Old Navy

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Old Navy Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.2 1,247 reviews

82% Approve of the CEO

Old Navy President & CEO Gap, Inc. Glenn K. Murphy

Glenn K. Murphy

(294 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 90 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 120 reviews)


Cons
  • you will only become a cashier if you get customers to open old navy credit cards (in 123 reviews)

  • They don't offer any unpaid time off or paid benefits to part time employees (in 60 reviews)

More Highlights
1,247 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Enjoyable and easy going

    Sales Associate (Former Employee) Papillion, NE (US)

    ProsFlexible work schedule.
    Managers were super great and personable!
    Fun environment with lots of change

    ConsNot a lot of opportunity to move in the company. Pay is right for first job but beyond that it's not competitive

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Phenomenal!

    Sellebrity (Current Employee) College Station, TX (US)

    ProsPeople, pay, atmosphere, work attire

    Consold navy credit cards, register

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Flexible, team atmosphere

    Sales Associate (Current Employee) Charlottesville, VA (US)

    ProsTeam, flexibility, Everyone seems to like being there for the most part. Everyone is really helpful and willing to answer questions! Employee discount both at ON and other Gap Inc.stores is awesome!

    ConsEmphasis on ON cards can be frustrating because sometimes there are days when people just don't want to open a credit card. Charlottesville store management is great though and very understanding...

    Advice to Senior ManagementN/A

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It was a great environment to work in. The employees were great

    Sales Associate/Cash Handler (Former Employee) Holyoke, MA (US)

    ProsThe best thing about working there is the competitive hours and the discount. Working hard gets your more hours and greater chances for promotion.

    ConsThe worst thing about it is that your not always better at a task than someone else so you may get less hours than them. And set schedules are not available.

    Advice to Senior ManagementI would say employee evaluations should be done every 3 to 4 months instead of every year. It gets hard not know where you are as a employees when you work there for so long.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Fun exciting environment occasionally drama occurs

    Sales Associate (Current Employee) Valley Stream, NY (US)

    ProsFun co workers & managers, great hours, easy job to have

    ConsStart you at minimum wage, the Gm was very immature & unprofessional loved to start drama , customers can be rude & disrespectful

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great first job

    Sales Associate/Cash Handler (Current Employee)

    ProsFor the most part I love working here. The managers are down to earth and fair yet produce results, the workload is manageable, and the salary is much better than minimum wage. Great discounts and fun environment.

    ConsTraining could be better, I was lost at the register for weeks when I first started. People who are effective at getting customers to sign up for Old Navy Cards are favored. Cashiers sometimes had too many things to promote to customers (coupons, ONCs, email, donations to charities) which could get overwhelming/annoying to the customer.

    Advice to Senior ManagementWork on training procedures, specifically the different processes on the register.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Advancement if you work hard

    Merchandising Specialist (Current Employee)

    ProsYou can get a lot of hours if you're willing to be the go-to person. It's a relaxed environment, which is something I enjoy. If you work hard, you can advance. It took me two years to get from associate to merchandiser.

    ConsThey are pushy with the credit cards. Management acts like it's still high school.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • No Opinion of CEO

     

    Great company to work for!!!!!

    Sales Associate (Current Employee) Bowling Green, KY (US)

    ProsGreat company. Great team. Flex hours. Great pay

    ConsThis place doesnt have any!! Its perfect!!! Love my old navy!!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great co-workers, terrible upper management and politics.

    Sellebrity Coach (Former Employee) Idaho Falls, ID (US)

    ProsGreat co-workers, fun activities for store, and customers aren't bad.

    ConsAt my store, upper management all hated each other and there was obvious favoritism. No chances for advancement if not favored by store manager.

    Advice to Senior ManagementCommunicate and leave your attitudes at home.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    One of the best jobs I had in my life.

    Old Navy Sales Associate (Former Employee) Westbury, NY (US)

    ProsFlexibilty with work schedule, great managers, discounts on clothes. The work is easy and the customers are friendly. It was a happy environment and I enjoyed going to work. Some of my best friends today are my co-workers I met while working at Old Navy.

    ConsHours can be cut and you may be short handed even on busy days. While you work doing a variety of different types of work the redundancy of the work becomes boring.

    Advice to Senior ManagementCreate a career path for employees who want to grow with the company. Some employees who have worked there for many years feel burned out. If they had more responsibility or had a change in work assignments the company would retain more employees.

    – I'm optimistic about the outlook for this company

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