OfficeMax Reviews in Atlanta, GA

Updated 22 July 2014
Updated 22 July 2014
1,026 Reviews
2.9
1,026 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roland Smith
115 Ratings

Review Highlights

Pros
  • In my group they understand work life balance (in 30 reviews)

  • I worked at OfficeMax to get through college so the flexible schedule of retail worked for me (in 40 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 43 reviews)

  • During that period the number of upper management roles continued to grow (in 37 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronics Department Manager in Buford, GA (US)
    Current Employee - Electronics Department Manager in Buford, GA (US)

    I have been working at OfficeMax full-time (more than an year)

    Pros

    Management is flexible in scheduling and considers employee based needs in regards to hourly adjustment as necessity demands.

    Cons

    I have no complaints with store operations or management

    Advice to ManagementAdvice

    Implement or increase employee discount program.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good for a long time and now not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Roswell, GA (US)
    Current Employee - Assistant Store Manager in Roswell, GA (US)

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    Work/life balance, the people I work with

    Cons

    Pay, Corporate not being realistic, merger, High Turnover due to horrible pay.

    Advice to ManagementAdvice

    Pay your bottom tier associates better. I'm a manager and can't constantly replace employees with unskilled employees because we refuse to pay the people that work for us.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Fun coworkers and generally low-stress environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Buford, GA (US)
    Current Employee - Cashier in Buford, GA (US)

    I have been working at OfficeMax part-time (less than an year)

    Pros

    My store is a quiet, relaxing place to work most of the time. The customers are usually very friendly and understanding, and my coworkers make my job that much more fun! This is a great job to start out with. Even in our busiest seasons (Back-to-School and Christmas) it's a job you can handle. Started working at sixteen and didn't have a hard time adapting.

    Cons

    Micromanagers, annoying/ride customers. During dead hours it can get kind of boring. There really isn't much to complain about!

    Advice to ManagementAdvice

    Take what the employees say to heart. We do not waste out breath just to spite corporate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Office Max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Atlanta, GA (US)
    Current Employee - Operations Supervisor in Atlanta, GA (US)

    I have been working at OfficeMax full-time (more than an year)

    Pros

    flex hours
    can be a relaxing place to work
    you do get spiffs

    Cons

    upper managaement has not idea what they are doing
    no true focus
    not enough merchandise to compete with Best Buy

    Advice to ManagementAdvice

    Look at the stores before making a broad decision

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    The in crowd.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Specialist (Key Holder) in Atlanta, GA (US)
    Current Employee - Sale Specialist (Key Holder) in Atlanta, GA (US)

    I have been working at OfficeMax full-time (less than an year)

    Pros

    Few requirements for hire. Opportunity to learn management skills in a retail environment with business minded customers.

    Cons

    Unrealistic expectations. Metrics that are counter intuitive, and inconsistent with industry trends.

    Advice to ManagementAdvice

    Staff are human beings, not cattle.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great place to start as an adolescent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Basic Sales Associate in Austell, GA (US)
    Former Employee - Basic Sales Associate in Austell, GA (US)

    I worked at OfficeMax part-time (more than an year)

    Pros

    Management was always very interested in the wishes, skills and desires of its employees. It was a very clean workplace, and goals were normally clearly detailed.

    Cons

    Occasionally seemed a bit affected, as if they were trying too hard to care. Additionally, whenever there were problems in the store (i.e. customers staying in too late, customers demanding free products, etc.), there seemed to be a lack of any clear solution offered by management.

    Advice to ManagementAdvice

    Don't try so hard to be "cool" with the employees. Let it flow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    As a Cog, You Are Important to Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy Center in Atlanta, GA (US)
    Current Employee - Copy Center in Atlanta, GA (US)

    I have been working at OfficeMax part-time (more than 10 years)

    Pros

    The management is eminently flexible when it comes to scheduling and working around your life. If you're in school, they will bend over backwards to accommodate your classes.

    Middle management and the company structure is also supremely ethical and safety-obsessed. Playing politics is at a minimum; if your job is in danger, it's because you're not doing the job right. It has nothing to do with who likes you or whether you said something to a manager at the wrong moment. The environment is fairly laid back as long as stuff gets done.

    Management has, of late, been making lots of improvements to the company's infrastructure. They're doing lots of tinkering in every department, which has resulted in fixes to a lot of old problems. Whether this continues as OfficeDepot begins to merge is anybody's guess.

    Cons

    The pay and benefits are the absolute minimum they can get away with. I know some fast food joints whose pay is better. There is almost no upward mobility unless you're good at selling computer replacement plans.

    The company professes to value innovation. This is false, at least at the lower levels. Not all rules are enforced all the time, but most are enforced to the letter, and any suggestions for innovations or flexibility are met with indifference at best. The management is not completely tone-deaf, and there has been some change from the top down, although many of the changes that profess to improve employee life aren't that meaningful.

    You are expected to play your part without unapproved deviation for minimal pay, but at least they provide donuts and orange juice at the store meetings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Worked in retailer For over 25 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Norcross, GA (US)
    Former Employee - Sales Associate in Norcross, GA (US)

    I worked at OfficeMax full-time (more than 3 years)

    Pros

    Vacation/sick time can be joined

    Cons

    Could care less about customer service

    Advice to ManagementAdvice

    At the store I worked at in Georgia there was no customer service training.
    If a customer asked were is a notebook they were told row six on the left.
    Never walking them there! Even managers did this!
    Customers might as well go to Walmart !
    This would drive me nuts.
    Giving the customer. The total answer was never part of training or practice !
    How can you have add on sales with out this.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great job to work and go to school with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Roswell, GA (US)
    Current Employee - Assistant Store Manager in Roswell, GA (US)

    I have been working at OfficeMax full-time (more than 3 years)

    Pros

    Flexible hours, decent pay, a corporate office that tries to be there for associates.

    Cons

    retail, bonuses seem to be paid out slowly, they sometimes don't tell you things till last minute.

    Advice to ManagementAdvice

    better communication at corporate level to make sure things are rolled out properly. More advertisement for ctrl center services. Change goals to a store by store basis.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    I'd rather be a slave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Austell, GA (US)
    Former Employee - Sales Consultant in Austell, GA (US)

    I worked at OfficeMax part-time (more than an year)

    Pros

    There is a 20 word minimum? Let's see... None, none, none. Nope, still can't think of anything good.

    Cons

    Terrible hours, mediocre pay, horrible management on store and corporate levels, constantly driving numbers in your face, impatient customers, and an uncanny ability to teach their sales associates and consultants to annoy everyone that walks through the door.

    Advice to ManagementAdvice

    Incentives go a long way for part-timers, and full-timers if you want to keep someone working for the company. Start with something better than a 10 cent raise every year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

OfficeMax Photos

Officemax in Lewisville, TX. Hope this helps you find this place.
overstock
The view from ImPress

+ Add Photo

Work at OfficeMax? Share Your Experiences

OfficeMax

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.