Old Navy

www.oldnavy.com
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Old Navy Reviews

Updated 4 March 2015
Updated 4 March 2015
1,641 Reviews
3.4
1,641 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
430 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great start in Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Sanford, FL (US)
    Current Employee - Sellebrity in Sanford, FL (US)

    I have been working at Old Navy part-time

    Pros

    I find my coworkers to be happy and upbeat people. My boss is understanding of my schedule with school and always works with me when I have projects come up.

    Cons

    You work pretty much every holiday but you have to expect that going into retail.

    Advice to ManagementAdvice

    I wish that coaches got paid for becoming coaches. What is the point of training someone for more responsibility and then not compensating them for it?

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It's my home away from home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate
    Former Employee - Old Navy Sales Associate

    I worked at Old Navy

    Pros

    Awesome employee discount
    So much fun
    Flexible
    Team
    understanding

    Cons

    Barely any rasies
    No communication
    Favoritism
    No growth within compang

    Advice to ManagementAdvice

    Make your employees feel like you want them there
    Update the break rooms we spend most of our life's there why not make it comfortable with soft chairs not the hard easy to break blue ones

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    For a retail job, Old Navy is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Sales Associate in Chico, CA (US)
    Former Employee - Sales Associate in Chico, CA (US)

    I worked at Old Navy part-time (more than a year)

    Pros

    They take care of their employees with employee discounts and appreciation.

    Cons

    Retail. What do you expect? Holidays are difficult, but that's predictable.

    Advice to ManagementAdvice

    Sit down with your employees individually as the holidays approach to discuss your needs, and our expectations.

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  5. 1 person found this helpful  

    A slow paced retail experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Niles, OH (US)
    Current Employee - Old Navy Sales Associate in Niles, OH (US)

    I have been working at Old Navy part-time (less than a year)

    Pros

    Flexible schedule and convenient scheduling via computer and online access.

    Cons

    Store isn't doing very well and the sales traffic can be slow. It can be difficult to find tasks to keep busy.

    Advice to ManagementAdvice

    The environment is better now that the general manager has left.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Hadley, MA (US)
    Former Employee - Old Navy Sales Associate in Hadley, MA (US)

    I worked at Old Navy part-time (more than a year)

    Pros

    As a single mom putting herself through college, management was very understanding of my time. The Managers I was fortunate to work with were very good at their jobs and very good with their employees. I couldn't have asked for a better team of managers. I've worked a lot of places and Old Navy was, by far, the best place I ever worked. I learned a lot of great skills and improved my fashion sense.

    Cons

    Black Friday!!! While I loved being busy that day, getting ready for that day took its toll on everyone and by the day of even one of the managers got snippy with each other.

    Advice to ManagementAdvice

    I don't know if there really is a way to improve the stress level and anxiety level leading up to and including Black Friday. It is kind of a part of the job, but if there is a way to improve that stress level, especially on the managers so they aren't snapping at the employees the day of, that would make the Black Friday experience a little easier on everyone.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Mostly positive with some store management issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in Albany, NY (US)
    Current Employee - Associate in Albany, NY (US)

    I have been working at Old Navy part-time (less than a year)

    Pros

    There are plenty of opportunities for advancement, a team environment, and a fast pace. The store managers are friendly and always willing to help you understand a task.

    Cons

    While it is pleasant to see so many people receive opportunity for advancement, the individuals who sometimes receive them are not qualified. Employees not trained in all aspects of the store work as management and will readily admit they don't know how to do things outside of their field. Most employees only make minimum wage and are only given four hour shifts.

    Doesn't Recommend
    Neutral Outlook
  8.  

    OLD navy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sellebrity in Poblado Texas (Chile)
    Current Employee - Seasonal Sellebrity in Poblado Texas (Chile)

    I have been working at Old Navy

    Pros

    Hours were good, decent pay

    Cons

    Angry customers, disorganized, too much competition

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than a year)

    Pros

    Very flexible with hours
    Very friendly management

    Cons

    hours are very variable during slow periods
    no full time unless your management

    Recommends
    Neutral Outlook
  10.  

    People at GAPINC/Old Navy care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Old Navy full-time

    Pros

    - upper management does not micromanage
    - proper training
    - managers from other stores support each other

    Cons

    - many more the managers/leadership started at old navy as a sales associate, so they as managers, they do not understand retail outside of Old Navy
    - managers are cliquey
    - Old Navy is the Walmart of clothing stores. Many of the customers are frugal and size XXL

    Advice to ManagementAdvice

    - hire more externals to balance all the internal promotions
    - Old Navy HQ retail operations should really allocate more hours for floorsets and sales coverage

    Recommends
    Positive Outlook

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Old Navy

 
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