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Questrade Reviews

Updated 17 April 2015
62 reviews filtered by
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4.1
62 Reviews
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Recommend to a friend
Approve of CEO
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Edward Kholodenko
50 Ratings

62 Employee Reviews

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  1. Client Services Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Questrade full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    colleague are awesome; it is a great start-up job; you would know more knowledge about trading in equity market.

    Cons

    complaints from clients every single day; a lot of pressure from management team; heavy work load; not many opportunities to improve

    Advice to Management

    should be more chill; provide job shadows for employees

  2. Overall great fast paced to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Questrade

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People working here
    Flexible and accommodating

    Cons

    Resource limitations, Recognition, Motivation
    Incentives
    Benefits
    Listening
    Reviews
    Expectations unclear

    Questrade Response

    Apr 08, 2015Talent Acquisition Specialist

    Thanks very much for your feedback and we’re so happy to hear you’re enjoying your experience. We’re first to admit that we’re far from perfect, so we appreciate your constructive feedback all the ... More

  3. Helpful (1)

    being infrastructure professional!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Professional in Toronto, ON (Canada)
    Former Employee - IT Professional in Toronto, ON (Canada)

    I worked at Questrade

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Projects are interesting and there are always new ones available. I was able to learn many essential skills with software tools I will use throughout my career. The people were the best part of this company with many of the always happy and encouraging

    Cons

    hard to make it with the managers in department

    Advice to Management

    Watch out the department head

    Questrade Response

    Apr 08, 2015Talent Acquisition Specialist

    Thank you for taking the time to provide your feedback. We take these issues very seriously and we want to improve the situation. We assure you that your feedback has been heard and directed to the ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Your experience is what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Questrade

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Phenomenal opportunity to gain client experience within the financial services industry. If you show you have a strong work ethic, initiative, and persistence you have the ability to go far. The company environment is more relaxed that its counterparts in the industry such as the major banks. Work-life balance is great and flexible work arrangements when needed. Fantastic support for further educational learning (CSI courses).

    Commend management for being supportive of their employees. Overall most are very open-minded and will do what they can to help you succeed. Provide great feedback.

    Cons

    Better communication amongst different departments and accountability for errors.
    Work load can ramp up during busy season, bit stressful at times but manageable.
    Better benefits such as pensions, RRSP matching, and more health insurance can't hurt.

    Questrade Response

    Apr 08, 2015Talent Acquisition Specialist

    Thank you very much for taking the time to write this detailed and constructive review! We’re definitely proud of our open and warm environment, and also like to think we have a leg up on the big ... More

  6. Helpful (1)

    good experience

    • Senior Management
    Current Employee - New Accounts Specialist in Toronto, ON (Canada)
    Current Employee - New Accounts Specialist in Toronto, ON (Canada)

    I have been working at Questrade full-time (Less than a year)

    Pros

    Excellent learning opportunity, understanding of the capital markets and financial products

    Cons

    Nothing I can think of as of now

    Questrade Response

    Apr 08, 2015Talent Acquisition Specialist

    Thanks for your feedback! We’re so happy to hear that your Questrade experience has been positive and filled with plenty of learning opportunities. We hope you’ve also been able to attend some of our ... More

  7. Helpful (1)

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)
    Current Employee - Senior Software Engineer in Toronto, ON (Canada)

    I have been working at Questrade full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    awesome people, great company vision

    Cons

    lack of documentation on business requirements

  8. Helpful (9)

    Client Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Questrade

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good co-worker. Good location. Useful training sessions but thats only when you first join.

    Cons

    ABSOLUTELY AWFUL. STAY AWAY!!!!!!!!! management forces you to write good stuff on glassdoor. Call-center environment with NO leg room to stretch. HIGH-turn over rate because people are under-appreciated.
    low pay. They will just make you to sell accounts. Performance is only based on how you can "upsell" and "cross-sell" accounts when that's not actually your responsibility. SALES environment. Poorly managed. Have to deal with FRUSTRATED clients all the time due to poor management.

    Questrade Response

    Apr 08, 2015Talent Acquisition Specialist

    Thank you for taking the time to write this review, and we’re very sorry to hear that we weren’t able to meet your expectations as an employer. We always encourage employees to provide us with ... More

  9. Helpful (1)

    Client Services Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Specialist in Toronto, ON (Canada)
    Former Employee - Client Services Specialist in Toronto, ON (Canada)

    I worked at Questrade full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good co-workers and work culture

    Cons

    Underpaid compared to similar work at another company.

  10. Helpful (5)

    A place to start, but terrible work environment. Most of the posts on this site are fabricated fyi.

    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Questrade full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -start working in finance
    -coworkers are awesome

    Cons

    -the work environment encourages and promotes people who care about themselves first
    -becoming more of a sales environment
    -terrible vacation time. management however fails to notice as they are themselves on vacation.
    -you really can just become a pawn who reports in, sells, then leaves. it sucks.

    Advice to Management

    care about your employees. like actually care, don't hide behind your work doesnt need to suck logo. turnover is an issue and you need to find ways to fix it.

  11. Helpful (1)

    Risk & Credit Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Risk & Credit in Toronto, ON (Canada)
    Former Employee - Supervisor, Risk & Credit in Toronto, ON (Canada)

    I worked at Questrade full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exposure to all business arms of firm. Constant growth opportunities. Great management.

    Cons

    A smaller firm therefore working with limited resources can be a challenge at times

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