PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated 19 August 2014
Updated 19 August 2014
1,066 Reviews

3.2
1,066 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
253 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Client Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative  in  Pittsburgh, PA (US)
    Former Employee - Client Service Representative in Pittsburgh, PA (US)

    Pros

    Excellent pay, benefits and long term savings plans.

    Cons

    Very stressful. Always have to meet more and more expectations. Watched your every minute used.

    Advice to ManagementAdvice

    They need to ease up and realize that you are not 5 years old and had to qualify for this job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great company to work for but position(s) can be difficult and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Support Specialist II  in  Brecksville, OH (US)
    Current Employee - Loan Support Specialist II in Brecksville, OH (US)

    Pros

    It's a great company to work for. They offer good vacation time, health benefits are decent, they have a great volunteer program that you're able to devote time to during work hours, they give back to the community, etc. Depending on your position, typically pretty laid back about time off, calling off, etc. Values family life.

    Cons

    Underpaid, you are held to the accountability that you will help develop new procedures and processes, train new employees, etc. but paid the minimum. Processes change very often by managers but never consulting the specialists (who do the job everyday).

    Doesn't Recommend
    Approves of CEO
  3.  

    Changing of the guard..and not for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  South Bend, IN (US)
    Current Employee - Customer Service Representative in South Bend, IN (US)

    Pros

    Good health benefits
    Good teamwork and great environment (varies from branch to branch)
    Good to get your foot in the door if interested in the financial industry

    Cons

    Low pay
    Cropping incentives more and more
    Growth opportunity depends in the area where you are, very limited within your own branch. When you change branch for a possible promotion, 70% depends more on how your manager sells you rather than your numbers

    Advice to ManagementAdvice

    Since April 2013, a new CEO Mr. Demchak is trying by all means to make the bank more profitable by sacrificing its long established "Main Street Bank" Culture. I got hired in a time when I got to see the before and after of all the changes implemented across the entire footprint. In any sales position, you used to be able to get great incentives and bonuses as a reward for your hard work. Now, there is a "bucket" system implemented, where you have to meet the minimum sales in a certain way with a huge cut to bonuses and not much desire to go the extra mile. I had two managers so far; One was a great manager, (still with the Main Street Bank culture) that coached me and gave me the opportunity to prove myself and grow professionally. The other was a newer manager, that clearly told me that there is not much growth opportunity, and by enforcing new rules you realize you are expected to do just the minimum, and that is good enough.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    overall decent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Specialist II  in  Columbus, OH (US)
    Current Employee - Financial Specialist II in Columbus, OH (US)

    Pros

    Work life balance is very good

    Cons

    micro managment getting caught up in the minute details

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Worked at PNC for a few years until family relocated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA (US)
    Former Employee - Anonymous Employee in Pittsburgh, PA (US)

    Pros

    Good benefits
    Opportunities for movement between divisions
    Nice facility

    Cons

    Management does not always address favoritism

    Advice to ManagementAdvice

    Be sure to look at all employees and there work product.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    love the company and what they stand for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSC
    Current Employee - FSC

    Pros

    great hours and so far a low stress level.

    Cons

    the retail and telamarketing side of the job.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Friendly environment to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant  in  Washington, DC (US)
    Former Employee - Financial Sales Consultant in Washington, DC (US)

    Pros

    The co-workers at PNC were friendly and very supportive, which made going to work a great experience. They would listen to your concerns and praise you on your accomplishments.

    Cons

    The only con I have about working at PNC is the salary. It was hard to live in Washington, DC off of a salary in the low 30's k.

    Advice to ManagementAdvice

    I would try to be more realistic on the salary you give to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Nice place to work, benefits could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Pittsburgh, PA (US)
    Current Employee - Business Analyst in Pittsburgh, PA (US)

    Pros

    I really love the flexible schedule.

    Cons

    Benifits have just been slashed. High Deductable Health Care

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company overall ... Market management needs to be changed ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Sales Manager
    Current Employee - Business Banking Sales Manager

    Pros

    Great focus on providing quality products and service to clients -- both consumer and small business. Good benefits for employees and opportunities for development and growth. Good presence in the market which allows for a competitive advantage in the efforts to win and retain clients.

    Cons

    Market management tries to manage by intimidation. Very little focus on work/life balance. Heavy focus on change and very little value on individual employee contributions or previous accomplishments.

    Advice to ManagementAdvice

    Look closely at the management in the market as you try to determine why the market is not 'attaining it's potential". Employee satisfaction has been declining and management by intimidation with little to no appreciation demonstrated only fuels the decline further.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    the training is fabulous and the office culture is also fabulous.

    Cons

    a lot of down time

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