PNC Financial Services Group Reviews

Updated 28 August 2014
Updated 28 August 2014
1,083 Reviews

3.2
1,083 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
263 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company overall ... Market management needs to be changed ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Sales Manager
    Current Employee - Business Banking Sales Manager

    I have been working at PNC Financial Services Group full-time for more than 10 years

    Pros

    Great focus on providing quality products and service to clients -- both consumer and small business. Good benefits for employees and opportunities for development and growth. Good presence in the market which allows for a competitive advantage in the efforts to win and retain clients.

    Cons

    Market management tries to manage by intimidation. Very little focus on work/life balance. Heavy focus on change and very little value on individual employee contributions or previous accomplishments.

    Advice to ManagementAdvice

    Look closely at the management in the market as you try to determine why the market is not 'attaining it's potential". Employee satisfaction has been declining and management by intimidation with little to no appreciation demonstrated only fuels the decline further.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Pittsburgh, PA (US)
    Current Employee - Business Analyst in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time for more than 8 years

    Pros

    Good benefits; lots of employee engagement activities

    Cons

    culture varies widely among departments; lots of managerial hierarchy

    Advice to ManagementAdvice

    talk to lower level employees more not just their management to find out what's going on

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Continued transformation & stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Chicago, IL (US)
    Current Employee - Human Resources in Chicago, IL (US)

    I have been working at PNC Financial Services Group full-time for more than 5 years

    Pros

    Work life balance; customer focused. Company has committed to protecting both it's customers and employees by minimizing risk. Has begun to seriously invest in technology to improve processes. Excellent internal employee training & development programs for mid to high grade manager roles.

    Cons

    No focus on development & movement to management level positions for individual contributors who are in lower pay grades. Current compensation structure makes it difficult to retain top talent, especially for the emerging talent bases.

    Advice to ManagementAdvice

    Re-evaluate compensation philosophy, as your providing excellent training to your top talent only to loose them to other competitors/industries for a better compensation package.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good team environemnt...!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Systems Analyst  in  Cleveland, OH (US)
    Former Employee - Senior Business Systems Analyst in Cleveland, OH (US)

    I worked at PNC Financial Services Group full-time for more than a year

    Pros

    - Oppurtunity to learn more.
    - Best team that I have worked.

    Cons

    - Project Management
    - Work Load

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saint Louis, MO (US)
    Former Employee - Customer Service Representative in Saint Louis, MO (US)

    I worked at PNC Financial Services Group full-time for more than a year

    Pros

    PNC is a wonderful company. It has an opportunity for growth, and works with its employees to help them grow. The pay is competitive and there are good benefits. Each branch is a little different, but overall every branch works to give each customer a great experience.

    Cons

    I didn't experience many challenges working there. It was a great place to work. I loved my job and my branch worked well together.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best training program, very collegial and friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pittsburgh, PA (US)
    Former Employee - Anonymous Employee in Pittsburgh, PA (US)

    I worked at PNC Financial Services Group as a contractor for more than a year

    Pros

    It's true: Wall St. capabilities, Main St. culture. There is also a very strong emphasis on teamwork. Senior bankers are outstanding, great to work with and really develop their people.

    Cons

    Credit decisions made by separate organization, can be very bureaucratic. An awful lot of staff overhead, but the present regulatory environment makes that a problem for the whole industry.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome company to work for. Good pay, pension, 401(k) and health benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Consultant
    Former Employee - Banking Consultant

    I worked at PNC Financial Services Group full-time for more than 8 years

    Pros

    Career growth. Base salary plus quarterly bonus based on sales. Fun environment and the training program is great.

    Cons

    Regional Manager not very supportive and unqualified to handle workload. It caused a lot of problems to trickle down to branch level.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Sales Consultant  in  Wanaque, NJ (US)
    Current Employee - Financial Sales Consultant in Wanaque, NJ (US)

    I have been working at PNC Financial Services Group full-time for more than a year

    Pros

    Love the people in this company! Management is always pushing me to go further in my career.

    Cons

    In-Store hours are a little strange...

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The job is laid-back and a lot of freedom is given for an individual's work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst

    I have been working at PNC Financial Services Group as an intern for less than a year

    Pros

    There is a good work-life balance. The job provides flexibility. A lot of free reign on what to do with projects is given, though it can be interpreted as "lack of guidance/direction" depending on the person.

    Cons

    Perhaps some more development could be offered. The compensation is acceptable. Perhaps more responsibility and additional projects can be given to further challenge an individual.

    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Wish I had started on this track years ago!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller  in  Decatur, IL (US)
    Current Employee - Bank Teller in Decatur, IL (US)

    I have been working at PNC Financial Services Group part-time for less than a year

    Pros

    Work-life balance, nice helpful friendly coworkers who are not gossips, branch manager that is fair and cares about work ethics.

    Cons

    Not any that are solo horrible to mention

    Advice to ManagementAdvice

    Bring up more worthy and professional minorities and women up in the ranks of senior management. Don't be afraid to promote from within!

    Recommends
    Positive Outlook
    Approves of CEO

Worked for PNC Financial Services Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.