Polo Ralph Lauren

  www.ralphlauren.com
  www.ralphlauren.com

Polo Ralph Lauren Reviews

Updated 29 October 2014
Updated 29 October 2014
442 Reviews
3.2
442 Reviews
Rating Trends

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Polo Ralph Lauren Chairman and CEO Ralph Lauren
Ralph Lauren
270 Ratings

Review Highlights

Pros
  • Ralph Lauren has excellent employee benefits and offers a generous employee discount (in 42 reviews)

  • Great discount, company has a reputable name to use for future references (in 35 reviews)


Cons
  • Often more concerned about profits than employees work life balance (in 16 reviews)

  • Full time seasonal, as well as part time managerial/supervisor positions are non existent (in 20 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Polo Ralph Lauren part-time (less than an year)

    Pros

    Co-workers & Management - the majority of the people I worked with were amazing. I am still close to one of my managers today and I consider her a mentor. If you work hard your managers will notice. This will make your experience better.
    Employee Discount
    Growth - I worked very hard during my time at Macy's and within six months had already received two promotions, which ended me working in the cosmetics department.

    Cons

    The Macy's I worked at forced us to join a Union. Being a part-time employee getting paid a quarter above minimum wage, a Union was something I did not want to pour my money into.
    The customers; management at Macy's has given the customer way too much freedom for too long. Customers now know that if they treat an employee like dirt by complaining about something completely out of the stores control, they will be rewarded with a coupon or "Macy's Money" to help them remain loyal customers. This causes the employees to be treated like dirt on a consistent basis, and it is more prevalent during the holiday seasons.

    Advice to ManagementAdvice

    Be more forceful with customers; the customer is not always right and it is time they were treated that way. Also, increase your starting base salary

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Short but sweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Display Freelancer in New York, NY (US)
    Former Employee - Display Freelancer in New York, NY (US)

    I worked at Polo Ralph Lauren as a contractor (less than an year)

    Pros

    Worked as a window display fabricator, worked overnights, when the store was closed. Colleagues were good people, compensation was decent. Transport back (cab to brooklyn from UES) was comped, which was appreciated.

    Cons

    Can't say I enjoyed setting up a Native American tent to display the latest RL patterns, but "fashion".

    Advice to ManagementAdvice

    No criticisms, good job.

    Recommends
    No opinion of CEO
  3. 1 person found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time

    Pros

    Great place. i liked it a lot. great mobility, awesome people. wages were great. great company. polo ralph lauren is the best.

    Cons

    customers were annoying, stuck up, rich people, blegh. it was cool though. still ralph doe. time off was kind of wack, but its all good though.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company, bad choices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Las Vegas, NV (US)
    Current Employee - Assistant Manager in Las Vegas, NV (US)

    I have been working at Polo Ralph Lauren full-time (more than 10 years)

    Pros

    Ralph Lauren provides exceptional benefits, plenty of room for growth and an amazing employee experience. You fall in love with the brand and what it stands for, but then it slowly falls apart the higher you move.

    Cons

    Field leadership does not listen to store level management; they truly believe they understand the challenges in stores since they work in one at some point in their career, but they don't. Payroll continues to get lowered and lowered creating unrealistic expectations as it relates to the customers experience. Field leadership has a very skewed view on who should be running their stores, which frequently results in likeable people running their stores, not qualified people.

    Advice to ManagementAdvice

    Stop putting all your eggs in one basket. You consistently have your mind set on candidates prior to truly looking at the other amazing talent right under your noses. There are numerous individuals across the country that are better suited to run your locations or fill your field positions than most of the people your have promoted recently. And protect your talent. You have let too many amazing individuals walk away without so much as lifting a finger to save them, despite there reasons for leaving being genuine issues that need to be addressed. Take the time to talk with some of the people under your DMs and GMs in a truly transparent conversation, you will likely discover that the people you think are amazing, really are not, but people are afraid to speak up.

