PNC Financial Services Group

www.pnc.com

PNC Financial Services Group Reviews

Updated 28 January 2015
Updated 28 January 2015
1,304 Reviews
3.1
1,304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
364 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Teller in Saint Louis, MO (US)
    Former Employee - Part-time Teller in Saint Louis, MO (US)

    I worked at PNC Financial Services Group

    Pros

    Benefits. Work environment was great. I loved my co-workers.

    Cons

    Sales goals were unrealistic for most branches.

    Advice to ManagementAdvice

    Branch managers usually understand, but not most district managers care about you as a person. Lower the sales goals. The sales focus drives good workers away. Go back to focusing on the needs and wants of the customer. Profit will follow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Chicago, IL (US)
    Former Employee - Customer Service Representative in Chicago, IL (US)

    I worked at PNC Financial Services Group part-time (more than a year)

    Pros

    Great atmosphere, If you work anyplace other than retail banking PNC values employee work life balance. I enjoyed my time with the company.

    Cons

    The customers expect too much from us.

    Advice to ManagementAdvice

    Improve customer relations and more training on dealing w/ irate individuals

  3. 1 person found this helpful  

    PNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Decent benefits, but declining each year.

    Cons

    New regime only concerned with shareholder value. Diversity is questionable.

    Advice to ManagementAdvice

    There is historical value in long-term employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fast Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Chapel Hill, NC (US)
    Former Employee - Bank Teller in Chapel Hill, NC (US)

    I worked at PNC Financial Services Group part-time (more than a year)

    Pros

    Always challenging, team work environment, a lot of networking available. Always room for growth and promotion.

    Cons

    Meeting goals everyday can be hectic. Low pay.

    Advice to ManagementAdvice

    Come up with strategic ways of how to better sales.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Nice company if you're into sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller I in Saint Louis, MO (US)
    Former Employee - Teller I in Saint Louis, MO (US)

    I worked at PNC Financial Services Group

    Pros

    Great way to learn about financial service industry and to learn about banking regulations. I liked my team and always felt that security was always priority.

    Cons

    If you're not into sales (like me) working in a bank/financial service sector will be miserable.

    Advice to ManagementAdvice

    They just listen to what the high ups tell them to do. Which you can't blame them for.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great place to get experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant in Allentown, PA (US)
    Current Employee - Financial Sales Consultant in Allentown, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    Great training program. Branch hours and holidays are nice. Competitive vacation offer.

    Cons

    Customer service driven sales results are a thing of the past. They are joining the ranks of other large banks looking for widgets rather than quality accounts/customers. As an employee you are told to reach out to upper management with escalated issues however when you do there is absolutely no backup. Health care packages are a joke. Ridiculously expensive compared to what the average salary is. If you want a promotion don't expect a pay raise to come with it.

    Advice to ManagementAdvice

    Backup the good employees who come to work to succeed and exceed their goals, not people who are just there for a paycheck.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PNC Financial Services Group

    Pros

    Salary was good peers nice to work with

    Cons

    Management was terrible. No sense of fair play.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    It was a fairly competitive internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Asset Backed Securities
    Former Employee - Asset Backed Securities

    I worked at PNC Financial Services Group as an intern

    Pros

    Good hands on experience for students who are interested in learning more about finance.

    Cons

    Long hours, relatively slow paced environment,

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Now is a great time to work for PNC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pittsburgh, PA (US)
    Current Employee - Anonymous Employee in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 8 years)

    Pros

    Training, career development, and very flexible work life balance. Worked for numerous companies in the past and none we as good as PNC. PNC is changing and for the better. PNC is one of the best Main Street Banks hands down with great people in all levels. I am proud to work at PNC.

    Cons

    Duplication of work, bad communication all over, not a technology leader, overstaffed in many areas.

    Advice to ManagementAdvice

    Good luck on turning the Titanic on a dime.

    Recommends
    Approves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Analyst in Pittsburgh, PA (US)
    Current Employee - Finance Analyst in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group

    Pros

    work life balance, engaging work environment

    Cons

    The salary is lower compared to other postions.

    Recommends
    Positive Outlook
    Approves of CEO

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