PNC Financial Services Group Reviews

Updated 28 August 2014
Updated 28 August 2014
1,083 Reviews

3.2
1,083 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
263 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work, but raises are very low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Senior  in  Pittsburgh, PA (US)
    Current Employee - Software Engineer Senior in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    Flex hours, can work from home at least one day of the week. Friendly employees.

    Cons

    Raises are very low even if you go the extra mile. Health benfits are very poor.

    Advice to ManagementAdvice

    Upper management does not value ideas from the people in the trenches.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    My experience with PNC was one of many challenges, a few setbacks but overall growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group full-time for more than 5 years

    Pros

    Over all, great support system! Most Team leads and upper management genuinely care about employees. Opinions do count for the most part, and employees who demonstrate a willingness to give their best, are treated accordingly.

    Cons

    Some positions are VERY demanding and stressful!

    Advice to ManagementAdvice

    Look for better ways to empower employees in high stress positions

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    PNC Recruiter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Top Talent Training and resources

    Cons

    Communication ability to advance can be limited

    Advice to ManagementAdvice

    act on Gallup recommendations

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  5.  

    No work life balance branches are extremely short staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group full-time

    Pros

    Branch managers try hard to help you but upper management cuts them off

    Cons

    Stressed out staff all the time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Great company to work for but position(s) can be difficult and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Support Specialist II  in  Brecksville, OH (US)
    Current Employee - Loan Support Specialist II in Brecksville, OH (US)

    I have been working at PNC Financial Services Group full-time for more than 3 years

    Pros

    It's a great company to work for. They offer good vacation time, health benefits are decent, they have a great volunteer program that you're able to devote time to during work hours, they give back to the community, etc. Depending on your position, typically pretty laid back about time off, calling off, etc. Values family life.

    Cons

    Underpaid, you are held to the accountability that you will help develop new procedures and processes, train new employees, etc. but paid the minimum. Processes change very often by managers but never consulting the specialists (who do the job everyday).

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    Great company , with integrity , drive, and on the rise in growth and improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  Pittsburgh, PA (US)
    Current Employee - Operations Specialist in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    friendly to working mothers, great benefits.

    Cons

    old ways in the middle of an huge renovation.

    Advice to ManagementAdvice

    stop micro managing

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    love the company and what they stand for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSC
    Current Employee - FSC

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    great hours and so far a low stress level.

    Cons

    the retail and telamarketing side of the job.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Friendly environment to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Sales Consultant  in  Washington, DC (US)
    Former Employee - Financial Sales Consultant in Washington, DC (US)

    I worked at PNC Financial Services Group full-time for more than a year

    Pros

    The co-workers at PNC were friendly and very supportive, which made going to work a great experience. They would listen to your concerns and praise you on your accomplishments.

    Cons

    The only con I have about working at PNC is the salary. It was hard to live in Washington, DC off of a salary in the low 30's k.

    Advice to ManagementAdvice

    I would try to be more realistic on the salary you give to your employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company overall ... Market management needs to be changed ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Sales Manager
    Current Employee - Business Banking Sales Manager

    I have been working at PNC Financial Services Group full-time for more than 10 years

    Pros

    Great focus on providing quality products and service to clients -- both consumer and small business. Good benefits for employees and opportunities for development and growth. Good presence in the market which allows for a competitive advantage in the efforts to win and retain clients.

    Cons

    Market management tries to manage by intimidation. Very little focus on work/life balance. Heavy focus on change and very little value on individual employee contributions or previous accomplishments.

    Advice to ManagementAdvice

    Look closely at the management in the market as you try to determine why the market is not 'attaining it's potential". Employee satisfaction has been declining and management by intimidation with little to no appreciation demonstrated only fuels the decline further.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    great starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    the training is fabulous and the office culture is also fabulous.

    Cons

    a lot of down time

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