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Pier 1 Imports Reviews

Updated 27 April 2015
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Employee Reviews

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  1. If you like working part-time with people in a sparkly place with low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lyndhurst, OH (US)
    Current Employee - Sales Associate in Lyndhurst, OH (US)

    I have been working at Pier 1 Imports part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Associate discount is %25 off

    Cons

    low pay and only part-time without benefits

    Advice to Management

    benefits.

  2. Loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Baytown, TX (US)
    Current Employee - Sales Associate in Baytown, TX (US)

    I have been working at Pier 1 Imports part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice co-workers, friendly customers, nice management

    Cons

    Not enough hours, no benefits

    Advice to Management

    Keep it up

  3. Good place to work for full-time students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in El Paso, TX (US)
    Current Employee - Sales Associate in El Paso, TX (US)

    I have been working at Pier 1 Imports

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good starting job
    Flexible scheduling
    Positive work environment
    Resonable sales goals

    Cons

    No room to grow. Could not get hired as a sales lead because I am a student.
    Regional manager is greedy.

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  5. Good first job, if you don't mind rude customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (Less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    It really just depends on who you're working with

    Cons

    Flex schedules, transitions, managers not paying attention to your availability that you set.

  6. Part-time hours are less than part-time; janitorial responsibilities; hazardous stockrooms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Seattle, WA (US)
    Former Employee - Sales Associate in Seattle, WA (US)

    I worked at Pier 1 Imports part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working at an iconic store with some cool stuff
    Discount
    Short shifts

    Cons

    Company is struggling, online business is what's keeping it alive. Part-time hours can be (and often) are as little as 8-12 hours/week. Very hyper about clocking in no more than a couple of minutes before and after shifts. Assigned 'on call' hours, which most of the time you're not needed. MUST push credit card which no one wants (seriously). Same for completing surveys. Stock room is not up to code and sometimes hazardous. Mopping floors with hydrogen peroxide based cleaner that bleaches clothing, and cleaning public bathrooms. Can't spend much time with customers - have to follow a 'touch-base' system. Most furniture has some damage. Training was almost entirely by insipid and patronizing video. Some great merchandise but a lot of junk. Most furniture is damaged. Stand-alone stores lack security.

    Advice to Management

    Lessen the work load of managers who are responsible for EVERY aspect of a business: Unloading merchandise, staging it, maintaining a stock room and making repairs in addition to all other retail managerial responsibilities. Emphasize safe stockrooms. What is with the hiring of many people who work 8-12 hours maximum? Don't blame Obamacare. Get rid of junk that cheapens store. Improve store infrastructure for older buildings. Improve security for stand alone-stores. Accept that customers who open store credit cards will do so Macy's, Nordstrom, etc stores but not small specialty stores. Odd message to customers about wanting feedback to improve Pier 1. Bring in new marketing team at corporate headquarters. Improve on all of the above, or close stores.

  7. Met nice people while I worked there. Staff is highly underpaid for the work load expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead in Appleton, WI (US)
    Former Employee - Sales Lead in Appleton, WI (US)

    I worked at Pier 1 Imports full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -Fun co-workers.
    -Unique and new merchandise.
    -Flexible scheduling.

    Cons

    -Employees are WAY underpaid and any 'reviews/raises' given are laughable. (made just over $9.00/hr. as management.) - left to a competitor offering significantly more.
    -Management likes to use hard-workers for their own benefit, constantly taking credit for associates ideas and merchandising skills.
    -Workload too heavy and never enough people scheduled. Normal weekday, usually 1-2 sales associates and one member of management to run entire store.
    -VERY physical! Lots of heavy lifting, climbing ladders, stacking/moving furniture etc.
    -Too much focus on selling Pier 1 Credit Card. Other areas of customer service lost to this. If you are willing to open up an account, staff will spend a ton of time on this person and other customers are forgotten/become less important than getting the signup.
    -Monthly/Seasonal transitions are EXTREMELY strenuous. Certain management was rarely there to help with late nights. Lack of direction and obscure expectations made it impossible to complete them in the time frame.
    -Pay scale for associates and sales leads is embarrassingly low. Considering a lot of their competitors like Williams-Sonoma, Bed Bath and Beyond, Pottery Barn, they should be paying their associates so much more, especially when demanding the higher standards of customer service.
    -Benefits are not that great. Even with a 25% employee discount, most merchandise is still not affordable. Rarely are bonuses earned. No real incentives other than 'bragging rights' with credit signups.

    Advice to Management

    Be more appreciative of lower level employees and all that they strive for. They are the ones busting butt, only for upper management to continually come in and undermine their decisions, and take credit for the outstanding ideas and hard work accomplished. Pay scale is ridiculously low for the people who deserve more, and management makes it next to impossible to move up in the company.

  8. Research each location thoroughly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newmarket, ON (Canada)
    Former Employee - Anonymous Employee in Newmarket, ON (Canada)

    I worked at Pier 1 Imports

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great people.....co-workers & 2 of the 5 managers. Great staff discount.

    Cons

    Physically & mentally exhausting......minimum wage & minimal appreciation for my contributions. Typical retail with 3 managers that didn't manage their staff....they bullied & used intimidation. During my 6 month employment, 2 managers were fired...obviously there were issues.

  9. Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Dallas, TX (US)
    Former Employee - Assistant Store Manager in Dallas, TX (US)

    I worked at Pier 1 Imports full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible schedule. Associates and managers were typically fun to work with

    Cons

    Late nights (seasonal transitions would last until 3-4am). Lots of heavy lifting and moving of furniture.

    Advice to Management

    Associates deserve higher hourly pay

  10. A good experience if management treats you with respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Nice Discount on somewhat useful items.
    -Holiday bonus (Pier 1 Bucks that must be spent at the store).
    -For the most part, friendly customers and coworkers.

    Cons

    -Low pay for a large amount of work.
    -A lot of the times, managers expect certain employees to do a lot more work than others.
    -Customers sometimes feel self-entitled.
    -Management won't discipline employees who constantly call out and are unreliable, but no credit given to good employees either.

    Advice to Management

    Show respect to your employees. Discipline the unreliable employees; don't continue to make excuses for them.

  11. Great company for a part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Flagstaff, AZ (US)
    Former Employee - Sales Leader in Flagstaff, AZ (US)

    I worked at Pier 1 Imports

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun items to sell and great company culture.

    Cons

    low pay and managers have to work holidays (which is expected and obvious, but still wasn't fun)

    Advice to Management

    Keep it up

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