Pacific Gas and Electric
3.2 of 5 323 reviews
www.pge.com San Francisco, CA 5000+ Employees

Pacific Gas and Electric Reviews

Updated Apr 01, 2014
All Employees Current Employees Only

3.2 323 reviews

                             

82% Approve of the CEO

Pacific Gas and Electric Chairman, President & CEO Anthony F. Earley Jr.

Anthony F. Earley Jr.

(109 ratings)

65% of employees recommend this company to a friend
323 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "GREAT work life balance, competitive salary for the responsibilities and expectations"
    in 29 reviews
  • "Excellent opportunities for advancement, good pay and benefits, a good company with great history and sense of pride"
    in 15 reviews
Cons:
  • "It's hard to get your job done if you're constantly trying to prove your worth to upper management"
    in 19 reviews
  • "Too many senior management layers, too dependent on outside consultants"
    in 10 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Dedicated people, management turning around company

Anonymous Employee (Former Employee)
San Francisco, CA (US)

I worked at Pacific Gas and Electric full-time for more than 10 years

ProsPeople are dedicated and for the most part want to do the right thing. Great teamwork in my former department. Outstanding benefits. While work/life balance can be a challenge due to unfilled vacancies, it is sympathetic and understanding if a significant personal issue arises.

ConsNew leaders brought from the outside were a little brutal at first but the company has settled down since then. Upper management will tend to look the other way if sr. leader doesn't demonstrate the company values as long as they get results. Lack of career progression lots of baby boomers in leadership jobs. Also slow to fill vacancies which led to burnout by some employees. The market is picking up so they need to be cognizant of this in the future or they could start losing some good people.

Advice to Senior ManagementAll said, doing a great job, keep it up and continue to remember, that its the people who make the company successful.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Be careful of the reviews - it depends on your job in the Company

Human Resources (Current Employee)
San Francisco, CA (US)

I have been working at Pacific Gas and Electric full-time for more than 5 years

ProsLocation is good and remote areas are good to have closer to home.

ConsThe benefits have changed this year - expesive deductibles on medical and no longer a pension plan. Very stressed out mid-management that jumps the whims of change. There are "reoganization" lay-offs in management, but not at the lower level jobs. These are mostly in the Electric field and a few years ago, this was 150 people in the IT Department. Beware of this and ask around about past and future "reoganizations" disguised at layoffs to get people out that are not favored. This is a pretty large-scale practice,

Advice to Senior ManagementChange the Manager level and Director level assignments. Change the fear-based culture that is perpetuated with the "bonus" plan.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Very stressful and not very rewarding job.

Customer Service Representative (Current Employee)
Fresno, CA (US)

I have been working at Pacific Gas and Electric full-time for more than 3 years

ProsThe pay is excellent and while the benefits aren't as good as they were they are still better than most places.

ConsThe Call Center management is horrible. Unless you're a "yes man" you will be stuck in a dead end position forever.

Advice to Senior ManagementStop trying to "positively discipline" good employees while not touching the ones playing the system. It creates the low morale and makes for unhappy customer service reps who make you look good.

– I'm not optimistic about the outlook for this company

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highly regulated business with no competitive pressures

Anonymous Employee (Current Employee)

I have been working at Pacific Gas and Electric as a contractor for more than 3 years

ProsThe company faces virtually no competitive pressure and is a reasonably stable business.

ConsBureaucratic. Political. It really hinges upon the individual manager you work for. There is a tendency to respond to regulatory stakeholders rather than consumers.

Advice to Senior ManagementInnovate. Grow. Change. Adapt.

No, I would not recommend this company to a friend

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Good Pay! NOT sure if the level of Stress is Worth your Sanity!

Customer Service Representative (Current Employee)
San Jose, CA (US)

I have been working at Pacific Gas and Electric as a contractor for less than a year

ProsGreat pay and overtime is a usual choice to make even more money.

ConsThe level stress and micromanaging may not be worth the great pay. Only a few survive.

Advice to Senior ManagementManagement is cool, most have been in your same shoes and paid their dues and now are managers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Natural

Anonymous Employee (Current Employee)

I have been working at Pacific Gas and Electric

ProsGreat Benefits, Safety Culture and they are customer focused company
The company wants to do the right thing

ConsCompany in transition and while they want to do the right thing(s) many times the culture get into they way...lots to do but not sure how to do "it"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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For those wanting a cushy, stable, uninspired job

Anonymous Employee (Former Employee)

I worked at Pacific Gas and Electric

Pros9am to 5pm everyday, no later, no earlier
It's almost impossible to get fired
Great for lateral movement
Their salary range is above average
Pension!
Inexpensive medical/dental/vision benefits
401k company matching

ConsUninspiring work
Tough to move up
People tend to fall into a trance, where they lose ambition but learn to do their job in their sleep
Tons of red tape

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company

Anonymous Employee (Former Employee)

I worked at Pacific Gas and Electric full-time for more than 10 years

ProsBenefits. Great pay.

ConsStay away from the call center

Advice to Senior ManagementHold middle managers accountable for mediocre performance

Yes, I would recommend this company to a friend

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Great benefits, good work/life balance, great boss, but no training!

Directors Assistant (Current Employee)
San Francisco, CA (US)

I have been working at Pacific Gas and Electric full-time for less than a year

ProsPeople work there for YEARS, so something must be right.

ConsLack of effective procedures.

Advice to Senior ManagementSet new hires up for success.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Contract Software Developer

Senior Software Developer (Former Employee)
San Francisco, CA (US)

I worked at Pacific Gas and Electric as a contractor for more than a year

ProsGood mix of experience levels. Senior level staff very willing to work to help new staff learn.
Project lead managed work level and schedule very well.

ConsAs a contractor, my interaction with business leaders was limited. I felt that I could have contributed more, but since I was not a company employee, my range of work was too focused.

Advice to Senior ManagementTeam management changed during the time I worked there. Not communicated well to contract staff members.

Yes, I would recommend this company to a friend

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