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Pier 1 Imports Reviews

Updated 26 April 2015
774 reviews filtered by
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3.1
774 Reviews
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Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
382 Ratings

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)

Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Nice people and great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    Nice people and Flexible schedule

    Cons

    It's retail so the holiday schedules are not friendly

    Advice to Management

    None

  2. Overall a pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Representative in Fort Worth, TX (US)
    Former Employee - Customer Relations Representative in Fort Worth, TX (US)

    I worked at Pier 1 Imports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management seems to care about employees. Good and sometimes fun working atmosphere with supervisors who are supportive. Good benefits such as paid time off, medical + dental and fair pay for the work. Company is philanthropically oriented. While you're encouraged to sell, it's not the be-all end all of customer relations as much as customer and employee support is. By that I mean that while there was some pressure to sell, there weren't quotas or people breathing down your neck.

    Cons

    Some customers could get rude or nasty at times, but that's kind of expected with any customer service job. I'm not sure that's Pier 1's fault as much as the fault of the entitlement society we live in. I started out seasonal, and it was never clear when they were going to let seasonal employees go. There was misinformation or no information given at times as far as how long the seasonal employment was going to continue. Some days it seems they just let a bunch of people go out of the blue.

    Advice to Management

    Communicate better with your seasonal employees as far as how long the employment will last and don't keep people in the dark.

  3. Helpful (1)

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Bridgeport, CT (US)
    Current Employee - Assistant Store Manager in Bridgeport, CT (US)

    I have been working at Pier 1 Imports full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product, a store full of wants. potential for growth- I have had a progression plan in place since day 1.
    I insisted on being paid well, it needed to be okayed 4 steps up the ladder- but I got it. They will pay for talent if you have the behaviors and skills to bring to the team.

    Cons

    Can be labor intensive, it is a furniture store- so, that should be expected.
    Sometimes the quality of (some) merchandise can be embarrassing.

    Advice to Management

    More $ incentive for exceeding KPI goals.

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  5. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Louisville, KY (US)
    Current Employee - Retail Sales Associate in Louisville, KY (US)

    I have been working at Pier 1 Imports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work. Customer like and want to be there.

    Cons

    Standing on feet whole shift

  6. Awesome coworkers, good discount, fun workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people I work with are a lot of fun, the merchandise is good quality and the discount is good (25%!) and they encourage teamwork.

    Cons

    Schedules can stink sometimes -- I've worked as little as 4 hours some weeks. There's also limited incentives for us opening credit cards.

    Advice to Management

    Give your employees more hours and more rewards for getting credit cards since you emphasize getting them so much.

  7. Assistan manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Positive Outlook
    Positive Outlook

    Pros

    Great team, lots of training, awesome management

    Cons

    Low pay, late hours, heavy labor required

  8. Sales Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Raleigh, NC (US)
    Current Employee - Sales Leader in Raleigh, NC (US)

    I have been working at Pier 1 Imports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a great work environment and awesome products

    Cons

    Dont value associates who have stayed with the company.

  9. Helpful (1)

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Material Handler in Mansfield, TX (US)
    Current Employee - Material Handler in Mansfield, TX (US)

    I have been working at Pier 1 Imports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Learned to drive forklift, very understanding staff and management, great equipment. If you work, you will succeed

    Cons

    None that I can think of

  10. Floor Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working on the floor at Pier 1 was one of the best jobs I've ever had. No money in it at all for a college graduate, but the environment and people were great!

    Cons

    Nothing negative to say for a part time job.

  11. My experience with Pier 1 was very positive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    Fun work environment, good training

    Cons

    Not many hours for sales associates

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