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Norfolk Southern Reviews

Updated 28 April 2015
148 reviews filtered by
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3.4
148 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
91 Ratings

Pros
  • pay and benefits, if you brown nose management will leave you alone (in 8 reviews)

  • The company has a great benefits package and pretty good salary (in 10 reviews)

Cons
  • Work life balance is horrendous (in 8 reviews)

  • Plus the supervisors are on call 24/7 except for every other weekend (in 9 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Audit Intern in Hampton, VA (US)
    Former Employee - Internal Audit Intern in Hampton, VA (US)

    I worked at Norfolk Southern (Less than a year)

    Recommends
    Recommends

    Pros

    Great company to work for and great company to learn from.

    Cons

    Shut down one of the offices which only leaves two ATL and Norfolk

  2. PC\LAN Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Norfolk Southern as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with amazing benefits for full time employees. Competitive salaries for entry level employees. Very diverse workforce.

    Cons

    May be difficult to move into management positions. Most hires in PC/LAN start out as contractors and could take a while to move into full-time employees with the company.

    Advice to Management

    Reduce the length of time that contractors have to wait to become full time employees. It would help worker morale.

  3. Conductor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Railroad Conductor in Conway, PA (US)
    Current Employee - Railroad Conductor in Conway, PA (US)

    I have been working at Norfolk Southern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay benefits are good for while family. Good over time. Room for advancement. Great training.

    Cons

    Schedule is rough. Work holidays. You don't get much time off. You are getting paid to be available.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. locomotive engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Locomotive Engineer in West Greenville, SC (US)
    Former Employee - Locomotive Engineer in West Greenville, SC (US)

    I worked at Norfolk Southern (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    everyday different-----different personnel each day---security-pay-desired job

    Cons

    down time---driver/pedestrian accidents---away from home too often

    Advice to Management

    work together as a team.

  6. Helpful (1)

    Perfect company to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Research Co-op in Atlanta, GA (US)
    Current Employee - Operations Research Co-op in Atlanta, GA (US)

    I have been working at Norfolk Southern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    new technologies, brainy people, lots of areas to learn and people are very helpful. On the job training

    Cons

    average age of employees would be 35 as most of them are doctorates which is great for a learning enviroment

    Advice to Management

    Better employee engagement, frequent team meetings and outings, lesser conservative approach in the interviewing process

  7. Marketing Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Marketing Intern in Roanoke, VA (US)
    Current Intern - Marketing Intern in Roanoke, VA (US)

    I have been working at Norfolk Southern as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for, lots of growth potential. If you show interest in the company, it will return the favor. Many different departments which are available to transfer into.

    Cons

    Corporate office environment, will work more than 40 hours per week.

  8. Run , run far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer
    Former Employee - Engineer

    I worked at Norfolk Southern full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Railroad retirement , railroad retirement other than that , there's nothing really good with the ns

    Cons

    poor management, first jobs out of school , no knowledge of railroad operations. No family life , managers hiding in the woods to try and fire you for rules violations . Unions in company pocket

    Advice to Management

    How about, some managers with experience, northern management for the northern operations, this is 2015 and the mason Dixon line can be crossed

  9. Former employee.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Norfolk Southern

    Pros

    The company has good benefits. Retirement was very good.

    Cons

    Management was the worst I had ever worked for.

  10. Good company, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electrician in Atlanta, GA (US)
    Current Employee - Electrician in Atlanta, GA (US)

    I have been working at Norfolk Southern

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Pay and benefits are good. You get to work with a lot of talented people that can teach you a lot.

    Cons

    Hours and off days can be rough. There is not a good quality of life and management knows it but does not care to change it. Most employees are miserable and resent management but because most do not have any higher education they cannot find a better job.

    Advice to Management

    Quit micro managing people. If you treat your employees better they will work hard, if not then NS will always be the smallest class 1 railroad.

  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable, great training, pay is decent

    Cons

    horrible hours, and good ol' boy system still in place

Norfolk Southern Photos

NS Engine
Dalton CP
My desk

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