uninspiring, although this is soon to change.
    Some departments feel very silo'd and can work against each other.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Great and declined in last year

    GSI Partner Manager - EMEA (Former Employee) London, England

    Prosthey used tohave a great culture and care for the employee that sloped downwarss in the last 3 years, company needs new management

    ConsLack of investment in development of Serious Global SI reltionships, no utility models, massive expectation on goal setting for growth and limiting of earnings

    Advice to Senior ManagementReview Exec Management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Great

    TSE (Current Employee) Newcastle upon Tyne, England

    ProsA good company to work for. Good work life balance and training.

    ConsLots to learn and the learning curve is steep but worthwhile. Could be managed better

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    change is not always good

    Anonymous Employee (Current Employee)

    ProsGreat colleagues, very fast paced and access to a lot of knowledge through on the job training

    ConsHeavy workloads, long hours of work, significant higher management decisions are made based on just costs with great implications on employees work life balance and reduced level of service with managerial decisions to outsource

    Advice to Senior Managementstop cost cuts, invest in classroom training and employee incentives

    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Great People

    Recruiter (Former Employee) London, England

    ProsGreat People, nice place to work overall, but that is about it. Company is not well balance between Sales and rest of the organisation, if you are outside sales be prepare to work 12 to 14 hour days, daily.

    ConsOutside sales, be prepare to work extremely hard and long hours. Nearly all resources go into Sales headcount.
    The product is 1 dimensional and company is pretty flat, all the best people are leaving.
    NetApp have wasted their opportunity in the market place which they work hard to get too 3 to 4 years ago.

    Advice to Senior Managementlittle the company is on a downward spiral, failure to innovate and acquire the right technologies / companies.

    No, I would not recommend this company to a friend

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    Great place to work, just going through a little rough patch

    Systems Engineer (Current Employee) London, England

    ProsVery supportive SE management team who are genuinely interested in hiring quality people and developing talent.
    Very liberal work-home life balance - work from home at your own discretion when not required for face-to-face meetings. Doctors, Dentist appointments etc come out of work time with no questions asked.
    Every company has some bad eggs, but at NetApp the people are of a generally high calibre, a pleasure to work with and you can rely upon them. This is something I've really struggled to find elsewhere.
    Expenses are very liberal with SEs like me actively encouraged to entertain customers / partners to build our own relationships in social environments.
    Lots of opportunities for progression and active participation in anything you find that doesn't fall under the remit of your day job.

    ConsThere has been a higher than normal level of attrition in the past 12-24 months with several long standing employees leaving. Reasons for this vary with no common theme. Some cite the change of NetApp from a small company to a big one with the influx of too much bureaucracy and process. I personally think this just brings a different type of challenge and it might mean we need different types of people to overcome it.
    Financial packages are generally not quite as high as you probably could get elsewhere if you are a high achiever.
    SE management is currently in a state of transition and trying to figure out what it wants to be. There is some frustration in the business about the slow reactions of this management team and the fact that they are all people managers rather than technical leaders.
    There is a major product transition going on at NetApp as we take customers from 7-mode to Clustered Data ONTAP and it is creating a lot of pain for both customers and field sales. The corporate message is that the destination is worth the journey and if I put my hand on my heart I think it is, but it still makes it stressful sometimes when you're the one having to make that journey day in day out.

    Advice to Senior ManagementTo the SE management team, make sure we continue to hire only the best people. The standard of individual we bring in is the base from which we build all our differentiation. Everyone coming in needs to continue to be exceptional.
    To the wider organisation, as we grow it's important to make sure that internal processes and tools take into account the views of the field. Some areas of the business are better than others at this but in too many cases there are people in the field getting frustrated because they work with tools / processes that they feel don't support the way they need to work. As we grow this becomes harder and harder but it's paramount that we continue to do this.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    NetApp is struggling with its transition to a mature, "big company" culture.

