PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated 19 August 2014
Updated 19 August 2014
1,066 Reviews

3.2
1,066 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
253 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid company with true growth prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    Pros

    Strong balance sheet, will grow in the future, very collegial work place.

    Cons

    In some cases salaries are still catching up with its new position as a bigger player.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 7 people found this helpful  

    The Men of PNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    Pros

    Good leaders, nice coworkers, training is offered and nice work environment. If you are a white male you have a great chance of success at PNC and a great career. For everyone else, you have a chance for a good job.

    Cons

    Men at PNC are seen as "high potential," they are given opportunities to build skills and put on a track to a success. Women's at PNC are seen as in need of "development plans" and "development opportunities," they are given opportunities to do more work to prove themselves and may get on the track to success, if lucky.

    Advice to ManagementAdvice

    Recognize that talent and potential comes in many different packages, including genders, color, size and backgrounds. Stop managing talent like it is 1950, the company is missing the opportunity to grow leaders.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    PNC Recruiter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Top Talent Training and resources

    Cons

    Communication ability to advance can be limited

    Advice to ManagementAdvice

    act on Gallup recommendations

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  5.  

    great expereance with the company. the leaders of the department push the employess to become great keaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller Banking Representative  in  Harrisburg, PA (US)
    Current Employee - Teller Banking Representative in Harrisburg, PA (US)

    Pros

    good reasons to work for PNC is the flexibility, the leaders of the company are great people, growth and self development

    Cons

    some challenges of the job position is learing how to handle thought situations with customers that are unhappy

    Advice to ManagementAdvice

    some advise to management will be to stay consistent with employee development and referrals. when it gets busy, it could be hard to keep consistance with the daily goals

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    PNC really seems to care about their people and spends a lot of time training them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    PNC has great management that really cares about their employers. They do a good job of communicating expectations. Benefits are good and the office culture is excellent. They provide many opportunities for training and to grow together as a team with fellow associates. The work/life balance is excellent.

    Cons

    The incentive structure is less than wonderful and encourages employees to give customers products they don't really want or need. Management talks like employees are only supposed to sell based on customer's real needs, but the incentives and goal structures make it impossible not to push products.

    Advice to ManagementAdvice

    Focus more on the quality of what is being sold by your associates and less on quantity. The current incentive plan encourages employees to open new accounts when all a customer really needs is an upgrade for instance. This costs the bank money, creates more work (and less convenience) for the client just so employees can meet their goals.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I enjoy PNC Bank a lot, room for growth and advancement, friendly management, not too friendly customers though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Pittsburgh, PA (US)
    Current Employee - Customer Service Representative in Pittsburgh, PA (US)

    Pros

    Benefits are amazing, Part-Time employees get the same benefits as Full-Time, always available overtime

    Cons

    Working at the call center isn't as much.. fun, customers get very angry over the phone, calls are strictly monitored, everything you do on the phones is watched and recorded at all times

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company , with integrity , drive, and on the rise in growth and improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  Pittsburgh, PA (US)
    Current Employee - Operations Specialist in Pittsburgh, PA (US)

    Pros

    friendly to working mothers, great benefits.

    Cons

    old ways in the middle of an huge renovation.

    Advice to ManagementAdvice

    stop micro managing

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Ability to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate  in  Asheville, NC (US)
    Current Employee - Customer Service Associate in Asheville, NC (US)

    Pros

    The people and customers I interact with everyday make this job one of the best I've ever had. You have the ability to learn so much and extend a simple job into a possible career. I've worked for other banks before and meeting your sales goals is a constant stuggle and they threaten you with termination if you don't meet them but not at PNC. They reward you for your hard work and your bonuses are limitless.

    Cons

    The hours can be a little tiring and lack of staff if only one person leaves it's difficult to say the least to be able to cover your branch with no help able to be offered. The pay could be higher but you have the ability to make it up with bonuses and also with experience

    Advice to ManagementAdvice

    Network Network Network

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    PNC bank was a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Debt Collector  in  Oshtemo, MI (US)
    Current Employee - Debt Collector in Oshtemo, MI (US)

    Pros

    Unlimited growth potential and good pay

    Cons

    Terrible management and lack of communication

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy job
    growth opportunity
    nice people
    easy job
    growth opportunity
    nice people
    easy job
    growth opportunity
    nice people
    easy job
    growth opportunity
    nice people

    Cons

    limited staff
    long hours
    no breaks
    limited staff
    long hours
    no breaks
    limited staff
    long hours
    no breaks
    limited staff
    long hours
    no breaks
    limited staff
    long hours
    no breaks

    Advice to ManagementAdvice

    better staffing

    Recommends
    Neutral Outlook
    No opinion of CEO

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