OfficeMax

www.officemax.com

OfficeMax Reviews

Updated 26 January 2015
Updated 26 January 2015
1,107 Reviews
2.9
1,107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roland Smith
154 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An amazing experience. it was too bad that all the positions were displaced and sent over seas for pennies an hour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Ottawa, IL (US)
    Former Employee - Customer Service Representative in Ottawa, IL (US)

    I worked at OfficeMax

    Pros

    Great time off allotments. Easy job with awesome supervisiors and managment. easy to move up if you want to. One of the best jobs I ever had was very sad to see it leave

    Cons

    the company let office depot take over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Worker in Pittsburgh, PA (US)
    Current Employee - Worker in Pittsburgh, PA (US)

    I have been working at OfficeMax

    Pros

    Good management, and good company to work for

    Cons

    not enough hours were given to employees

    Advice to ManagementAdvice

    Give more hours

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Typical retail scene

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Superior, CO (US)
    Former Employee - Retail Sales Associate in Superior, CO (US)

    I worked at OfficeMax

    Pros

    Fellow employees and management were wonderful, breaks and lunches were always on-schedule, hours requested were usually given

    Cons

    Customer service can be exhausting, disliked selling credit cards and other services that I didn't believe in

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in Woodstock, GA (US)
    Former Employee - Store Associate in Woodstock, GA (US)

    I worked at OfficeMax part-time (more than a year)

    Pros

    Flexible scheduling and discount on products.

    Cons

    Sometimes forget you have a personal life.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Pushing it to the Max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Atlanta, GA (US)
    Current Employee - Department Supervisor in Atlanta, GA (US)

    I have been working at OfficeMax

    Pros

    The culture is "customer first" and the reputation of the company seems to be very positive in terms of service outside of the company. Vacation is above average (2 weeks to start, up to 4 after 5 years) and days off aren't usually hard to come by. Details (and closures) from big merger with OfficeDepot in 2013 are still being worked out.

    Cons

    The pay isn't the greatest and raises are somewhat measly. Also, the career paths are minimal. Ordering system needs to be seriously revamped (not upgraded, just re released so that it makes sense.

    Advice to ManagementAdvice

    Put some snax in the breakroom. Upgrade ancient register systems. If you add something new, TAKE AWAY the old system or device.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Making Everything Exceptional, At All Costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist (Key Holder) in Chicago, IL (US)
    Former Employee - Sales Specialist (Key Holder) in Chicago, IL (US)

    I worked at OfficeMax full-time (more than a year)

    Pros

    Working at Office Max was very exciting because I was able to interact daily with the public all while offering customer service of the highest caliber as a Sales Specialist. In regards to the team atomosphere, there was never a dull moment because the store morale was always superior.

    Cons

    In an effort of improvement, there should be a more centrailized focus on training to ensure new hires have the support and tools needed to perform their job duties with confidence.

    Advice to ManagementAdvice

    Offer an open-door policy so that employees feel free to express any questions or concerns in order to promote a store dynamic that is productive and consistent.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It can be difficult at times but the people I work with are like family so they make it worth it

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    Great employees, Great location (right next to the Barclays Center)

    Cons

    Sometimes you may get rude customers that think they know it all. Plus you work minimum wage

    Advice to ManagementAdvice

    Hire more people because it can be low staffed at times and customers notice that too.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    After the merger

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    Great place to work, preferred to promote internally, recognized valuable associates.

    Cons

    Merged with Office Depot, many store closures with more to come by end of 2015.

    Advice to ManagementAdvice

    Ask many questions about the store's lease and p&l to get a feel if your moving into a possible store that will close eventually!

  10.  

    Very easy, with a small amount of physical work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    Easy work and coworkers all get along.

    Cons

    Management could be better. A little bit passive when it comes to enforcing rules.

    Advice to ManagementAdvice

    Train better.

    Recommends
    Neutral Outlook
    No opinion of CEO

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