Norfolk Southern

  www.nscorp.com
  www.nscorp.com

Norfolk Southern Reviews

Updated 9 December 2014
Updated 9 December 2014
121 Reviews
3.4
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
74 Ratings

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)


Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    overall good place to work

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Blacksmith in Charlotte, NC (US)
    Current Employee - Blacksmith in Charlotte, NC (US)

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    Pay and benefits are good, probably some of the best that you can get without a college degree. Retirement benefits are really good.

    Cons

    Low attrition, so getting seniority can be difficult,

    Recommends
    Positive Outlook
  2.  

    Kiss your family goodbye

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Railroad Conductor in Elkhart, IN (US)
    Former Employee - Railroad Conductor in Elkhart, IN (US)

    I worked at Norfolk Southern

    Pros

    Money! You can make a bunch.

    Cons

    No life.. On call 24/7.. Gone days at a time. Learn how to sleep fast!

    Advice to ManagementAdvice

    Actually care about your employees and their family.

    Doesn't Recommend
  3. 1 person found this helpful  

    Great job, bad corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainmaster
    Current Employee - Trainmaster

    I have been working at Norfolk Southern full-time (more than 10 years)

    Pros

    Great pay, benefits are ok.

    Cons

    Transportation department folks live for the job. 80-100 hours a week for the Trainmasters is the rule rather than the exception. If your not in the boys club promotion is hard to come by. Operation performance has a negligible impact on promotability, but as long as you can show you handle rule violations your golden. No accountability, blame game is the way its played

    Advice to ManagementAdvice

    Its a service industry, worry about moving freight, less about cracking skulls.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    former intern

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern

    Pros

    the salary was very decent

    Cons

    to much micromanagement in the company

  6. 2 people found this helpful  

    Stable industry/company on one hand with a stuffy & cut throat work environment on the other hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Stability, benefits including retirement pension, great wellness initiative including pedometer program where you can earn up to $500 extra dollars cash just by walking. A company with good intentions

    Cons

    However decent the intentions are, NS has failed to succeed in a culture shift, and I personally believe the retirement pension has a lot of unhappy people sticking around just to be able to retire. A lot of "position hopping" also occurs, which is good in the sense you have the opportunity to become a well rounded employee if you intend on being a lifer, but it also creates the scenario where poor performing employees who are toxic to their departments are able to climb the financial ladder by taking incremental pay bumps and their managers are happy to sign off on these to get the poor performing individuals out of their department, in this sense - poor performance/attitudes get rewarded. There is also an era of dry/lifeless impersonal workplace environment and a bit of a condescending detachment from some of the upper level executives, many of which don't have young children or families. Don't be surprised if you work here and don't form any close bonds with the people you spend 8 hours+ a day with. Not sure if this is a hard-nosed railroad mentality of "just do your work and go home, make friends later", or just the vibe in big corporate America in general. Maybe with some young fresh blood this negative energy will be replaced. Not much of a mentorship initiative to nurture development of young/new employees...

    Advice to ManagementAdvice

    This day in age where most households consist of two working parents - the mentality of "work first, family second" isn't very popular, and as long as there continues to be a lack of progressive thinking and an actual corporate policy (not just "it depends on your manager/fuzzy/gray line") to have flexible paid time off for family emergencies, birth of a child, sick spouse/child, options to work from home - without threats of losing your job or being demoted, there will continue to be unhappy employees looking elsewhere for a more family-friendly environment. NS focuses on being able to do more with less for efficiency and higher profit margins, but that leaves a lot of their employees spread thin with divorce rates high.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Industrial Engineer Co-Op in Atlanta, GA (US)
    Current Employee - Industrial Engineer Co-Op in Atlanta, GA (US)

    I have been working at Norfolk Southern full-time (less than an year)

    Pros

    Work Schedule allows for travel

    Cons

    Boring work, Only thing you will learn is train symbols and terms

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Knoxville, TN (US)
    Former Employee - Intern in Knoxville, TN (US)

    I worked at Norfolk Southern part-time (less than an year)

    Pros

    Great benefits and pay. Training is well-done as well.

    Cons

    A lot of overtime work and traveling. Hard to balance personal life and work.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Engineering Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Windsor At Peachtree, GA (US)
    Current Employee - Intern in Windsor At Peachtree, GA (US)

    I have been working at Norfolk Southern as an intern (less than an year)

    Pros

    Great pay, option to move many places

    Cons

    Not an 8-5 job, on-call alot

    Advice to ManagementAdvice

    Better people management

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Conductor, RCO, Locomotive Engineer, Yardmaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Locomotive Engineer
    Former Employee - Locomotive Engineer

    I worked at Norfolk Southern full-time (more than 8 years)

    Pros

    Great money for the amount of education.

    Cons

    Horrible working conditions. Hostile work environment. No organizational skills in daily operations. Waste of resources. Promotes toxic employees to remove them from departments. Business model preaches safety but safety is only a concern when someone gets hurt or breaks a rule. Bosses head hunt to reach bonus. Unpredictable management expectations. Resembles a Nazi Regime. Back stabbing is a must to survive. Unsafe work environment. Double standards. Family is 2nd work is 1st, no matter the emergency. Accelerated programs are designed to push people thru even if they're not technically qualified. Equipement is sub par or has mechanical band-Aid to get it to the next destination.

    Advice to ManagementAdvice

    Upper-management should reconsider their business culture and/or model and current managerial staff and make the proper cuts or changes needed. Treat people with respect. Practice what you preach. The cut throat model isn't working. That's why you have the ratings, the horrendous work attitude, and your turn over rate is so high. NS could be so much more than what it is. I love the job but dislike the supervisors I work next to not for. Oh and have a promotion structure. Promote from within and quit hiring college kids who have 0 experience and expect them to solve railroad problems. You're basically employing glorified clerks that cause problems for your operation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology Intern in Atlanta, GA (US)
    Former Employee - Information Technology Intern in Atlanta, GA (US)

    I worked at Norfolk Southern as an intern (less than an year)

    Pros

    Great atmosphere, great work environment, great location

    Cons

    none this company was great

    Recommends
    Positive Outlook
    Approves of CEO

Norfolk Southern Photos

NS Engine
My desk
Dalton CP

+ Add Photo

Work at Norfolk Southern? Share Your Experiences

Norfolk Southern

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.