PFSweb

  www.pfsweb.com
  www.pfsweb.com

PFSweb Reviews

Updated 1 December 2014
Updated 1 December 2014
44 Reviews
2.7
44 Reviews
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PFSweb CEO Michael Willoughby
Michael Willoughby
9 Ratings

Employee Reviews

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  1.  

    eccommerce

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Implementations in Asse, Liege (Belgium)
    Current Employee - Client Implementations in Asse, Liege (Belgium)

    I have been working at PFSweb full-time (more than 5 years)

    Pros

    Leading edge company that gives entrepreneaurial experience, gives good broad experience in all aspect of company

    Cons

    sometimes balance is not there

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice work enviornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb full-time

    Pros

    PFS has a nice working enviornment.

    Cons

    PFS can be stict at times with outrageous policies

  3.  

    Review for PFW

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb full-time (less than an year)

    Pros

    Great trainers (if you get the right ones)
    Pay is decent
    Paid weekly

    Cons

    Training is way too short and they put out on the floor way too soon.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Allen, TX (US)
    Former Employee - Account Manager in Allen, TX (US)

    I worked at PFSweb full-time (more than an year)

    Pros

    Company lap top, free coffee.............. That's about it. Honestly can't think of anything else.

    Cons

    Company culture is terrible. Coworkers are quick to stab you in the back and throw you under the bus. Hardly any training was given. No time off from November to February due to holiday season. Worked 60-70 hours a week.

    Advice to ManagementAdvice

    Pay a salary that is in line with the hours your employees are putting in. Advancement paths need to clear.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    This is a bottom tier place, where you will always be wanting more money, they underpay about 20 percent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General in Dallas, TX (US)
    Former Employee - General in Dallas, TX (US)

    I worked at PFSweb full-time (more than an year)

    Pros

    It's good if you are really new and get a "first job" or "first management" experience, other than that get out as soon as you can. If you are at the corporate office then you will like it alot more, and get treated better, everywhere else is lowball.

    Cons

    It's a lowball place, where saving money is number one. High Turnover which forces managers and leads to constantly train and retrain new people over and over, same mistakes over and over.

    Advice to ManagementAdvice

    Pay enough good people to stay, anyone good will leave when they figure out they will get lowballed and overworked later. It's probably 20 percent heros and 80 percent zeros, you probably need a more 50 50 balance to get things running well. Other companies will gladly pay the good people that leave pfsweb what you aren't paying them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Atmosphere of harassment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Allen, TX (US)
    Former Employee - Analyst in Allen, TX (US)

    I worked at PFSweb full-time (more than an year)

    Pros

    Casual dress code; casual dress code; casual dress code; casual dress code; christman party

    Cons

    Nepotism
    Poorly trained PMP's
    Abusive people management
    Damaging Internal politics

    Advice to ManagementAdvice

    Fire all the "PMPs". Hire folks who actually have an official PMP certificate of completion. Treat employees with respect. Do not encourage favoritism and those who tattle tale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I Love My Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementations Manager in Allen, TX (US)
    Current Employee - Implementations Manager in Allen, TX (US)

    I have been working at PFSweb full-time (less than an year)

    Pros

    I am fairly new but so far my experience has been great. The teams are awesome. People are willing to help you. Management supports you. This is a great place to learn. For once, I enjoy coming to work.

    Cons

    Things are pretty fast paced here and there are not many processes. You will have to learn through trial and error but the teams are amazing. The benefits are not very good. 401k matching is only 12% and there perks are not that great. But it is a great place to work if you like flexibility and want to learn.

    Advice to ManagementAdvice

    Keep doing what your doing

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A NIGHTMARE

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PFSweb

    Pros

    You get to surf the internet all day.

    Cons

    They have the mst UNPROFESSIONAL supervisors and team leads. The people that they have in management positions know nothing about ethics. They are not very educated when it comes to how to manage others. They have zero people skills. The main supervisor for the Loreal line, relies heavily on the feedback of her team members. If you go to her with a problem, she never addresses it. She is EXTREMELY lazy and very personal when it comes to interaction w oou th her team. This is the WORST place to work if you are you to a professional environment.

    Advice to ManagementAdvice

    Hire supervisors with real people skills.

  10.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Dallas, TX (US)
    Current Employee - Customer Service Representative in Dallas, TX (US)

    I have been working at PFSweb full-time (more than 3 years)

    Pros

    Made a few friends
    after you're there a long time you can get a decent schedule.

    Cons

    Poor management
    lack of organization
    Lack of Leadership
    social pool-Better make friends and be up the boss's rear end to have a fighting chance to get promoted.

    Advice to ManagementAdvice

    Listen to your employees who work with the customers directly on a day to day basis
    acknowledge your team
    learn some management and organization skills

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    No where to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dallas, TX (US)
    Former Employee - Customer Service Representative in Dallas, TX (US)

    I worked at PFSweb full-time (more than 3 years)

    Pros

    Easy job if you are just looking for steady income

    Cons

    No real skills are taught in training, and no growth

    Advice to ManagementAdvice

    Provide better oppurtunites to grow within the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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