PNC Financial Services Group

www.pnc.com

PNC Financial Services Group Reviews

Updated 28 January 2015
Updated 28 January 2015
1,304 Reviews
3.1
1,304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
364 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Employee of PNC bank for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services in Pittsburgh, PA (US)
    Current Employee - Client Services in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group

    Pros

    Good benefits, a number of schedule options

    Cons

    Schedule can change at any time, little communication from management, low salary for job requirements

    Advice to ManagementAdvice

    Clearer communication, offer better raises

    Doesn't Recommend
    Neutral Outlook
  2.  

    STRESSSSFULLLL

    Former Employee - Financial Specialist in Cleveland, OH (US)
    Former Employee - Financial Specialist in Cleveland, OH (US)

    I worked at PNC Financial Services Group

    Pros

    Decent bonus for financial specialist FINALLY!!!

    Cons

    Branch managers who do not participate in achieving branch goals. Mine sat in her car almost half the day and talked on her sell phone. Never could have weekends off because it was important that management had a good life work balance and, had to work all the late nights. Good life work balance only pertained to assistant manage and branch manager.

    Advice to ManagementAdvice

    Make the branch mangers accountable

    Doesn't Recommend
    Approves of CEO
  3.  

    ok company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    good training, personal growth, nice people for the most part

    Cons

    overworked, promotions need to be more within the company-not hiring outside for less money, cheap, not great insurance, playing favorites

    Advice to ManagementAdvice

    Take people's strengths and weaknesses into consideration. Too much change is difficult for some.

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in Hermitage, PA (US)
    Current Employee - Customer Service Associate in Hermitage, PA (US)

    I have been working at PNC Financial Services Group

    Pros

    Schedule is awesome, people I work with are great.

    Cons

    Pay is horrible for the responsibility and what is expected. Cold calling, to much focus on things that are beyond anyone's control

    Advice to ManagementAdvice

    You would have less turn over if you paid your employees more

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    The people are generally positive

    Cons

    The pay is below market rate

  7.  

    decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    decent work life balance, some opportunity to move up in company

    Cons

    pay is not competitive, with other banks

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Ok, growth within company is difficult

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Benefits are about the only pro I have.

    Cons

    Low pay, management doesn't care about growth, short staffed branches are left to fend for themselves with little to no help from upper management.

  9.  

    LOTS of stress , little pay, but benefits for part-timers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Teller in Pittsburgh, PA (US)
    Former Employee - Part-time Teller in Pittsburgh, PA (US)

    I worked at PNC Financial Services Group part-time (less than a year)

    Pros

    They offer full-time benefits, health insurance and retirement benefits for part-time employees even those only working 20 hours per week. They talk a lot about work/life balance but not sure they really believe it.

    Cons

    There is a high standard to perform, continual addition of responsibilities, with an ever increasing bar of for what is acceptable performance with extremely low pay. The level of excellence and performance expected does not meet the pay they are offering. There is a reason why they always have so many positions open...and it is not because they are always promoting like they say.

    Advice to ManagementAdvice

    Before you try to add one more responsibility to the lower level employees try to do their job for a month.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Average customer service experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Training and advancement potential was okay

    Cons

    Overly high expectations from CSRs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    seeker

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    stability, tools, products, innovation, philosophy

    Cons

    lack of growth, salary & demands

    Advice to ManagementAdvice

    Pay better

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