Opera Solutions

www.operasolutions.com

Opera Solutions Reviews

Updated 27 January 2015
Updated 27 January 2015
175 Reviews
2.7
175 Reviews
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Approve of CEO
Opera Solutions CEO Bernhard Nann
Bernhard Nann
29 Ratings

Review Highlights

Pros
  • Flexible hours of work, though that can turn around and bite you by taking your work-life balance haywire (in 9 reviews)

  • flexible hours, being able to work from home for a very long time (in unit of month), free snacks and beverage, Friday catering lunches (in 11 reviews)


Cons
  • Senior management has almost 0 skills in people management (in 11 reviews)

  • Complete lack of transparency on how the company was doing overall (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    I had high hopes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions

    Pros

    A lot of talented people work/ have worked for the company. The work environment is great and the people I work with are awesome.

    Cons

    Where do I start. Staff turnover is high which is to be expected in this industry however management are doing nothing to retain the talent that they have. Moral is low and it appears nobody really knows where they stand. Management and policies have changed so much that I not sure if the company will survive.

    Advice to ManagementAdvice

    Lead by example and appreciate your staff.

    Doesn't Recommend
    No opinion of CEO
  2. 5 people found this helpful  

    Total disapointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in London, England
    Former Employee - Consultant in London, England

    I worked at Opera Solutions full-time (more than a year)

    Pros

    - Interesting proposals and ideas for projects
    - Interesting field with good potential
    - Good differentiation as consulting branch

    Cons

    - Financially unstable, bloated operating expenses
    - Very weak internal firm building
    - Exceptionally bad, downright mean, in treating employees during problems and difficulties
    - Firm running as silos with Principals and Partner's focusing only on their pet projects
    - Arbitrary and political promotions
    - Clear high level vision but no leadership nor clarity in execution. Bad implementation of overall strategy
    - Big difference for the worse between original ideas and actual client project. Ideas get dilluted

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Absolute dissapointment - a wannabe Consulting firm with no leadership and poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Associate in London, England
    Former Employee - Senior Associate in London, England

    I worked at Opera Solutions

    Pros

    very little other than the good collegiate atmosphere across the firm (excluding managers to principals though). All people below Manager are really cool and very nice. I can say that I really miss a lot of them.

    Cons

    Absolutely no transparency in the promotion / feedback process
    clear cut between the base (analyst to senior associate) and the rest (manager to principal)
    Total lack of leadership, principals bring no business and they have no understanding of how to manage teams.
    Unclear strategy with the UK team: one day it's very strategic, the next day it doesn't matter much
    Zero communication: one day you learn that everything is going well, the next day the firm might be for sale and the third day your colleagues call you to let you know that they have just been fired
    Excluding 1 or 2 big clients monopolizing a large chunk of the consultants there is very little client relationship going on
    Moving away from strategic consulting and now mostly focused on analytics. Great to invest in but not interesting to work for
    Poor planning: the firm just crashed after having hired massive number of people, they had to fire 15% of the people, cut 10% of all salaries and bonuses were delayed forever...

    Advice to ManagementAdvice

    Sell the firm to competent people who have the skills and the experience to properly develop this business and provide opportunities for its consultants to learn and develop new skills.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    I like this company right now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions

    Pros

    • Small company atmosphere, where you can dive in and help without hitting barriers that you’ll meet in more established companies. At the same time the company has well-established infrastructure in IT and support so you can get your work done. You don’t have to wear all the hats, but can (and probably will) work on various projects so you can both learn and contribute.
    • Established solutions to build on, you don’t have to start from scratch.
    • Competitive health benefits and excellent compensation.
    • And of course opportunities. This company is growing and it’s in a very hot space with data and analytics. Opera has many solutions running at fortune 500 companies and there’s more than enough work to drive the growth.
    • Through the ups and downs, successes and failures, the Signal Hub vision has not only survived, but matured into a core part of the many solutions being delivered. This is cool emerging technology that has huge potential for growth.

    Cons

    • An effective layer of management between the highest executives and the project-focused workers is still under construction. It’ll get there, but at this time if you need a manager to run to, your probably not going to fit in.
    • Workforce is global, literally. Communications and managing work across so many time zones is challenging.

