Pier 1 Imports

  www.pier1.com
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Pier 1 Imports Reviews

Updated 19 August 2014
Updated 19 August 2014
554 Reviews

3.2
554 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
297 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid retail experience, but can get quite boring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Mansfield, TX (US)
    Former Employee - Sales Associate in Mansfield, TX (US)

    Pros

    It's an easy job that you don't have to be too present to perform. You get to wear simple black slacks and an apron, and you get to meet all kinds of people. It's a great opportunity to grow your interpersonal skills, and you can earn commission on furniture and special sales.

    Cons

    Can sometimes become mind numbingly boring. The clientele can spend hours looking at one product and you hope for commission on a sale, then they leave. This happens often. Not much room for growth, even if working full time. Low salary, with only okay benefits.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    High School Job, Little Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Really nice items, being helpful to customers

    Cons

    Some weeks you only work 2 days, can't advance to register with opening a credit card

    Recommends
    Neutral Outlook
  3.  

    Promises not kept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Sacramento, CA (US)
    Former Employee - Sales Associate in Sacramento, CA (US)

    Pros

    The pay..made more than min. wage
    Other staff seemed nice, but only scheduled with a half hour over-lap so really didn't know them well enough.

    Cons

    I wasn't told prior to being hired hours are based on how many credit card sign ups you get. Really? Don't give me hours based on customer service. so sad.

    The assistant mgr at the store I worked was way too young and immature to run a store. (The mgr left taking another position at a different company)

    Sales leads/mgmt spend too much time chatting in the back leaving one sales person on the floor. Had to call for help each time it got busy.

    Hired for full time work-was scheduled no more than 10 hrs a week. (That's part, part time)

    Advice to ManagementAdvice

    Hire assistant mgrs with experience and maturity.

    Recommends
    No opinion of CEO
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  5.  

    Good job, if you're still in school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Metairie, LA (US)
    Current Employee - Sales Associate in Metairie, LA (US)

    Pros

    Employee Discount, customers, some products, and the environment.

    Cons

    Not enough hours, that hideous apron, and the pay is way too low for the job description.

    Advice to ManagementAdvice

    Stop hiring so many people and focus on your current employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Manhasset, NY (US)
    Current Employee - Assistant Store Manager in Manhasset, NY (US)

    Pros

    Great working environment. Flexibility and opportunity for growth are apparent at Pier 1. Management values associate feedback.

    Cons

    This is one of the top retail companies and hard work is appreciated by upper management.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    As a seasonal sales associate I had a great time working with Pier One in visual merchandising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  West Bend, WI (US)
    Former Employee - Seasonal Sales Associate in West Bend, WI (US)

    Pros

    My immediate supervisor and her supervisor were really friendly and easy to work with. I learned a lot about home decor and furniture- as this was my first time in a home store- in my time there. I feel I made big advancements in my sales approaches. Coming into work was like coming into a friend's home and I feel like customers felt that way every time as well. Great company values. The compensation was above average and the 25% discount was fantastic!

    Cons

    While pay was great, hours were lacking. It takes quite a while to move up in the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I enjoyed working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Nashua, NH (US)
    Former Employee - Sales Leader in Nashua, NH (US)

    Pros

    Good sales bonuses and fair when asking time off.

    Cons

    Retail hours are not always the best.

    Advice to ManagementAdvice

    To try to be more relate-able to your staff members.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    As a new hire, the work place seems promising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Mesa, AZ (US)
    Current Employee - Sales Associate in Mesa, AZ (US)

    Pros

    The discount isn't bad and the coworkers seem friendly enough. Management seems like they have it together. Time will tell.

    Cons

    Not sure how I feel about pushing that PR1CC onto customers. But it's part of the job so I'll do it without sounding too pushy or desperate.

    Advice to ManagementAdvice

    Look into current employees seeking more work hours. Share the work load.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good experience, nice people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Royal Oak, MI (US)
    Current Employee - Sales Associate in Royal Oak, MI (US)

    Pros

    Great customers, friendly people. Interesting pieces for sale.

    Cons

    Pay isn't great. Stock room is always very dirty, and often very cold.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Tampa, FL (US)
    Current Employee - Assistant Store Manager in Tampa, FL (US)

    Pros

    Great products, great discount, great work enviroment

    Cons

    Long hours especially when the seasons change.

    Advice to ManagementAdvice

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO

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