Polo Ralph Lauren Reviews

Updated 25 August 2014
Updated 25 August 2014
403 Reviews

3.3
403 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Polo Ralph Lauren Chairman and CEO Ralph Lauren
Ralph Lauren
252 Ratings

Review Highlights

Pros
  • Ralph Lauren has excellent employee benefits and offers a generous employee discount (in 37 reviews)

  • Great brand name, great discounts, generally great co-workes (in 32 reviews)


Cons
  • work/life balance, people who thrive at RL are people who make retail sales their career instead of a job (in 12 reviews)

  • Full time seasonal, as well as part time managerial/supervisor positions are non existent (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Greensboro, NC (US)
    Current Employee - Anonymous Employee in Greensboro, NC (US)

    I have been working at Polo Ralph Lauren full-time

    Pros

    Opportunities are there, if you have the desire and drive to take advantage of them.

    Cons

    Nothing to report at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company, great discounts, cares about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time for more than 3 years

    Pros

    Great brand name, great discounts, generally great co-workes

    Cons

    Politics, not enough time off

    Advice to ManagementAdvice

    Less political game playing and more political maneuvering will allow for processes to move faster; Pay is at sub-industry rates.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Perfect retail job for first-time or beginner sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Aurora, IL (US)
    Former Employee - Sales Associate in Aurora, IL (US)

    I worked at Polo Ralph Lauren full-time for more than 5 years

    Pros

    Working for an internationally recognized brand, opportunities in sales and cash handling as well as basic assistant management, working with a large retail team, very community based.

    Cons

    Terrible hours, outlet mall setting gives way to less desirable consumers, MILLIONS of foreign tourists a year that do not speak ANY english, this is bottom of the totem poll at RL and upward movement takes a considerable amount of time.`

    Advice to ManagementAdvice

    None at this time

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The company has great benefits however you have no time for personal life and they pick and choose who gets the better s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Supervisor  in  Nags Head, NC (US)
    Former Employee - Sales Floor Supervisor in Nags Head, NC (US)

    I worked at Polo Ralph Lauren full-time for more than a year

    Pros

    The benefits are pretty good and would be even better if they added some type of gym membership. Online discount is %50.

    Cons

    Personal growth is limited, I was apart of management and management loved to gossip and separate themselves from the actual associates. I was the only one who really communicated with the associates which is why they loved working with me.

    Advice to ManagementAdvice

    Be constant with the schedule and get to know your associates.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Polo Ralph Lauren part-time for less than a year

    Pros

    Co-workers & Management - the majority of the people I worked with were amazing. I am still close to one of my managers today and I consider her a mentor. If you work hard your managers will notice. This will make your experience better.
    Employee Discount
    Growth - I worked very hard during my time at Macy's and within six months had already received two promotions, which ended me working in the cosmetics department.

    Cons

    The Macy's I worked at forced us to join a Union. Being a part-time employee getting paid a quarter above minimum wage, a Union was something I did not want to pour my money into.
    The customers; management at Macy's has given the customer way too much freedom for too long. Customers now know that if they treat an employee like dirt by complaining about something completely out of the stores control, they will be rewarded with a coupon or "Macy's Money" to help them remain loyal customers. This causes the employees to be treated like dirt on a consistent basis, and it is more prevalent during the holiday seasons.

    Advice to ManagementAdvice

    Be more forceful with customers; the customer is not always right and it is time they were treated that way. Also, increase your starting base salary

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Short but sweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Display Freelancer  in  New York, NY (US)
    Former Employee - Display Freelancer in New York, NY (US)

    I worked at Polo Ralph Lauren as a contractor for less than a year

    Pros

    Worked as a window display fabricator, worked overnights, when the store was closed. Colleagues were good people, compensation was decent. Transport back (cab to brooklyn from UES) was comped, which was appreciated.

    Cons

    Can't say I enjoyed setting up a Native American tent to display the latest RL patterns, but "fashion".

    Advice to ManagementAdvice

    No criticisms, good job.

    Recommends
    No opinion of CEO
  8. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time

    Pros

    Great place. i liked it a lot. great mobility, awesome people. wages were great. great company. polo ralph lauren is the best.

    Cons

    customers were annoying, stuck up, rich people, blegh. it was cool though. still ralph doe. time off was kind of wack, but its all good though.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company, bad choices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Las Vegas, NV (US)
    Current Employee - Assistant Manager in Las Vegas, NV (US)

    I have been working at Polo Ralph Lauren full-time for more than 10 years

    Pros

    Ralph Lauren provides exceptional benefits, plenty of room for growth and an amazing employee experience. You fall in love with the brand and what it stands for, but then it slowly falls apart the higher you move.

    Cons

    Field leadership does not listen to store level management; they truly believe they understand the challenges in stores since they work in one at some point in their career, but they don't. Payroll continues to get lowered and lowered creating unrealistic expectations as it relates to the customers experience. Field leadership has a very skewed view on who should be running their stores, which frequently results in likeable people running their stores, not qualified people.

    Advice to ManagementAdvice

    Stop putting all your eggs in one basket. You consistently have your mind set on candidates prior to truly looking at the other amazing talent right under your noses. There are numerous individuals across the country that are better suited to run your locations or fill your field positions than most of the people your have promoted recently. And protect your talent. You have let too many amazing individuals walk away without so much as lifting a finger to save them, despite there reasons for leaving being genuine issues that need to be addressed. Take the time to talk with some of the people under your DMs and GMs in a truly transparent conversation, you will likely discover that the people you think are amazing, really are not, but people are afraid to speak up.

    Negative Outlook
    Approves of CEO
  10.  

    difficult and hard to move up in the company. needs to hire qualified people. to many clicks. too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer  in  New York, NY (US)
    Current Employee - Designer in New York, NY (US)

    I have been working at Polo Ralph Lauren full-time for more than 5 years

    Pros

    some people are great and some are not. you have to find your balance

    Cons

    hard to advance. leadership is hard. they only hire people from the hamptons or the son/daughter of execs

    Advice to ManagementAdvice

    hire qualified people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Beware of the Digital/eCommerce team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Digital  in  New York, NY (US)
    Former Employee - Digital in New York, NY (US)

    I worked at Polo Ralph Lauren full-time for more than 3 years

    Pros

    Very competitive salaries within the Digital team. Most people are relatively friendly and smart. Looks fantastic on a resume. Inspiring brand heritage. Great 50% discount at RL and CM - with many larger discount opportunities through the year. Early access to all of the sample sales. Easy to fly under the radar, if that’s what you’re looking for. Nice emphasis on volunteering and giving back.

    Cons

    The Digital team is a mess. Well over 150 people have left within the past 18 months. It is far too VP heavy, and none of them can get along amongst themselves, which translates into a hostile and competitive atmosphere - think 60% Cruel Intentions, 40% Mean Girls. Just about everyone within digital is miserable, even those who have started within the past 6 months. New hires start out as nice, optimistic and easy-going, but are transformed into defensive, miserable creatures within a matter of months. Culture throughout RL favors pretty boys. Zero respect for ecommerce and digital throughout the larger RL organization.

    Advice to ManagementAdvice

    Respect your digital business!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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