Office Depot

  www.officedepot.com
  www.officedepot.com
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Office Depot Reviews

Updated 29 September 2014
Updated 29 September 2014
1,417 Reviews
2.8
1,417 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
166 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 63 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 23 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 67 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 65 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing & Merchandising  in  London, England
    Former Employee - Marketing & Merchandising in London, England

    I worked at Office Depot full-time for more than 8 years

    Pros

    Salary and benefits are fine. Growth opportunities if you have the entrepreneur and know how to manage internal politics.

    Cons

    Due to the location, there is not really a diverse team (different nationalities & backgrounds) the company spends too much time reorganising the business (every two years) and instead of understanding customers.

    Advice to ManagementAdvice

    The benefit of the whole company should be priority, instead of individual careers and egos.

    Recommends
    Neutral Outlook
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time for more than 8 years

    Pros

    I worked for Office Depot in the UK and can say honestly that overall they are a great company to work for. The benefits are good, with private health care, eye tests, enhanced holidays on longer service and more importantly great people.

    Cons

    Personal development seems to take place with senior management more than the regular staff. This needs to be addressed. Some not all of the managers like to micro manage which has quite a negative impact on you. Lots of pressure to please customers which I don't disagree with however should employ more staff

    Advice to ManagementAdvice

    Support people in their development not just senior managers

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Managed by people who do not care about the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant  in  London, England
    Current Employee - IT Consultant in London, England

    I have been working at Office Depot full-time for less than a year

    Pros

    Warehouse facilities however not fully used
    Merge with Office Max
    Great training department

    Cons

    Managers who represent suppliers interests esp. one consulting company
    Money wasted on IT projects
    Over-employment
    No vision
    No culture, no values, hypocrisy
    Outsourced IT helpdesk below any standards

    Advice to ManagementAdvice

    Revise IT projects in Europe and how money is spent. Make sure that managers' past employment do not influence suppliers choice....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A company that lacks appreciation or respect for its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time for less than a year

    Pros

    This job provided me flexible part time work while I was in college. The interview was fairly easy, and the general manager was friendly (but rarely seen).

    Cons

    There was no training. They literally walked me out to the sales floor and told me to start helping customers on my first day. It felt like I was being thrown to the wolves. Eventually I navigated my way around the business, and began to build confidence through my own self-training. After a month, my numbers were three times the next highest sales associate, and seven times the quota set for us. Despite this, I was still treated rudely by managers outside of my department- one time I was berated for taking a break that had been approved by my department manager and coworkers.

    Advice to ManagementAdvice

    When employees are surveyed about what they value most in their employer, respect and appreciation beat benefits and wages. I was willing to (and I did) give this job my best effort even though I was only being paid around minimum wage; however, I quit because I was neither respected or appreciated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    The green shoots of recovery are starting to appear...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accountant  in  Leicester, England
    Current Employee - Accountant in Leicester, England

    I have been working at Office Depot

    Pros

    Interesting work and challenging times. Office Depot UK are trying to drag themselves out of a poor last few years' performance which provides opportunities for employees with the enthusiasm to drive change. A number of Board-Level changes seems to have revitalised senior management and new business initiatives are showing promising early signs.

    Cons

    Staff morale seems to be taking a backseat in the relentless, US-led, drive to reduce operating costs to an unsustainable level. Some departments seem poorly managed and appear to operate inefficiently. Sometimes it feels like good work goes unappreciated and others are rewarded simply for doing their job rather than overperforming.

    Advice to ManagementAdvice

    Pay more attention to the needs of your staff. Say "No" to the US once in a while.

    Disapproves of CEO
  7. 1 person found this helpful  

    My store manager was very motivated to make sales and constantly encouraged us to upsale and try to become better salesmen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Austin, TX (US)
    Former Employee - Sales Associate in Austin, TX (US)

    I worked at Office Depot part-time for less than a year

    Pros

    Very laidback and relaxed environment, good temporary job or student job

    Cons

    You're just another employee to the office depot franchise.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent workplace because of the people, not the company.

    Former Employee - Customer Service Specialist I
    Former Employee - Customer Service Specialist I

    I worked at Office Depot part-time for more than a year

    Pros

    My coworkers and managers were great. By talking to my managers, I negotiated schedules that allowed me to complete my work as a full-time college student while working at Office Depot part-time.

    Cons

    The company outlook was always bleak and there was frequent concern regarding the future of our store.

    Negative Outlook
  9.  

    The company is a good one, and they have a good client base.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist I  in  Marietta, GA (US)
    Current Employee - Customer Service Specialist I in Marietta, GA (US)

    I have been working at Office Depot part-time for more than 3 years

    Pros

    Since I am not employed in the healthcare field currently, I find the work at Office Depot rewarding, as I have worked in Healthcare management for many years, and I bought most of my administrative products from them. However, it's very hard to support my wife and I by earning minimum wage, working less then 40 hours per week.

    Cons

    Lots of evening shifts, and minimum wages barely provides the income to support us. If there had been a management position available when I joined the company, it would have been a better situation. It is a part time position until I get back into a Healthcare Management position, as I have managed physician groups as large as 36 physicians, in six different states.

    Advice to ManagementAdvice

    The Management at our store, 2209 is OK, but the overall manager is not the best. The assistant managers are very good, and are nice to work with.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    It was ok....

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot for less than a year

    Pros

    Flexible, fun to work at...

    Cons

    No room for advancement,compensation, time off policies.

    Advice to ManagementAdvice

    Care more for your hard working employees

  11.  

    Technology Sales and Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Associate  in  Independence, MO (US)
    Current Employee - Tech Associate in Independence, MO (US)

    I have been working at Office Depot part-time for more than a year

    Pros

    Good experience to start with if you have little to no IT experience. (Not my case)
    Friendly people, all very customer oriented. Hours are great if you are a college student looking for ONLY part time.

    Cons

    After the Max and Depot Merger, commission for Techs on services has been cut in half, the new CEO and some DMs are pretty big jerks. Training is little to none if you work in tech, you're going to have to learn how to diagnose and repair machines almost all on your own.

    Advice to ManagementAdvice

    The stores are for the most part nice, my store in independence has been great to me, however upper management and corporate need to consider and care for their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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