    Advice to ManagementAdvice

    In addition to all the stuff you are already doing, strive to find/build that functional layer between you and "everyone else" through with you can effectively and regularly communicate.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Good momentum building...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions full-time (more than a year)

    Pros

    The analytic talent and ability to deliver effective solutions is amazing. Opera's capability to provide deep and effective predictive and prescriptive analytics is way beyond just another "Big Data" bolt-on play. A lot of companies are touting Big Data effectiveness, but no one is doing what Opera is doing. The quality of people at Opera is phenomenal hence our ability to do things that other companies can not.

    Cons

    The old "consulting culture" is changing as more systems & structure are put into place, but it can't change quickly enough. It seems that there is not a system in place, so the "silo-ed" business functions don't have a way to share progress and success across the entire company (beyond water-cooler talk or a paragraph in an email).

    Advice to ManagementAdvice

    Continue to seek and find the "outlier" talent... not just people with the big-name company pedigree, but the builder, the self-motivator, the driven-by-heart not numbers player. Continue to strive towards excellence to celebrate and demonstrate our effectiveness so everyone is proud of our "wins". Continue the struggle towards culture change.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Improved focus on what matters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Opera Solutions full-time (more than a year)

    Pros

    Exposure to leading edge projects at some the world's best companies. I have not had any issues with personal growth, there are plenty of opportunities for those willing to expand their skills and try new things. In my experience I've found the exec team to be very approachable if you reach out to them with an idea. As more companies learn of our capabilities we'll have more work than we can handle at current staffing levels.

    Cons

    The company is geographically dispersed, which has pros and cons (such as timezones). Seems as though many people are so focused on their individual projects that they don't see the big picture and vision for the company.

    Advice to ManagementAdvice

    Double-down on the technology and projects that matter most. Our capabilities have been proven valuable and we need to maintain our leadership in a growing market. This means applying more resources to developing core technology that will appeal to a growing number of mainstream customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Worked at Snapdeal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Opera Solutions

    Pros

    Open Culture. Flexible Work timing and challenge work

    Cons

    they should work on peer equity to maintain peer satisfaction

    Advice to ManagementAdvice

    Upper management should be transparent to convey the vision of company

  9.  

    Lack of management guidance, limited investment into the company, minimal infrastructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Los Angeles, CA (US)
    Former Employee - General Manager in Los Angeles, CA (US)

    I worked at Opera Solutions full-time (more than 3 years)

    Pros

    Good people below the management layer

    Cons

    Management head completely in the sand, no understanding of the 'Big Data' marketplace or client opportunities

    Advice to ManagementAdvice

    Improve business development organization, hire better delivery resources, focus on marketplace to guide product development

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 9 people found this helpful  

    Detailed Notes on my experiences with Opera

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager in Jersey City, NJ (US)
    Current Employee - Engagement Manager in Jersey City, NJ (US)

    I have been working at Opera Solutions full-time (more than 3 years)

    Pros

    I love this company due to many reasons, some of which I have tried to outline below in detail:

    1) Highly Talented Peer Group - I have worked in many firms both in US and India, and with that experience, I must say that I have been highly impressed by the talent pool here in Opera. It comes from the fact that the firm hires from the best schools across the globe, with specific DNA in the employees. It is due to this fact that you will always find resources at Opera coming up with innovative and smart solutions to the difficult and complex industry problems. No matter how crucial the opening is - it is emphasized to hire ONLY "right" candidate. My top reason to vouch for this ambitious and smart talent pool.

    2) Freedom to choose Career Paths - In Opera, I started with Process re-design Consulting 3 years back for one of the top financial US institutions, then I decided to move to Procurement practice area and Opera supported me with this move. I worked with clients in US, Europe and India on multiple procurement initiatives. And then - figuring out my passion - I decided to move to Product Management and I started working with one of the top Products team as a Product Manager - I led development of leading products in supply chain industry. After 3 years, I decided to move to the core Products Group - and the firm supported my move. Where else would I have found such support - only at a place where employer understands power of playing employees to their strengths. It is completely different at Opera, where I get to choose what I love, and company is open in helping me find my passion. My experience with my last large US based employer (top Consulting firm) was completely different where I was stuck with an Account and a Practice Area - the attitude there was that I was too small to be cared. I think being entrepreneurial is one of the DNAs of a typical successful Opera resource.

