Netflix

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Netflix Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.2 394 reviews

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(307 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights
394 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Empowering place to work - Little bureaucracy for size

    Anonymous Employee (Current Employee) Los Gatos, CA (US)

    ProsCompany culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    ConsCoordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to Senior ManagementStronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    4 people found this helpful  

    Great place with high rewards and risks

    Senior Software Engineer (Current Employee) Los Gatos, CA (US)

    ProsGenerous Compensation.
    High productivity enivronment, you can feel sense of accomplishment.

    ConsCulture of Fear.
    There is no second warning. But you are let go.

    No, I would not recommend this company to a friend

    • Culture & Values
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    Sr. Software Engineer in Test

    Anonymous Employee (Current Employee)

    ProsYou will be working with the most talented ppl around.

    ConsLittle bit politics in some teams.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Challenging and rewarding Customer Service Job

    CSR2 (Former Employee) Hillsboro, OR (US)

    ProsThe pay was extremely comparable to other call center jobs in the area. I found that success was completely individually based - essentially, if you wanted to do well you had to really focus your efforts on coming into work with a fresh attitude.

    ConsThe call center environment makes you feel like you are "just a number" often. It is also difficult to be gauged how successful you are at your work based off of each individual you talk to (via surveys).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Comp & Benefits
    • Approves of CEO

    1 person found this helpful  

    Awesome place to work!

    Anonymous Employee (Former Employee)

    ProsVery fast paced. Exciting projects!
    Exceptional pay.Work with exceptional talent every day.
    Freedom and Responsibility culture works the best.
    Have a challenge? Find the solution and move on to the next - is the core principle.

    ConsIt can be tough to adjust to the freedom and responsibility accountability approach but that is the best way employees are challenged to provide the best value add to the work.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Amazingly, entertaining

    Floor Support (Current Employee) Portland, OR (US)

    ProsBenefits are great, stock options, 401k, and they pay a decent wage for a call center.

    ConsThe call volume can be very high at times and not allow much time for breathing between calls.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Great job.. People were very nice

    CSR-1 (Current Employee) Denver, CO (US)

    ProsLearned a lot about myself and picked up great skills to use. Pay wasn't bad either

    ConsPay wasn't great either. Really numbers driven. Limited advacement.

    Advice to Senior ManagementIf you really care about the customer experience, it doesn't show.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    Great money if you can deal with the customers

    Anonymous Employee (Former Employee)

    Prosgood pay
    fun atmosphere
    good training program

    Consno pto
    leadership is lacking
    no flexibility in scheduling

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Approves of CEO

     

    Great place to work

    Senior Data Engineer (Current Employee) Los Gatos, CA (US)

    ProsCulture of freedom and responsibility, brilliant coworkers,

    ConsThere are no cons here

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Incredible Workplace

    Anonymous Employee (Current Employee) Los Angeles, CA (US)

    ProsLots of interesting work
    Lots of opportunity to create new solutions
    Lots of incredible people
    Lots of money
    Lots of other perks
    Not political - the best idea wins
    If you aren't a great performer or don't have the constitution for honest feedback (people calling you out, not just on your technical skills but also on your emotional immaturity) you'll get fired.

    ConsIf you aren't a great performer or don't have the constitution for honest feedback (people calling you out, not just on your technical skills but also on your emotional immaturity) you'll get fired.

    Advice to Senior ManagementKeep pushing the envelope on Freedom & Responsibility

    Yes, I would recommend this company to a friend

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