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Pitney Bowes Reviews

Updated 24 April 2015
676 reviews filtered by
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2.9
676 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
155 Ratings

Pros
  • Work from home is available making good work life balance (in 59 reviews)

  • Company pays well, good benefits, growth opportunities (in 45 reviews)

Cons
  • Upper management didn't seem to listen or cre about all of us front line workes (in 26 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. A Large Organization undegoing an enormous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Revenue Recognition Assistant Accountant in Henley on Thames, England
    Current Employee - Revenue Recognition Assistant Accountant in Henley on Thames, England

    I have been working at Pitney Bowes

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company that shows caring for employees .

    Cons

    Too big to understand where it is going

    Advice to Management

    Give value to your emplyees to avoid high rate of rotation.

  2. Great flexibility but career progression somewhat lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hatfield, East of England, England
    Former Employee - Anonymous Employee in Hatfield, East of England, England

    I worked at Pitney Bowes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great international presence. Offers flexible working available (both in terms of hours and remote working). Some attempts made to engage with the workforce.

    Cons

    Salary not competitive. Progression depends to a large extent on who you know and not how well you do your job. A lot of red-tape. Slow to adapt to changes in the market place.

  3. Corporate and soulless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Harlow, England
    Current Employee - Operations Manager in Harlow, England

    I have been working at Pitney Bowes full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    large international organisation which should provide plenty of opportunity for career development.

    Cons

    in my experience there was a chasm separating management from the directorate which was impossible to cross. Some instances of bullying were apparent but swept under the carpet.

    Advice to Management

    I don't believe the management would take any notice of advice. They didn't when I was there so why now?

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Politics more important than innovation, working software or staff morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Consultant in London, England
    Current Employee - Senior Product Consultant in London, England

    I have been working at Pitney Bowes full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working from home and flexible working.

    Cons

    Software is written to fulfill checklists and whether it actually works or can be made to work in the field is irrelevant. This causes point scoring between departments at the expense of client experience of the company.

    Advice to Management

    The experience of clients of the software is paramount as no amount of sales flashness will undo a bad reputation.

    Address interdepartmental bickering and point scoring. Business areas should be working together. This is impacting adversely on staff morale.

  6. Excellent company with great future prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in London, England
    Current Employee - Human Resources in London, England

    I have been working at Pitney Bowes full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Positive change
    Many internal transfers & promotions
    (Global) development opportunities
    Great people: Colleagues and senior leaders
    Benefits

    Cons

    No CONs apparent at the moment!

    Advice to Management

    Keep involving your teams!

  7. Good people, benefits but management need to focus on business instead of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (More than 5 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits
    Excellent work/life balance
    Great people

    Cons

    Management too busy fighting each other rather than fighting for business
    Bureaucratic

    Advice to Management

    Get yourselves sorted and concentrate on winning business not winning against your own team

  8. Dodgy sales people trying to rip off their customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Harlow, England
    Former Employee - Senior Account Manager in Harlow, England

    I worked at Pitney Bowes full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free fuel card (although that didn't last and they took it away)
    I met a friend for life there (but most other people will screw you over as soon as you turn your back)

    Cons

    Worst manager I have ever worked for.
    Ridiculously over priced products.
    No career opportunities
    Cut throat management
    Change your area so often you can not build up any good relationships with anyone.

    Advice to Management

    Get rid of the dead wood. Get the execs to go out and live on the front line. They need to go out on a day to day basis not just for one day where a rep takes them to all there happy customers.

  9. Helpful (2)

    New CEO renewing leadership and company, but some way still to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Great Products
    Some great teams/managers
    New top leadership transforming the previous "sack & contract" strategy
    More open and less political culture starting to establish

    Cons

    Still a lot of ingrained attitudes and inflexible processes/systems
    Needs to turn around quickly, before all the good people leave
    Decreasing opportunity outside of the US, centralising leadership there

    Advice to Management

    Shine a light on the mid management, root out the old attitudes and command & control approach

  10. Set in their old ways but attempting to make a change

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Pros

    Flexible and great team. Exciting projects in the pipeline

    Cons

    Lack of future direction. Still very much a sales and revenue driven business.

  11. Struggling to find it's identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at Pitney Bowes full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some great and tallented technical staff in the CDLI function
    Had some great products such as the MapInfo brand

    Cons

    Several acquisitions and merges diluted the skills, knowledge and communication whilst increasing the number of products to hundreds!
    Some enormous egos and professional managers climbing the corporate ladder without adding value.
    Loosing key technical staff regularly.

    Advice to Management

    Perhaps you should have stuck to franking machines....

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