Old Navy

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Old Navy Reviews

Updated 18 August 2014
Updated 18 August 2014
1,282 Reviews

3.3
1,282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
307 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 90 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 120 reviews)


Cons
  • you will only become a cashier if you get customers to open old navy credit cards (in 123 reviews)

  • They don't offer any unpaid time off or paid benefits to part time employees (in 60 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Mankato, MN (US)
    Former Employee - Sales Associate in Mankato, MN (US)

    Pros

    The people I worked with, the fun work atmosphere and discount.

    Cons

    I did not experience any cons to working for Old Navy. I enjoyed it very much!

    Advice to ManagementAdvice

    Great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Enjoyable, fun, positive and lots of opportunities to grow and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Experience Supervisor  in  Honolulu, HI (US)
    Former Employee - Customer Experience Supervisor in Honolulu, HI (US)

    Pros

    Gap inc. genuinely cares about each and every employee. Company continues to adapt and evolve. Really enjoyed and appreciated that the company gets involved in community events and encourages staff to give back. Each month management would come up with ideas on how to celebrate/recognize individual and team successes; whether it was verbal recognition, posters, gift cards, free lunches or other fun prizes. I've never learned so much from any other company

    Cons

    You have to be able to adapt to changes quickly, as there is always something new being introduced. Lots of multi tasking and high expectations, but it teaches you to drive results thru your team members.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible hours, fun staff, good discount

    Cons

    low pay crazy holiday hours

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Place to work Part-time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Sales Associate  in  Dunwoody, GA (US)
    Current Employee - Cashier/Sales Associate in Dunwoody, GA (US)

    Pros

    Management is great and will always help you. Does not pay minimum wage.

    Cons

    Customer complaints. Hard to move up as a part time associate.

    Advice to ManagementAdvice

    Better training for new employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service & Training Manager
    Former Employee - Service & Training Manager

    Pros

    Company has great values, employees are treated like assets rather than someone who just comes in to punch a time card.

    Cons

    Retail environment = working holidays!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Baltimore, MD (US)
    Current Employee - Sales Associate in Baltimore, MD (US)

    Pros

    I love working for Old Navy. It has been a great job while in college. Super flexible with my hours, and the discount at Banana Republic and GAP is reason alone to stay. Only work when I am home from school. Company has a great culture for minorities.

    Cons

    Reasonably high turn-over. Extremely repetitive work. Company pushes credit card sign up on customers over customer service. Must be able to work with immature employees as well as rude customers.

    Advice to ManagementAdvice

    Do more for those who have had consistent quality work for many years. I have been a dedicated employee and am treated no better than the new hires which end up getting fired anyway. Also the new hires shouldn't make the same amount as those who have worked for many years since we all got bumped up to $9. Our raises over the years should have been added to the $9.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Overall I have loved working for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity  in  Tyler, TX (US)
    Current Employee - Sellebrity in Tyler, TX (US)

    Pros

    Pros are good management, the recent company wide pay increase has been nice, promotions from within, extremely flexible scheduling, great coworkers.

    Cons

    cons are the pushing of old navy cards which have a ridiculously high interest rate. also with the company wide pay increase people who have been working for the company for 6 months are making the same pay as people who have been working there for several years. Sometimes the hours suck. I normally get 4 or 5 shifts a week but there are times when i've only gotten 1 shift.

    Advice to ManagementAdvice

    Be more understanding about old navy cards. credit cards suck.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Comfortable Environment, Needs more work hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate
    Current Employee - Old Navy Sales Associate

    Pros

    Good Part-Time Job Pay, Friendly Staff and great environment to work in.

    Cons

    No stability whatsoever on the distribution of work hours per week. Sometimes an employee is assigned 20 hrs in a week, sometimes its just 8 hrs.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great co workers and aura

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The co workers are usually very good to get along with. The customers are usually agreeable as well. The pay is pretty good for retail.

    Cons

    Depending on the size of your store it can be very difficult to keep the store clean. That was one of the main issues especially when there was under-staffing.

    Advice to ManagementAdvice

    Management was very effective but every manger seemed to have different methods on going about things and it would help if they were all on the same page.

    Recommends
    Approves of CEO
  11.  

    Great, dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Lots of personalities, easy to work with

    Cons

    Hard work, sometimes pulled in different directions

    Advice to ManagementAdvice

    Delegate!

    Recommends
    Positive Outlook
    No opinion of CEO

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