    Systems Engineer (Former Employee) London, England

    ProsAmazingly maintained gross margins. Effort put in to "a great place to work." Technology that you can win with. Good education system and good communication within the company. Slowing yet still strong revenue growth.

    ConsCulture is turning into a "big company" with Fiefdoms developing and more and more politics. Management is making the fatal mistake of attributing NetApp's success to their own actions feeding a significant and growing ego problem with the decision makers. Significant defections in the technical ranks to companies like: Whiptail, Isilon/EMC, Atlantis Computing, X-IO, Pure Storage, Nimbus, TinTri, and even VMware.

    Advice to Senior ManagementNetApp is still behind in the move to scale-out storage. Even though the present marketing push to C-Mode may help it is likely too late. NetApp may need to move from market share acquisition to market share preservation. Perhaps, it is time to aggressively move toward the EMC model and buy your next-generation technology.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Not the same company it was a few years ago

    Systems Engineer (Current Employee) London, England

    ProsNetApp as a company is great (but there's a sense that NetApp UK isn't really part of that company - we're more like a subsiduary).
    There's plenty of work to keep you busy - There's always something that needs doing, and generally management keep pushing work onto people until they push back or quit. While many have left recently, there are still some very smart people here.

    ConsChronic underinvestment in the whole UK business.
    Office facilities are appauling (not enough parking, one very unreliable coffee machine shared by about 60 people, often have to queue to use the toilet etc).
    There's simply not enough pre-sales guys to support the sales reps, and as a result the pre-sales management have been trying to offload as much stuff from their pre-sales guys as possible.
    Over time this has lead to a pre-sales team which now has almost no technical knowledge. They can't perform a demo, they can't size a solution, they can't even talk for more than 5 minutes about core products & features. As a result, its become more of a struggle for an SE to actually convince a customer to buy anything, so instead they rely on the Consulting SE (CSE) team (which is 5 guys for the whole of the UK) to do all that stuff.
    So basically, 5 people are doing all the actual presales work, and the SE team pretty much just organise meetings & conference calls.
    Oh, and employees are gradually being treated worse and worse. It seems like the "great place to work" results are thrown around constantly by senior management to try and fool people into thinking this is a great place to work.

    Advice to Senior ManagementYou have a pre-sales team of SEs that are so stretched, and so unmotivated that they have to rely on CSEs and PSCs for pretty much everything.
    And, when an SE shows a desire to learn something, to perform a demo themsevles etc, then you should reward that behaviour (not ignore it as happens too often currently).
    When a CSE doesn't run a mile at the thought of doing something hands on, then you should not penalise their can-do attitude by making it their responsibility to do all the hands on stuff that once upon a time the SEs used to do.

    It's all well and good reconising sales reps who reach their target, but you have to recognise the people that helped that sales rep discover, work & close those opportunities - and you have to invest in those people at least in line with your investment in sales reps if you expect to sustainably grow the business.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    Great place to work. As much work as you want/can do.

    Professional Services Consultant (Current Employee) London, England

    ProsI've never worked with a more intelligent, hard work group of people before. Management is not afraid to make decisions. Overall the best job I've held so far.

    ConsThe are the regular problems such as people who are jerks and permitted to behave so as they are still productive.

    Advice to Senior ManagementSpend some more time ensuring that products are being deployed in the field with sufficient Q/A. Improve the ability of employees to support products with better tools.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    Best place I've worked at so far in my career.

    Professional Services Consultant (Current Employee) London, England

    ProsMy coworkers at NetApp are probably the smartest group of employees I've ever had the fortune of working with. People who underperform tend not to stick around or are driven off. It's also probably the first place I've worked where the HR department isn't useless.

    ConsThe hours are extremely long and there is a lot of time spent catching up with customers to respond to questions or resolve their problems. As the consultants are mostly based from home, there isn't a lot of camraderie amongst us. You often go for long periods of time without seeing your coworkers. A lot of time is spent on conference calls.

    Advice to Senior ManagementYou guys are doing a good job. Keep it up.

    Yes, I would recommend this company to a friend

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