Old Navy Reviews

Updated 28 September 2014
Updated 28 September 2014
1,351 Reviews
3.3
1,351 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
334 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 95 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 125 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 129 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great management, flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity  in  Saint Paul, MN (US)
    Current Employee - Sellebrity in Saint Paul, MN (US)

    I have been working at Old Navy part-time for more than 3 years

    Pros

    The management at the store has been consistently fantastic. They are clear with expectations and objectives in every given shift. They are very flexible when it comes to students rearranging hours or returning only over their breaks.

    Cons

    It is only a part time job so there are no benefits or perks associated with the position. However, Gap is leading the charge when it comes to increasing retail wages and is raising the minimum wage for all employees in 2014.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun and energetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM  in  Cherry Hill, NJ (US)
    Former Employee - ASM in Cherry Hill, NJ (US)

    I worked at Old Navy full-time for more than 5 years

    Pros

    The people and the general environment

    Cons

    Gossip, favoritism and mis-communication from upper leaders

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great team work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Great environment to work in. There is a great sense of team.

    Cons

    Wish my contract would convert to permanent.

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  5.  

    Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sellebrity  in  Huntsville, AL (US)
    Former Employee - Sellebrity in Huntsville, AL (US)

    I worked at Old Navy part-time for less than a year

    Pros

    Great hourly pay, fun environment, meeting new people.

    Cons

    Low hours, slow to cashier train, boring when sales are slow. Plays the same music in store.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Easy people to work with

    • Work/Life Balance
    Former Employee - Sales Associate  in  Burlington, NC (US)
    Former Employee - Sales Associate in Burlington, NC (US)

    I worked at Old Navy part-time for more than a year

    Pros

    the discount. 25% off at Old Navy, 50% off at Gap and Banana Republic, and 30% off at the factory outlets. You could take off any days you wanted. If you were moving you can transfer to another store.

    Cons

    Hours. There was never enough hours and the pay was low. There was really no way to work up.

    Advice to ManagementAdvice

    The management was all great. Some things like hours and wages are out of their control.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    i've had fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Allen Park, MI (US)
    Current Employee - Sales Associate in Allen Park, MI (US)

    I have been working at Old Navy part-time for more than a year

    Pros

    pays well, works with your schedules, short hours, training is done by sales associates, and you are kinda left to figure the rest out as you go.

    Cons

    Management only schedules four hour shifts, rarely more than that. i hate when new hires just start, but most learn quickly or they are just not scheduled, but honestly most people quit or don't show up.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    awesome career advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Anchorage, AK (US)
    Current Employee - Operations Manager in Anchorage, AK (US)

    I have been working at Old Navy full-time for more than a year

    Pros

    career advancement is endless ive found

    Cons

    scheduling doesnt really reflect the model of healthy work/life

    Advice to ManagementAdvice

    write more consistent schedules

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Clothing discount comes in handy. Great if ones schedule changes or needs a second job.

    Cons

    Scheduling can vary. The stores become disasters. Low wages wont pay your bills.

    No opinion of CEO
  10. 1 person found this helpful  

    Great place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service & Training Manager  in  Tucson, AZ (US)
    Former Employee - Service & Training Manager in Tucson, AZ (US)

    I worked at Old Navy full-time for more than a year

    Pros

    Fun atmosphere.
    Great opportunities for learning and growth.
    Full time benefits are great.
    Some part time benefits are available.

    Cons

    Company changes direction too often.
    Upper leadership (district and up) don't always have store experience.
    Work/life balance is tough...which is expected of a retail job.

    Advice to ManagementAdvice

    Corporate should really dive into store operations as to not set out unrealistic expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service & Training Manager  in  Los Angeles, CA (US)
    Current Employee - Service & Training Manager in Los Angeles, CA (US)

    I have been working at Old Navy full-time for less than a year

    Pros

    - abundance of resources
    - company shows they care
    - close team
    - great pay
    - lots of opportunity to grow
    - some new technology

    Cons

    - slow POS systems that break down a lot
    - charity events take up a lot of time
    - lots of tasks; sometimes not enough time

    Advice to ManagementAdvice

    Update our systems PLEASE!

    Recommends
    Approves of CEO

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