Netflix

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Netflix Reviews

Updated 7 August 2014
Updated 7 August 2014
762 Reviews

3.6
762 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Culture of fear...and (possibly) loathing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Relative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    Cons

    Since many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to ManagementAdvice

    You've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Sr. Weblogic Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Weblogic Architect  in  Los Gatos, CA (US)
    Former Employee - Senior Weblogic Architect in Los Gatos, CA (US)

    Pros

    Nice company to work with NetFlix. No body compete salary in the Bay Area. Good Environment. You will get nice free lunch every day.

    Cons

    Netflix have to improve from Management Side..

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company with a big let down on a management decision

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great environment, and abundance of smart people, great managers,

    Cons

    some management decisions can be made without proper research.

    Advice to ManagementAdvice

    don't allow outside influences affect how you hire...

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  5. 7 people found this helpful  

    Highly political culture, dysfunctional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator  in  Los Gatos, CA (US)
    Former Employee - Senior Systems Administrator in Los Gatos, CA (US)

    Pros

    Pay and the Netflix name helps on your resume, since most people outside do not know how bad it is inside.

    Cons

    Mind numbing. Stress. Constantly watching your back. There are people who have very high title (Directors, Managers, even VPs) who got it because they've managed to stay there the longest. Not because they are qualified for the job. The long timer/oldtimers survived by CYA each others. Those who they think are dangerous to their job will get the knife in the back.

    It's not how good you are. It's how well you "play the game" and "fit in with the political culture". They value "safe" decisions that do not rock the boat. At least in the IT Ops dept that I worked in.

    Advice to ManagementAdvice

    Get your head out of the cloud once in a while. There's real problem underneath. Engineering got tired of the dysfunctional IT Ops group, and built their own infrastructure so they don't have to deal with incompetent people.

    Best thing to do is fire everyone in Ops, and start fresh.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Netflix is a high performance atmosphere that allows you the freedom to use your judgement on your calls verses scripts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Hillsboro, OR (US)
    Current Employee - Customer Service in Hillsboro, OR (US)

    Pros

    Feedback is appreciated and constantly given.

    Cons

    Lack of moving up. Tenure is not considered at all.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Invaluable experience, 1 year working at Netflix = 3 years elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Very smart, self-motivated colleagues
    - Flat organization
    - Fast and constantly innovating
    - Clear feedback
    - Huge importance put on freedom and responsibility
    - Unbeatable vacation policy
    - Big impact doing any role
    - Ability to be a part of overall business strategy

    Cons

    - Tendency to debate, even on small decisions
    - Extreme adherence to testing and data

    Advice to ManagementAdvice

    Find more ways for employees to grow

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    A Class Act with a positive future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor III  in  Hillsboro, OR (US)
    Former Employee - Customer Service Supervisor III in Hillsboro, OR (US)

    Pros

    The company's innovative outlooks and potential future campaigns keeps it as the leading edge of technology

    Cons

    Customer service may sometimes be the last to know about marketing strategies/campaigns until calls hit the customer service agents.

    Advice to ManagementAdvice

    Continue to strive for customer service results in order to help develop that outstanding rapport with the clients

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    A year at Netflix is equal to 2-3 years most other places -- talent density creates accomplishment density.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Engineering  in  Los Gatos, CA (US)
    Current Employee - Director Engineering in Los Gatos, CA (US)

    Pros

    Fast-moving. Few bureaucratic distractions. Willing to make big, disruptive changes quickly. The move to original content was smart and will propel growth well into the future.

    If you function well in a meritocracy, then you will likely be successful at Netflix.

    Cons

    They're getting big, and that growth is adding pressure to sacrifice some elements of their culture that made them unique and a desirable place to work.

    The quality of talent getting hired or promoted now is much less impressive than in the earlier years.

    The environment is increasingly political, which may be related to the hiring/promotion of more average, less-impressive employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Repackager (former employee)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Repackager  in  Santa Ana, CA (US)
    Former Employee - Repackager in Santa Ana, CA (US)

    Pros

    Easy job to get for HS college student

    Cons

    mindless work with no opportunity

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Started out great but toward the end not so much...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    Free movies, before the last set of layoffs there was genuine regard for employee satisfaction and feedback was often solicited not only to improve business processes but also to gauge morale. After a while, not so much...

    Cons

    Frequent layoffs. Whole departments got laid off at a time. I guess I should have figured how it was going to be when the entire management team save one manager was suddenly gone a few months after I had completed training, which btw was before the 2008 meltdown. The entire QA team was let go a few months later and the entire Tech support team shortly thereafter.

    Advice to ManagementAdvice

    Seems as though it would be difficult to keep quality people if the company lays off entire departments.

    Doesn't Recommend
    No opinion of CEO

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