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Polo Ralph Lauren Reviews

Updated 17 April 2015
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Employee Reviews

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  1. excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lancaster, PA (US)
    Current Employee - Sales Associate in Lancaster, PA (US)

    I have been working at Polo Ralph Lauren part-time (less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I love the management here

    Cons

    There are long hours over holidays

    Advice to Management

    pay your sales associates well so they stay with you

  2. Great HR support and employee engagement efforts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    HR is buttoned up from a talent management and performance management standpoint. Employees have tailored goals and development plans.

    Cons

    The environment can be emotional and dynamic, but it's a good challenge.

    Advice to Management

    Continue to invest in employees at all levels, especially below the senior director level.

  3. Great!

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Wonderful culture among the organization. Offers support to employees for growth within the company. Great place to start off a career dealing with retail and fashion.

    Cons

    Experience gained dependent on location of retail store.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional in Port St Lucie, FL (US)
    Current Employee - Sales Professional in Port St Lucie, FL (US)

    I have been working at Polo Ralph Lauren full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good company discounts, 50% off full price 40% off sale merchandise. They offer a good 401K matching. Good support with clienteling.

    Cons

    Health benefits are expensive with high deductibles. Not a great work/life balance. Not much room for advancement unless willing to re-locate.

  6. Enjoyable experience about floor presentation, sales and interaction with customers.

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Polo Ralph Lauren part-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    -Great discount
    -People know the brand and its a brand you can be proud of
    -Learn a lot about how to communicate with customers

    Cons

    -You don't feel valued by the upper management of the store
    -Tasks would clash with other manager's decisions
    -

    Advice to Management

    General Managers should still invest in their lower level employees and make them feel valued. Worked there for 2 years and the general manager still didn't know my name (or anyone's name for that matter)

  7. Sales Associate

    Former Employee - Anonymous Employee in Sunrise, FL (US)
    Former Employee - Anonymous Employee in Sunrise, FL (US)

    I worked at Polo Ralph Lauren part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Relatively simple work (fold clothes, assist customers with finding sizes, ring at cashier, sell items)

    Employee discount is very generous and you will find yourself buying very nice Ralph Lauren items for next to nothing. You WILL end up very well dressed

    Generally fun people to work with

    Meeting customers from other countries is always interesting

    Management implemented rewards programs for exceptional employees (like giving away gift cards, etc)

    Cons

    No commission despite working in a high volume sales environment

    Usually required to work closing shifts (meaning cleaning a really messy store until midnight and sometimes later)

    Working weekends is required

    Very busy, can get hectic and stressful

    Pay is your basic shopping mall hourly wage--not much at all

    You will occasionally come across a rude or entitled customer

    Advice to Management

    Continue with the rewards for good employees.

  8. Unpleasant from beginning to end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Indianapolis, IN (US)
    Former Employee - District Manager in Indianapolis, IN (US)

    I worked at Polo Ralph Lauren

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Employee discount, good pay, and benefits.

    Cons

    Long hours, short staff, 3rd shift floor sets, upper mgmt does not understand how to treat people.

    Advice to Management

    RL would have better employee retention if they treated the employees better.

  9. It was really great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Polo Ralph Lauren

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It was cool working there, you feel free.
    The coffee is good.

    Cons

    I don't really know any.

    Advice to Management

    Keep it real, go for it

  10. Valuing Employees is Not in Style.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    +looks good on a resume. reputable company with a track record of success. well respected designer.
    +growth opportunities are available
    +company invests in company wide trainings
    +culture: loyalty to the brand and aesthetics is key to success and is often felt
    +change: company does change....to a degree
    +employee discount
    +really amazing talent across departments
    +networking within the company as you move up

    Cons

    -pay and overall benefits is not competitive with the rest of the industry (stores)
    -2 weeks of vacation/3 personal days/health and dental coverage
    -401k vests after 6 years. 50 cent to dollar match up to 6%. additional year end match if company exceeds financial goals.
    -concern for employees experience and concerns is very limited and at times unethical
    -work life balance can be non existent in management
    -store level training is almost non existent
    -limited communication: open communication to a degree. ideas/concerns are welcome if they are in support of the company and/or come from upper management
    -honest feedback and constructive criticism is often dismissed or frowned upon
    -internal politics comes at the expense of growth, open communication and employee experience
    -technology is well behind competition
    -change: reactive vs proactive
    -"drink the Kool-Aid": whether employee can or can't, too much of employee success is depended on drinking the Kool-Aid
    -favoritism over fairness

    Advice to Management

    Company values are fading as seen in turnover from top down. Profit is important but so are values. It does not have to be an "either or". It can be both a profitable and ethical organization.
    Listen to your employees across the spectrum. While not every "expressed concern" or "idea" is valid, there are legitimate concerns and ideas from every level of the organization.

  11. packer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Packer
    Current Employee - Packer

    I have been working at Polo Ralph Lauren part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Easy work environment. Management is extremely honest about workflow.

    Cons

    Unpredictable hours during to seasonal sales online.

Polo Ralph Lauren Photos

main elevator bank
Men's Department

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