Nordstrom

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Nordstrom Reviews in Chicago, IL

Updated 2 August 2014
Updated 2 August 2014
2,599 Reviews

3.5
2,599 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,720 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 110 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 206 reviews)


Cons
  • Work/life balance can be difficult at times especially if you have children (in 97 reviews)

  • You work long hours consistently, and are not compensated for working over time (in 161 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worst Company to work for by far!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista  in  Chicago, IL (US)
    Current Employee - Barista in Chicago, IL (US)

    Pros

    Good Pay, discounts at Store, Rack, E-Bar and Cafe and thats it. Benefits are good also, generous healthcare. Mostly monetary benefits.

    Cons

    Company culture, cliquey, fake management and sales people. No sense of community or equality. Not professional at all, very social if you know the right people or right look they want. Silent politics and hidden rules.

    Advice to ManagementAdvice

    Need to improve dynamics of company to accept all employees and promote from within.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Decent Place Lots of Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Chicago, IL (US)
    Former Employee - Cosmetics Counter Manager in Chicago, IL (US)

    Pros

    Working there could be enjoyable at times. You had somewhat free reign as long as your sales numbers were good. Fun environment.

    Cons

    Although you had to work weekends (or else you would suffer due to sales), holidays, and long hours on days of events and at Nordstrom that is a lot. Also, you have to be constantly stressed and worried about your numbers because if a return would come in it could ruin your day. Some "goals" are extremely hard to beat.

    Advice to ManagementAdvice

    Listen to employees rather than sit in your office staring at numbers for the day on a computer. Not everyday can be amazing!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate  in  Oak Brook, IL (US)
    Current Employee - Commissioned Sales Associate in Oak Brook, IL (US)

    Pros

    Great pay was making almost 30k just part time, great environment, loved the culture, great benefits and incentives

    Cons

    Department manager was power hungry

    Advice to ManagementAdvice

    Make sure management is treating the employees with respect, especially on the sales floor.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Retail Sales & Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management and Sales Intern  in  Chicago, IL (US)
    Former Employee - Retail Management and Sales Intern in Chicago, IL (US)

    Pros

    Loved working with other young and fun interns. The values of the company are carried out by their workers. You can earn a lot of money depending on how well you can sell.

    Cons

    Long hours usually 8 hour days, and the anniversary sale is a madhouse! (however you make a lot of money)

    Advice to ManagementAdvice

    Keep sending interns to managers who are willing to help interns. Some managers do not want the added stress of dealing with an intern that is willing to learn the ends and outs of managing.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Chicago, IL (US)
    Former Employee - Commissioned Sales Associate in Chicago, IL (US)

    Pros

    Great culture, pay, and time-off policies.

    Cons

    Frequently changing leadership but mostly from promotions.

    Advice to ManagementAdvice

    Consider more development in lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Structure of stores makes it a very difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fine Jewelry Sales  in  Schaumburg, IL (US)
    Former Employee - Fine Jewelry Sales in Schaumburg, IL (US)

    Pros

    The human resources department is very good. The department cares about it's employees. The potential to work in a clean environment and make an average income is available.

    Cons

    I can only speak from my personal department, but the management was atrocious. The department manager and assistant manager had no business and were incredibly unqualified for the positions they held. The store manager was incredibly poor at her job as well.

    Advice to ManagementAdvice

    Promote appropriate individuals to positions. Maturity and length of service in a particular field aids a lot when dealing with a management position.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Watch Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Watch Specialist  in  Oakbrook Terrace, IL (US)
    Former Employee - Watch Specialist in Oakbrook Terrace, IL (US)

    Pros

    Good pay, advancement opportunities, and the ability to keep up with new trends.

    Cons

    Department manager was unreasonable, A lot of drama, they offer 'benefits' but don't schedule you enough hours per week to qualify.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great pay, lots of work

    Former Employee - Commissioned Sales Associate  in  Oak Brook, IL (US)
    Former Employee - Commissioned Sales Associate in Oak Brook, IL (US)

    Pros

    Loved working in a commission-based environment. It was up to you to put in the effort and you were rewarded for you work.

    Cons

    I was expecting to have a part-time position, but found myself working almost 40 hours a week. I wish I would have had a better idea of what would have been expected of me regarding time before I accepted.

  10.  

    a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL (US)
    Current Employee - Sales Associate in Chicago, IL (US)

    Pros

    It is a place where you can grow because they believe in promoting from within. The harder you're willing to work the more you can earn.

    Cons

    It is commission based so you have to be willing to work hard to get ahead. The hours are not easy and there are sales goals to meet. Sometimes the goals are pretty steep.

  11.  

    Great people!

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Chicago, IL (US)
    Former Employee - Cosmetics Counter Manager in Chicago, IL (US)

    Pros

    I met some of my best friends working here.

    Cons

    You sorta have to live and breath Nordstrom, but I lucked out and made a ton of friends and it became a family for me!

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