Pitney Bowes

  www.pb.com
  www.pb.com

Pitney Bowes Reviews

Updated 17 December 2014
Updated 17 December 2014
606 Reviews
2.8
606 Reviews
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Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
130 Ratings

Review Highlights

Pros
  • Work from home is available making good work life balance (in 59 reviews)

  • Company pays well, good benefits, growth opportunities (in 45 reviews)


Cons
  • Upper management didn't seem to listen or cre about all of us front line workes (in 26 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company with great future prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in London, England
    Current Employee - Human Resources in London, England

    I have been working at Pitney Bowes full-time (less than an year)

    Pros

    Positive change
    Many internal transfers & promotions
    (Global) development opportunities
    Great people: Colleagues and senior leaders
    Benefits

    Cons

    No CONs apparent at the moment!

    Advice to ManagementAdvice

    Keep involving your teams!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Corporate and soulless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Harlow, England
    Current Employee - Operations Manager in Harlow, England

    I have been working at Pitney Bowes full-time (more than an year)

    Pros

    large international organisation which should provide plenty of opportunity for career development.

    Cons

    in my experience there was a chasm separating management from the directorate which was impossible to cross. Some instances of bullying were apparent but swept under the carpet.

    Advice to ManagementAdvice

    I don't believe the management would take any notice of advice. They didn't when I was there so why now?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Politics more important than innovation, working software or staff morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Consultant in London, England
    Current Employee - Senior Product Consultant in London, England

    I have been working at Pitney Bowes full-time (more than 5 years)

    Pros

    Working from home and flexible working.

    Cons

    Software is written to fulfill checklists and whether it actually works or can be made to work in the field is irrelevant. This causes point scoring between departments at the expense of client experience of the company.

    Advice to ManagementAdvice

    The experience of clients of the software is paramount as no amount of sales flashness will undo a bad reputation.

    Address interdepartmental bickering and point scoring. Business areas should be working together. This is impacting adversely on staff morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Good people, benefits but management need to focus on business instead of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (more than 5 years)

    Pros

    Great benefits
    Excellent work/life balance
    Great people

    Cons

    Management too busy fighting each other rather than fighting for business
    Bureaucratic

    Advice to ManagementAdvice

    Get yourselves sorted and concentrate on winning business not winning against your own team

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Dodgy sales people trying to rip off their customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Harlow, England
    Former Employee - Senior Account Manager in Harlow, England

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    Free fuel card (although that didn't last and they took it away)
    I met a friend for life there (but most other people will screw you over as soon as you turn your back)

    Cons

    Worst manager I have ever worked for.
    Ridiculously over priced products.
    No career opportunities
    Cut throat management
    Change your area so often you can not build up any good relationships with anyone.

    Advice to ManagementAdvice

    Get rid of the dead wood. Get the execs to go out and live on the front line. They need to go out on a day to day basis not just for one day where a rep takes them to all there happy customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    New CEO renewing leadership and company, but some way still to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time (more than 5 years)

    Pros

    Great Products
    Some great teams/managers
    New top leadership transforming the previous "sack & contract" strategy
    More open and less political culture starting to establish

    Cons

    Still a lot of ingrained attitudes and inflexible processes/systems
    Needs to turn around quickly, before all the good people leave
    Decreasing opportunity outside of the US, centralising leadership there

    Advice to ManagementAdvice

    Shine a light on the mid management, root out the old attitudes and command & control approach

    Positive Outlook
    Approves of CEO
  8.  

    Set in their old ways but attempting to make a change

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    Flexible and great team. Exciting projects in the pipeline

    Cons

    Lack of future direction. Still very much a sales and revenue driven business.

  9.  

    Struggling to find it's identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Pitney Bowes full-time (more than 5 years)

    Pros

    Some great and tallented technical staff in the CDLI function
    Had some great products such as the MapInfo brand

    Cons

    Several acquisitions and merges diluted the skills, knowledge and communication whilst increasing the number of products to hundreds!
    Some enormous egos and professional managers climbing the corporate ladder without adding value.
    Loosing key technical staff regularly.

    Advice to ManagementAdvice

    Perhaps you should have stuck to franking machines....

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Dinosaur of a company stuck 20 years in the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Watford, East of England, England
    Current Employee - Software Engineer in Watford, East of England, England

    I have been working at Pitney Bowes full-time (more than 5 years)

    Pros

    Great range of platform experience, mainly thanks to acquisitions. Benefits are good

    Cons

    - Everyone is a commodity, showing any sort of want to improve things is met with managers disapproval. Politics is more important then technical improvements.
    - Senior management have no idea about technology. They trow around terminology in meetings that they have little to zero understand of in an vain attempt to sound like they know what their doing / feel important
    - Complete misunderstanding of what's needed for the engineers, instead people sit in meeting and complain about irrelevant data rather then concentrating on making good products which sell to customers

    Advice to ManagementAdvice

    Get rid of the chaff, there a huge number of under performing not needed managers in the company. Employ the best and brightest engineers and trust their judgement on technical issues, rather then listening and ignore them. Get rid of products which don't sell and concentrate on software customers want and need

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Cliquey and little job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Information Technology in Harlow, England
    Former Employee - Information Technology in Harlow, England

    I worked at Pitney Bowes full-time

    Pros

    For me, close to home

    Cons

    The company likes to restructure on a particularly regular basis. This leads to a constant fear that your role may be removed. Unfortunately for some (not myself), this was the case.

    The company is extremely cliquey and ONLY people within the clique will succeed, regardless of talent.

    Low pay...qith pay rises of abou 1% to 3% (and this is when the company was doing well)

    Antequated technology in a changing world.

    Advice to ManagementAdvice

    Look beyond the cliquey group.
    Restructuring is self defeating when it's annual!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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