Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated 19 November 2014
Updated 19 November 2014
1,488 Reviews
2.8
1,488 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
197 Ratings

Review Highlights

Pros
  • Good customer service skills training and overall good experience for further retail Jobs (in 65 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 24 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A company full of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing & Merchandising in London, England
    Former Employee - Marketing & Merchandising in London, England

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Salary and benefits are fine. Growth opportunities if you have the entrepreneur and know how to manage internal politics.

    Cons

    Due to the location, there is not really a diverse team (different nationalities & backgrounds) the company spends too much time reorganising the business (every two years) and instead of understanding customers.

    Advice to ManagementAdvice

    The benefit of the whole company should be priority, instead of individual careers and egos.

    Recommends
    Neutral Outlook
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time (more than 8 years)

    Pros

    I worked for Office Depot in the UK and can say honestly that overall they are a great company to work for. The benefits are good, with private health care, eye tests, enhanced holidays on longer service and more importantly great people.

    Cons

    Personal development seems to take place with senior management more than the regular staff. This needs to be addressed. Some not all of the managers like to micro manage which has quite a negative impact on you. Lots of pressure to please customers which I don't disagree with however should employ more staff

    Advice to ManagementAdvice

    Support people in their development not just senior managers

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Managed by people who do not care about the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Consultant in London, England
    Current Employee - IT Consultant in London, England

    I have been working at Office Depot full-time (less than an year)

    Pros

    Warehouse facilities however not fully used
    Merge with Office Max
    Great training department

    Cons

    Managers who represent suppliers interests esp. one consulting company
    Money wasted on IT projects
    Over-employment
    No vision
    No culture, no values, hypocrisy
    Outsourced IT helpdesk below any standards

    Advice to ManagementAdvice

    Revise IT projects in Europe and how money is spent. Make sure that managers' past employment do not influence suppliers choice....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A company that lacks appreciation or respect for its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (less than an year)

    Pros

    This job provided me flexible part time work while I was in college. The interview was fairly easy, and the general manager was friendly (but rarely seen).

    Cons

    There was no training. They literally walked me out to the sales floor and told me to start helping customers on my first day. It felt like I was being thrown to the wolves. Eventually I navigated my way around the business, and began to build confidence through my own self-training. After a month, my numbers were three times the next highest sales associate, and seven times the quota set for us. Despite this, I was still treated rudely by managers outside of my department- one time I was berated for taking a break that had been approved by my department manager and coworkers.

    Advice to ManagementAdvice

    When employees are surveyed about what they value most in their employer, respect and appreciation beat benefits and wages. I was willing to (and I did) give this job my best effort even though I was only being paid around minimum wage; however, I quit because I was neither respected or appreciated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    The green shoots of recovery are starting to appear...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Accountant in Leicester, England
    Current Employee - Accountant in Leicester, England

    I have been working at Office Depot

    Pros

    Interesting work and challenging times. Office Depot UK are trying to drag themselves out of a poor last few years' performance which provides opportunities for employees with the enthusiasm to drive change. A number of Board-Level changes seems to have revitalised senior management and new business initiatives are showing promising early signs.

    Cons

    Staff morale seems to be taking a backseat in the relentless, US-led, drive to reduce operating costs to an unsustainable level. Some departments seem poorly managed and appear to operate inefficiently. Sometimes it feels like good work goes unappreciated and others are rewarded simply for doing their job rather than overperforming.

    Advice to ManagementAdvice

    Pay more attention to the needs of your staff. Say "No" to the US once in a while.

    Disapproves of CEO
  7.  

    Customer focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time (more than an year)

    Pros

    Title says it all. Company is well focus to create customer service as their number goal. Management motivates employee to give 100% customer service.

    Cons

    Only con about this company is that growth is no where. If you like to grind day in and day out, then this is the place you can work for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Typical warehouse environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Decent Salary and Bonus potential

    Cons

    Long hours and unrealistic expectations

  9.  

    Good company but not all departments are great

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in Boca Raton, FL (US)
    Current Employee - Anonymous Employee in Boca Raton, FL (US)

    I have been working at Office Depot full-time (less than an year)

    Pros

    They have a great on-boarding process to familiarize new hires with the culture. The main campus (hq) is awesome. The building is huge and has a car wash, dry cleaning drop-off, credit union, cafeteria and post office. The company also seems to care about employees and holds various events through out the year. I think the company itself is a great one despite the current hectic period.

    Cons

    While the company is good, it's huge which means each department is kind of doing its own thing. Unfortunately, I am in a department that's very scattered and seems to be a target. Our processes change daily (literally) and we're held to a different standard. All eyes seem to be on the department and it's uncomfortable.

    Advice to ManagementAdvice

    Treat departments fairly and hold everyone to the same standard.

    Recommends
    No opinion of CEO
  10.  

    Typical Retail Management job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Baltimore, MD (US)
    Current Employee - Store Manager in Baltimore, MD (US)

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    Decent salary and bonus structure

    Cons

    Schedule, long hours, unrealistic expectations

    Advice to ManagementAdvice

    Allow management within the building to run their own business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great job for high school students or college students who need a flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Specialist in Totowa, NJ (US)
    Current Employee - Logistics Specialist in Totowa, NJ (US)

    I have been working at Office Depot part-time (more than 3 years)

    Pros

    Easy job and time flies by since there is always something to do. Great way to gain customer service experience.

    Cons

    Some of the challenges there can usually be caused when there is little staff to assist in daily tasks. Tasks begin to accumulate and store becomes messy.

    Advice to ManagementAdvice

    Stop cutting hours when there are many tasks to get accomplished. Always have backup personnel and maintain current staff motivated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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