Office Depot Reviews

Updated 29 October 2014
Updated 29 October 2014
1,465 Reviews
2.8
1,465 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
189 Ratings

Review Highlights

Pros
  • Good customer service skills training and overall good experience for further retail Jobs (in 65 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 24 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing & Merchandising in London, England
    Former Employee - Marketing & Merchandising in London, England

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Salary and benefits are fine. Growth opportunities if you have the entrepreneur and know how to manage internal politics.

    Cons

    Due to the location, there is not really a diverse team (different nationalities & backgrounds) the company spends too much time reorganising the business (every two years) and instead of understanding customers.

    Advice to ManagementAdvice

    The benefit of the whole company should be priority, instead of individual careers and egos.

    Recommends
    Neutral Outlook
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time (more than 8 years)

    Pros

    I worked for Office Depot in the UK and can say honestly that overall they are a great company to work for. The benefits are good, with private health care, eye tests, enhanced holidays on longer service and more importantly great people.

    Cons

    Personal development seems to take place with senior management more than the regular staff. This needs to be addressed. Some not all of the managers like to micro manage which has quite a negative impact on you. Lots of pressure to please customers which I don't disagree with however should employ more staff

    Advice to ManagementAdvice

    Support people in their development not just senior managers

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Managed by people who do not care about the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant in London, England
    Current Employee - IT Consultant in London, England

    I have been working at Office Depot full-time (less than an year)

    Pros

    Warehouse facilities however not fully used
    Merge with Office Max
    Great training department

    Cons

    Managers who represent suppliers interests esp. one consulting company
    Money wasted on IT projects
    Over-employment
    No vision
    No culture, no values, hypocrisy
    Outsourced IT helpdesk below any standards

    Advice to ManagementAdvice

    Revise IT projects in Europe and how money is spent. Make sure that managers' past employment do not influence suppliers choice....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A company that lacks appreciation or respect for its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (less than an year)

    Pros

    This job provided me flexible part time work while I was in college. The interview was fairly easy, and the general manager was friendly (but rarely seen).

    Cons

    There was no training. They literally walked me out to the sales floor and told me to start helping customers on my first day. It felt like I was being thrown to the wolves. Eventually I navigated my way around the business, and began to build confidence through my own self-training. After a month, my numbers were three times the next highest sales associate, and seven times the quota set for us. Despite this, I was still treated rudely by managers outside of my department- one time I was berated for taking a break that had been approved by my department manager and coworkers.

    Advice to ManagementAdvice

    When employees are surveyed about what they value most in their employer, respect and appreciation beat benefits and wages. I was willing to (and I did) give this job my best effort even though I was only being paid around minimum wage; however, I quit because I was neither respected or appreciated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    The green shoots of recovery are starting to appear...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accountant in Leicester, England
    Current Employee - Accountant in Leicester, England

    I have been working at Office Depot

    Pros

    Interesting work and challenging times. Office Depot UK are trying to drag themselves out of a poor last few years' performance which provides opportunities for employees with the enthusiasm to drive change. A number of Board-Level changes seems to have revitalised senior management and new business initiatives are showing promising early signs.

    Cons

    Staff morale seems to be taking a backseat in the relentless, US-led, drive to reduce operating costs to an unsustainable level. Some departments seem poorly managed and appear to operate inefficiently. Sometimes it feels like good work goes unappreciated and others are rewarded simply for doing their job rather than overperforming.

    Advice to ManagementAdvice

    Pay more attention to the needs of your staff. Say "No" to the US once in a while.

    Disapproves of CEO
  7.  

    Post Merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Office Depot

    Pros

    It is a very casual environment

    Cons

    Lots of internal struggles with integrating processes

    Advice to ManagementAdvice

    Stop passing the buck and take ownership of the situation

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Office Depot

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Rules rules rules rules rules

    Cons

    Terrible pay/compensation, do too much work and not commensurate with pay

    Advice to ManagementAdvice

    Tight knit family-like environment, just pay better

  9.  

    Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (more than an year)

    Pros

    Great company discount on products

    Cons

    Managment. Rude customers on daily basis

    Advice to ManagementAdvice

    Better training

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I loved working for Office Depot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Waxahachie, TX (US)
    Former Employee - Department Manager in Waxahachie, TX (US)

    I worked at Office Depot full-time (more than 3 years)

    Pros

    Fast advancement, good hours, good pay. I enjoyed the people I worked with. Fun, friendly atmosphere. I had fun at work most days

    Cons

    Always changing policies, hard to keep up with all the changes sometimes. There isn't usually enough staffing and cross training for the CPD

    Advice to ManagementAdvice

    Listen to your employees. They're the ones working on the front lines every day and they just may know another way to do things that will make business run more smoothly.

    Approves of CEO
  11.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Good customer service skills training and overall good experience for further retail Jobs. Good in stock pushes and seasonal training

    Cons

    Payroll is limited year round. Constantly changing focuses and directions lead to an eleven experience from store to Store

    Advice to ManagementAdvice

    Increase payroll

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