Quality Inn & Suites

  www.qualityinn.com
  www.qualityinn.com

Quality Inn & Suites Reviews

Updated 30 October 2014
Updated 30 October 2014
37 Reviews
3.2
37 Reviews
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Employee Reviews

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  1.  

    Not enough money for the amount of work.

    Former Employee - Front Desk Clerk in Carlisle, PA (US)
    Former Employee - Front Desk Clerk in Carlisle, PA (US)

    I worked at Quality Inn & Suites full-time (less than an year)

    Pros

    Easy pace job, and commission for sales.

    Cons

    Too much to do for not as much pay.

  2.  

    Customer service environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in San Diego, CA (US)
    Former Employee - Front Desk in San Diego, CA (US)

    I worked at Quality Inn & Suites (more than an year)

    Pros

    This company is a very fast paced customer service industry and is very nice to work for. Great employer.

    Cons

    I really did not have any cons for this company, the reason I no longer work with them is due to a closer location to my home.

    Advice to ManagementAdvice

    Great

  3.  

    Real easy job, management could have better training techniques.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Quality Inn & Suites

    Pros

    - Simple job; it allowed me to earn spending money while I was in school and I could bring in homework to complete there
    - Computer system was real easy to learn and was very efficient
    - Very laid back

    Cons

    - Management could have done a better job with training. My manager was a nice guy, but sometimes got on to me for things that I felt were never explained to me in the first place.
    - Management could have given more authority to the front desk agents. I was told many times to tell customers "Call the Manager in the morning" - leaving me to feel unsatisfied in dealing with the customer.

    Advice to ManagementAdvice

    Work on leadership & training

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  5.  

    I love the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Manager in Hermitage, PA (US)
    Current Employee - Front Desk Manager in Hermitage, PA (US)

    I have been working at Quality Inn & Suites full-time (more than an year)

    Pros

    Honestly this box isn't big enough for all that. But our staff isn't jus back of the house front of the house we are a team and act as such every day. We honestly work for good people who appreciate the work you do.

    Cons

    Monies. They don't pay enough;(

    Advice to ManagementAdvice

    I am management. I suggested getting paid more to myself but then I had to send the message to the gm who in turn sent it to the big bosses smh

    Recommends
    Positive Outlook
  6.  

    front desk agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Whiteville, NC (US)
    Current Employee - Front Desk Agent in Whiteville, NC (US)

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    small town , feels homey. pretty nice staff.

    Cons

    small hotel, no elevator. feels like theyres no room to grow career wise.

    Recommends
    Neutral Outlook
  7.  

    My experience is front desk/ auditor- administrative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Mobile, AL (US)
    Current Employee - Night Auditor in Mobile, AL (US)

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    the job allow me to interact with public. I get a chance to sale different rm. packages. I also work unsupervised as an auditor completing duties etc.

    Cons

    no benefits and low salary

    Advice to ManagementAdvice

    HAVE YOUR GENERAL MANAGER TO TRAIN WITH AUDITOR AND COVER AUDIT FROM TOP TO BOTTOM INSTEAD OF GETTING TRAINED FOR 2 DAYS.

    Recommends
    Positive Outlook
  8.  

    Laid back but low paying experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Bedford, PA (US)
    Current Employee - Night Auditor in Bedford, PA (US)

    I have been working at Quality Inn & Suites full-time (more than an year)

    Pros

    Easing going, the troubles you encounter don't compare to other jobs within this pay bracket. Mostly sitting, standing, and little lifting required. Doing the nightly audit is a breeze.

    Cons

    I can't make a living off this pay, only 8 dollars an hour with no overtime can't pay even the most basic living requirements.

    Advice to ManagementAdvice

    Consider pay raises for your employees can't live under these rates.

    Recommends
    Positive Outlook
  9.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Clerk in Ledgewood, NJ (US)
    Former Employee - Front Desk Clerk in Ledgewood, NJ (US)

    I worked at Quality Inn & Suites part-time (more than an year)

    Pros

    Very accommodating as far as scheduling.

    Cons

    Do not follow up with promises made, not very friendly to customers

    Advice to ManagementAdvice

    Need to treat customers better as a whole

    Recommends
  10.  

    I work there for a month as an intern I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Quality Inn & Suites full-time (less than an year)

    Pros

    I don't lie I am never late to work you can always trust me to get something done.

    Cons

    I am still healing from a fractured femur and I hate it when someone is doing something there not supposed to be doing

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  11.  

    overall descent job

    Current Employee - Housekeeper in Austin, TX (US)
    Current Employee - Housekeeper in Austin, TX (US)

    I have been working at Quality Inn & Suites full-time (less than an year)

    Pros

    very flexible work schedule, understanding managers, nice co-workers

    Cons

    low pay, outside job, old hotel

    Advice to ManagementAdvice

    raise the pay

    Doesn't Recommend

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