    3) Respect for Talent - I was going through some of the other posts on this site, and noticed that most of the posts seem to be written by ex-Operaites who could not cope up with the talented peer group - I could not stop but smile (knowing that the firm is not meant for all and management knows that). As a company, I have high regard for Opera and its management - since only resources - who are smart and highly driven to bring change in client environments - are respected at Opera. Others - either leave or are requested to go - seem to be writing on these portals. So much negativity for a place where only smart people survive - if it is too much for an average Joe, then s/he never understood the core DNA of Opera. I would provide an alternate to anyone reading these reviews - simple way to test waters is to connect with any of the top universities in the world and get feedback from the seniors/ peers.

    4) Clear Vision/ transparent policies - I had concerns like everyone else, but ever since Company came up with a clear vision statement [correct move], I have realized that all decisions are focused in line with our vision. Also, the management made all the policies in the company transparent. Folks who are complaining about these policies, are the ones who were getting benefited with lack of clear policies. I am very happy knowing exactly what we focus on as a company, and how we are doing in realizing the dream.

    5) Open Channel to Management - I have not seen any company where you could connect with CEO/ Chairman directly, and you get response within a day. I love this initiative taken by Opera 6 months back. Most of the folks on this portal - who are complaining - should try working in any of the big names around the world and try to connect with their CEOs. In any case, company has a large talent pool and they are driven to bring change both internally and externally - the complacent ones are finding themselves misfits and are either requested to leave or realize that this is not a place for them. Bottom line - the company becomes better and better each day with clear accountability across the ladder.

    6) Challenging Problems/ Cutting edge research - One of the reasons that we attract best talents in the world is with the the nature of work - the firms get you to work on one of the toughest problems in the world, and be part of the change. I have seen new joinees sitting in front of the clients and getting exposed to the real world problems here - and not stuck with "client is only for senior team members" syndrome.

    7) Above Par Pay Scale - Opera has been one of the better paying firms - compare it with any of the competitors and you will realize that you work hard and you earn more - seems like a proposition in line with DNA of the highly driven people - work hard, get paid better.

    I can go on and on, but this will give you an idea of how a company - driven with a passion to innovate (as our DNA) - can be the one stop address for the most complex industry problems - put forward by clients. They trust us and we deliver on their trust....

    Cons

    No firm is perfect, and a small firm like Opera has some improvement areas too. It is part of the change that will happen over time. I think it is important that you take yourself as one of the levers to push these changes. Some of the improvement areas in my list for the firm are:

    1) Lack of Dedicated Sales Resources - Though I don't mind playing multiple roles at mid-management position as it gives me an opportunity to learn and I love doing that, but not having dedicated sales team impacts company's market reach. Also, it distracts Account Management and Delivery teams from their core focus areas. Management has repeatedly mentioned that they understand this problem, and step in themselves (150%+) to support key client pitches - in fact, most of the large accounts are attracted by the name of the management team. This is one of the areas I would like to see improving over years as we invest in sales team. If you want to join Opera, be careful that you will be requested to support some of the ongoing client pitches - so if you are one of the lazy 8-4 guy, Opera isn't a place for you .. may be one of the larger ones with ton of money to keep resources on bench would be a better choice for you.

    2) No Clear Firing Policy - One of the things I think this company should adopt is a really good firing policy. I have seen that resources are given enough chances to grow before they are asked to leave - there should be a quick firing if the resource can't cope up with the job requirements. Why waste everyone's time and frustrate the peers. Something I would like Management to seriously think about in the near future. PIP program exists on paper - but rarely used.

    3) Training Programs - this is one of the areas where initiatives like Opera University has covered some ground, but in general, the company could focus more on training employees. Most of the training programs currently run informally - when you are around smart folks you learn skills on the feet as well. This is one of the initiatives that will be taken up by the firm in near future. If you are looking for formal certificates so that you can switch jobs, then Opera is not a place for you.

    Advice to ManagementAdvice

    1) As company transitioned from being a Consulting firm to a Big Data Platform company, lot of employees could not cope up with the transition. They wanted to sit back and relax, and earn free salaries - the management was smart enough to track individual performances, and let go employees who were simply misfits. It was not an easy transition, but management did an awesome job in steering ship to different waters.... My suggestion is to keep identifying the misfits and either put them on PIP Programs or ask them to leave.
    2) Clearly Defined Firing Policy and Training Program (covered in detail in Cons)

    Best of luck with the momentum. There are always employees - who look for easy bucks, but the ones who understand potential of the idea and want to be part of the change - will always stand right next to you.

    Recommends
    Positive Outlook
    Approves of CEO

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