    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    difficult and hard to move up in the company. needs to hire qualified people. to many clicks. too political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in New York, NY (US)
    Current Employee - Designer in New York, NY (US)

    I have been working at Polo Ralph Lauren full-time (more than 5 years)

    Pros

    some people are great and some are not. you have to find your balance

    Cons

    hard to advance. leadership is hard. they only hire people from the hamptons or the son/daughter of execs

    Advice to ManagementAdvice

    hire qualified people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good brand, terrible management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Allen, TX (US)
    Former Employee - Sales Associate in Allen, TX (US)

    I worked at Polo Ralph Lauren part-time (less than an year)

    Pros

    As an employee you get 50% off their items. You can purchase up to 4 items a month (50% off). If you want to buy more items, you get 30% all the additional ones. Good brand in terms of being a customer, terrible for being a sales associate.

    Cons

    Terrible management. Was offered a certain hourly pay which I accepted, came to find out that I got less than that (hourly rate). I requested to change it after 3 weeks of being employed and still saw no difference in my hourly rate. I quit 2 months after that seeing NO CHANGE in my rate. One of my managers (out of 3) was somewhat racist and covered it very well. Other managers were nice and had manners. I quit working for them for many other reasons including keeping employees after close past scheduled hours to make the store look ready for the next day. No matter how messy the store is, it has to look perfect for the next day which means you may stay 2+ hours after your shift has ended still working to clean the store up. So if your shift is scheduled till 11, you may end up being there past midnight. I simply can't do that. I have requested my final check after quitting and its been 8 weeks since then, still have NOT received check. I am going to call payroll services tomorrow.

    Advice to ManagementAdvice

    Not too much advice to give here, treat your employees well and they will work better. There's a huge gap in between managers and sales associates in terms of work class. That doesn't mean you treat your staff poorly. When you tell an employee during hire a certain hourly rate, I expect to get that rate instead of a REDUCED HOURLY RATE. I called out management for being so bad, coincidentally, a new general manager was on board the next following day. This means that I'm simply not making stories up. Even after such a terrible experience, the new general manager did a very poor job with cooperating with a former employee regarding a final paycheck. Its almost as if they treat you like you've been dispensed into a trash bin. Management was a huge issue during my time working there. I've worked at lower-end companies and this is by far the worst experience I've had working for a company. I own a company and manage it myself so I have a good idea when management is doing a good job or not.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Terrible Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in Atlanta, GA (US)
    Former Employee - Sales Professional in Atlanta, GA (US)

    I worked at Polo Ralph Lauren full-time (less than an year)

    Pros

    Great Employee Discount and Wardrobe Allowance

    Cons

    Low pay + benefits, Low moral between management and associates, Little to no room for promotion.

    Advice to ManagementAdvice

    Management Training desperately needed.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Polo Ralph Lauren full-time (more than 3 years)

    Pros

    people are impressed when you say you work here

    Cons

    actually working here. treatment. work/life balance

    Doesn't Recommend
    No opinion of CEO
  10.  

    Going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Polo Ralph Lauren part-time (more than 3 years)

    Pros

    Friendly management, great incentives that follow down from higher up corporate, easy job, value customer service, allow for leadership from sales associates

    Cons

    We don't train anymore, so nobody knows how to fold. Since we value customer service so much our brand presentation has been suffering.. aka the store looks like a disaster. Gossip between managers/employees is obnoxious

    Advice to ManagementAdvice

    Don't gossip with/about your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Great learning experience but very uptight management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Intern in New York, NY (US)
    Former Employee - Corporate Intern in New York, NY (US)

    I worked at Polo Ralph Lauren as an intern (less than an year)

    Pros

    The training program was great and they did a lot to help the interns. A very corporate environment in the fashion world

    Cons

    Very high strung and stressful position during sales times. Little room to move if you did not enjoy your department

    Recommends
    Neutral Outlook
    Approves of CEO

Polo Ralph Lauren Photos

main elevator bank
Men's Department

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