P.F. Chang's

www.pfcb.com

P.F. Chang's Reviews

Updated 29 January 2015
Updated 29 January 2015
314 Reviews
3.4
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
120 Ratings

Review Highlights

Pros
  • Also pretty good money for not having a B (in 17 reviews)

  • Good work environment, good cliental, consistently busy, ability to move up, flexible schedule (in 14 reviews)


Cons
  • Low pay,Lots of gossip,long hours without a break,other hostess are lazy (in 12 reviews)

  • Work/life balance is a struggle here, but that goes with the industry (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great customer service and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    Good location, can make money

    Cons

    3 table sections, high turnover

    No opinion of CEO
  2.  

    An amazing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Sacramento, CA (US)
    Former Employee - Hostess in Sacramento, CA (US)

    I worked at P.F. Chang's part-time (more than a year)

    Pros

    Everything always ran smoothly, and communicating with managers was easy.

    Cons

    Training programs only came around every 6 months, so it was hard to move up in the company when you felt like you got all that you could out of a position.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Outstanding CEO that drives the positive culture to every aspect of the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Training Manager
    Former Employee - Regional Training Manager

    I worked at P.F. Chang's full-time (more than 10 years)

    Pros

    Quality of Life, Personal Growth and Development

    Cons

    Compensation was misaligned and not high enough for the responsibilities of the position in comparison to their Supervisor.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, National Trainer, and Server in Columbia, MD (US)
    Former Employee - Supervisor, National Trainer, and Server in Columbia, MD (US)

    I worked at P.F. Chang's

    Pros

    Fast and casual concept. Great cultural heritage to learn.

    Cons

    Time management. Back of house working together with front of house

    Advice to ManagementAdvice

    Every limited

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent for me (completely new)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BackWaiter in Boston, MA (US)
    Current Employee - BackWaiter in Boston, MA (US)

    I have been working at P.F. Chang's full-time (less than a year)

    Pros

    The management is really flexible in determining your schedule. They are willing to work with you. Most of the staff are also very friendly and helpful. This has been my first time working in a restaurant industry and I cannot be grateful enough for the support everybody has been showing me. Promotions are also flexible. Good hands-on training, excellent discount benefits.

    Cons

    Be aware of some servers who are unwilling to fully disclose their share of tips with you. Thankfully management is strict about this so if there is an issue just ring them up or talk through with the server. Another con would be not having any insurance and such before the first year but I am a backwaiter. It is not an uncommon practice. During busy seasons, might have a hard time balancing out life as you will likely have no weekends.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Wonderful company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Houston, TX (US)
    Current Employee - Server in Houston, TX (US)

    I have been working at P.F. Chang's

    Pros

    Management, opportunity to move up

    Cons

    Sometimes corporate makes impossible demands

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender and Trainer in Birmingham, AL (US)
    Former Employee - Bartender and Trainer in Birmingham, AL (US)

    I worked at P.F. Chang's full-time (more than 5 years)

    Pros

    The money was great. Hard work and perseverence allowed me to move through the ranks quickly. Schedule was based on performance not seniority.

    Cons

    Difficult to manage money when it's all cash in your pocket. Late nights and holidays not always conducive to achieve optimal work life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at P.F. Chang's

    Pros

    fast pace, able to make a lot of money, fun coworkers, good management

    Cons

    ugly uniform, long hours, you will smell

    Advice to ManagementAdvice

    keep it up

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    prep cook

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Prep Cook
    Former Employee - Prep Cook

    I worked at P.F. Chang's

    Pros

    very easy job with no education/experience necessary

    Cons

    mundane work, become almost zombie-like

    Advice to ManagementAdvice

    pay workers more

P.F. Chang's Photos

The "trio" sauces that servers use to make their special sauce at your table

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