OfficeMax

  www.officemax.com
  www.officemax.com

OfficeMax Reviews

Updated 24 November 2014
Updated 24 November 2014
1,055 Reviews
2.9
1,055 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
128 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Great cast, okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Operations Supervisor in Virginia Beach, VA (US)
    Former Employee - Store Operations Supervisor in Virginia Beach, VA (US)

    I worked at OfficeMax full-time (more than an year)

    Pros

    Upward mobility and convenient schedules

    Cons

    Company micro-manages everything. Numbers are extremely important. Good work is quickly forgotten. Constantly changing the store around.

    Advice to ManagementAdvice

    Learn to be good at everything, rather than great at one thing. You will be asked to wear many hats.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good for High School/College Student Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Office Max
    Current Employee - Sales Associate - Office Max

    I have been working at OfficeMax part-time (more than 3 years)

    Pros

    Easy tasks. Store management was not overly strict but made sure what got everything done

    Cons

    I hate the low pay which is why is said good for High School or College Student because it is very hard to make a living off the pay. I started off at minimum wage and in the span of 3 years have only been raised 60 cents...... Also I think district manager and other upper level management expect to much. I one time we had to ask customers 5 questions at the register. That's too much for us to remember and the customers don't want to go through all of that when they are checking out......

    Recommends
    No opinion of CEO
  3.  

    GREAT PARTNERSHIPS..WHILE IT LASTED!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Bohemia, NY (US)
    Current Employee - District Manager in Bohemia, NY (US)

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    I made a lot of great contacts and the experience that I gained from retail and print was amazing! They also paid well.

    Cons

    Horrible HR depatment that absolutely never followed up on communication and cost them so any talented people that made the business profitable. It was their demise!

    Advice to ManagementAdvice

    Between the current CEO and HR you should replace e them all and rebuild your business. If you don't have the right people at the top the business is doomed for failure!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    You do everything in the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Onalaska, WI (US)
    Former Employee - Sales Associate in Onalaska, WI (US)

    I worked at OfficeMax part-time (less than an year)

    Pros

    Flexible working schedule, get to work the floor as a sales associate. Good part time job hours. Great store manager that actually cares.

    Cons

    Management can at times lack in training/oversight of new employees. Not much long-term growth opportunities working at the stores.

    Advice to ManagementAdvice

    Train new employees in every job area thoroughly. Offer more pay raises as incentives.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great Time While it Lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time (more than 8 years)

    Pros

    Under Sam Duncan as CEO and Bob Thacker as SVP Marketing the brand came to life and found meaningful ways to attract customer loyalty.
    Great energy.
    Strong passion for success.

    Cons

    Political culture. Lean operations. Retail performance hit and miss.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Positive (pre merger)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Account Manager in Pittsburgh, PA (US)
    Current Employee - Strategic Account Manager in Pittsburgh, PA (US)

    I have been working at OfficeMax full-time (more than 3 years)

    Pros

    Work life balance and comp was fair, before the merger occurred. Everything has changed since the merger, for the worst.

    Cons

    Resources, training. new policies, gas reimbursement, cell phone bill, goggle email, you only get car reimbursement if your car is less than six years old?

    Advice to ManagementAdvice

    More resources and change all of your new policies

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Little growth opportunities, but a great part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Associate in Tucson, AZ (US)
    Former Employee - Business Sales Associate in Tucson, AZ (US)

    I worked at OfficeMax part-time

    Pros

    You work with people who are generally smart, artistic, and creative.
    There are a lot of things to learn about technology, different supplies, and business.

    Cons

    There is little opportunity to advance in the company. I earned three degrees while at OM and I was never considered for management because I was part time.

    Advice to ManagementAdvice

    There isn't much to say because OfficeMax has been absorbed into the Office Depot brand.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Overall pretty good!

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Consultant in Garfield Heights, OH (US)
    Current Employee - Sales Consultant in Garfield Heights, OH (US)

    I have been working at OfficeMax part-time (less than an year)

    Pros

    Nice people, good hours, flexible, managers care

    Cons

    only a half hour lunch even if working 8+ hours, upper management is sometimes strict about dress code

    Recommends
  10.  

    Impress Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impress Associate in Stow, OH (US)
    Former Employee - Impress Associate in Stow, OH (US)

    I worked at OfficeMax part-time (more than 5 years)

    Pros

    Working it people always kept me on my toes. so there was never an average work day. usually if the manager is good, the staff is fun to work with. all in all I enjoyed my time.

    Cons

    It's a retail job, so small pay for a pretty basic job. company is always trying to squeeze to most out of every transaction, and it became difficult to talk to customers without constantly harassing them with what we were required to pitch to them.

    Advice to ManagementAdvice

    review your strategy of trying to fleece customers for all they can. try to build a trusted relationship with the customers instead.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Was a Good Place to work and make money

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    great training, good people to work with. I loved working there and made a lot of money.

    Cons

    We merged with OfficeDepot and they closed out center.

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