OfficeMax Reviews

I have been working at OfficeMax part-time for more than a year

Pros – Flexible hours. Management is typically decent.

Cons – Corporate is stupid. Saturday nights are the worst nights of all, ad night. You spend 5-6 hours putting out ad for the next week. Then, next saturday you take all of that ad down. And put up almost the same exact ad with some different ones. Very time consuming and pathetic.

Advice to Senior Management – Fix your ads. Customers don't like seeing stickers all over the aisles. Associates hate putting them up.

Yes, I would recommend this company to a friend

I have been working at OfficeMax full-time for more than a year

Pros – Great co-workers.
Officemax has a good code of ethics.
Flexible hours, even as full time manager.

Cons – Pay is a little low for the work load of a specialist.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at OfficeMax full-time for more than a year

Pros – Good experience in different areas. Managers are interested in developing employees

Cons – A lot of work so you may not be able to take advantage of development opportunites

Yes, I would recommend this company to a friend

I have been working at OfficeMax part-time for more than a year

Pros – The Impress department is a wonderful place for future Graphic Designers to flourish. If you're interested in design, this job is for you. Never a dull moment and an opportunity to become familiar with the printing process.

Cons – Very, VERY short-staffed. Most employees last roughly 3 months before leaving.
Management doesn't seem to take much interest in this department.
There is only one person working in the department at a time and only one computer to serve customers on. Lines of ten people are very common and stressful.
Machines and printers frequently break and management will not fix.
Management also does not order materials for our department.
Managers will frequently come and boot you off your own computer (yes, even if you are WITH a customer) to check their sales or print Ads for the rest of the store.
Very unprofessional atmosphere overall.

Advice to Senior Management – The print department is where most customer/employee interaction occurs and is where a large chunk of brand loyalty is born. I do not understand why such little assistance is given to it or why everyone in the stores (I'm looking at YOU, cashiers) is not trained to be familiar in the department. There should ALWAYS be at least TWO people in this department at a time. It's ludicrous to expect one person can handle so many people.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at OfficeMax full-time for more than 7 years

Pros – forward thinking decisions made to keep company in business during rough economic times.

Cons – DM needs to look past personal feelings and do what is best for the store and the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I worked at OfficeMax full-time for more than 7 years

Pros – Good company to work for. If you are VERY motivated you can make good money. Promotions can be quick and easy IF you can drive performance.

Most DM positions in the past 5 years are hired from outside the company?

Cons – They OVER measure everything!
Due to low margins the company has high expectations on sales gaols which is nice and the right thing to do; HOWEVER, they measure WAY to much and most managers end up chasing performance through tons of reports that in must cases are not accurate to the P and L

Advice to Senior Management – LONG hours, short staff, BIG money to be made. (Say goodbye to you family!)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at OfficeMax full-time for more than 7 years

Pros – Great innovation and proactive company. Very ethical company. Great core values. Provides opportunity for advancement

Cons – No clear direction on company in future. Merger possibility. Too many KPI's. Too many priorities, not clearly focusing on a few.

Advice to Senior Management – Have a clear plan of action to communicate to team.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at OfficeMax part-time for more than a year

Pros – Lots of down time.
Easy Shifts

Cons – Lots of down time
Managers don't understand employees
Push to sell products and services that are not needed

Advice to Senior Management – Fix local management

Yes, I would recommend this company to a friend

I have been working at OfficeMax full-time for more than a year

Pros – I work at a nice location with friendly associates

Cons – Too much stuff to do and too much "car salesman" mentality when it comes to peeling back the layers of each customer to sell them a service or warranty plans. Many customers don't want to be hassled or asked a ton of questions about themselves. They find it rude and invasive. There is a high emphasis on all the recent "computer/online" services and warranties.

Advice to Senior Management – Eliminate at least 40% of the unprofitable stuff that we sell and buy better merchandise to resell. Customers don't come to OfficeMax to buy junky computers, printers and other crappy supplies. Also stop buying the stuff that EVERYONE knows will go clearance. Voodoo dolls? Crappy $1 merch?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at OfficeMax full-time for less than a year

Pros – OfficeMax have a solid retail process structure that support the daily operation in their stores. Also they promoted their associates to take online training courses that make them more efficient with their daily retail operation.

Cons – They doesn't support the Impress Commercial B2B operation. They want to operate the commercial operation like a retail store.

Advice to Senior Management – They need to separate their commercial operation (B2B) from their Retail Operation from the upper management to their Account executive.

No, I would not recommend this company to a friend