R.R. Donnelley

www.rrdonnelley.com

R.R. Donnelley Reviews

Updated 28 January 2015
Updated 28 January 2015
521 Reviews
2.6
521 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
244 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 15 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 16 reviews)


Cons
  • low pay, poor application of IT technology, no 401K match last several years (in 25 reviews)

  • The work-life balance was good as I worked for an agent of the corporate structure-Donnelley Logistics (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor IT systems and under resourced headcount made the work experience not so enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at R.R. Donnelley as a contractor (less than a year)

    Pros

    The people were nice and I had a very positive understanding boss. Some interesting projects took place during my time here.

    Cons

    Poor IT systems and some convoluted workflow practices. The industry is in an older sector so not inspiring like newer industry sectors where I previously worked. The company runs on tight margins and is understaffed in certain departments leading to long work hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Uninspiring and boring company with an ancient culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in London, England
    Former Employee - Sales Representative in London, England

    I worked at R.R. Donnelley full-time (more than 5 years)

    Pros

    Nice easy job with very little pressure from management.

    Cons

    No sense of urgency. Lack of career development opportunities. Low pay. Bad management. Old industry culture not very inspiring.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Well designed, supportive resources, challenging enterprise and always learning new things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Leicester, England
    Former Employee - Customer Service Representative in Leicester, England

    I worked at R.R. Donnelley full-time (more than a year)

    Pros

    transparent fair system, with magnificent prospects. a wonderful team with lots to learn. all in all a positive good and open platform for comradery and bravado

    Cons

    this is the fairest of them all. people suck up and sink low. for power they will never attain.there is never a guarantee that your job is safe there. unless youre made permanent. then its harder to sack you.

    Advice to ManagementAdvice

    have a happy time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    it was a very good place to work for around 3 years but due to lack of resources following this it went down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Tewkesbury, England
    Former Employee - Project Manager in Tewkesbury, England

    I worked at R.R. Donnelley full-time (more than 5 years)

    Pros

    Wide variety of Clients and Accounts
    A lot of great and dedicated staff who it was a pleasure to work with
    Flexibility around working hours
    Good line Mgmt who gave you responsbility

    Cons

    Account Managers (Most but not all) are weak at negotiating with Clients resulting in projects been done cheaply and without resource commitments from the Client.
    Poor choices in Leadership roles in last few years have impacted the business

    Advice to ManagementAdvice

    Invest in staff and do not put undue pressure on staff due to committing to works which the business cant resource.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Do not recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bindery Machine Operator in West Lancaster, PA (US)
    Current Employee - Bindery Machine Operator in West Lancaster, PA (US)

    I have been working at R.R. Donnelley

    Pros

    Nothing honestly there is no insensitive to working here.

    Cons

    benefits are horrible
    employees morale is at an all time low
    management does not care about its employees
    manufacturing for your lucky to have one weekend a month off
    closing half the plant and letting people go but keeping all management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DGT in Elgin, IL (US)
    Former Employee - DGT in Elgin, IL (US)

    I worked at R.R. Donnelley

    Pros

    Depressing company to work for. Their basic HR strategy is making their employees feel worthless. Less and less benefits each year. We've been given 1% pay-raise across the board the last few years. Managers are clueless; basically foremen. Worst employee morale I've ever encountered, half the people should be on suicide watch.

    Cons

    Working here will make you appreciate all those other jobs you thought were depressing and dehumanizing.

    Advice to ManagementAdvice

    Have a little soul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Best job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Press Opertor in Visalia, CA (US)
    Former Employee - Press Opertor in Visalia, CA (US)

    I worked at R.R. Donnelley full-time (more than 10 years)

    Pros

    The people are great, miss them all.

    Cons

    If you can't say anything good don't say anything at all.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I've been in the mailing industry for 20+ years and have grown with a lot of the changes in the postal industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator Or On Floor Lead in Pensacola, FL (US)
    Former Employee - Machine Operator Or On Floor Lead in Pensacola, FL (US)

    I worked at R.R. Donnelley

    Pros

    Done many positions from material handling to production manager (8 yrs) in the industry. Held a chair on postal committee for 3 year period and stayed up with a lot of postal codes in processing mail correctly as well as QC of proper paperwork to post office for best possible customer savings in postage. Done a lot of tech work on mailroom machinery through the years as well as a very good repore with postal employees in getting mail properly processed and distributed on time as deemed by the customer with minimal to no problems over the span of my career in the field.

    Cons

    Pay attention to possible problems within the structure of the company and point them out causing lots of animosity towards myself as well as let companies know of better fits and processes to help company growth instead of years service to company from individual. Do work well with individuals but not there to babysit

    Advice to ManagementAdvice

    What advice can one give before seeing processses, machine capabilities and team structure within the company

    Recommends
    Positive Outlook
  10.  

    Houston Warehouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Houston, TX (US)
    Former Employee - Warehouse Associate in Houston, TX (US)

    I worked at R.R. Donnelley full-time (more than a year)

    Pros

    There were Plenty of hours, the company valued its employees, and had a clean work environment. The leadership skills from head of operations to quality control was outstanding.

    Cons

    During the busy season there were way to many hours. For those with families this made it difficult to spend time with them. Without overtime the salary paid wasn't worth working there.

    Advice to ManagementAdvice

    multiple shifts!

    Recommends
    Neutral Outlook
  11.  

    Legacy CGX integrated to R.R. Donnelley

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leadership Development Program
    Current Employee - Leadership Development Program

    I have been working at R.R. Donnelley

    Pros

    A lot of Great people to work with. Good benefits. helpful resources available

    Cons

    Leadership and Corporate transparency between legacy CGX and RRD integration are struggling. Out dated software, Negative culture and company morale is rising.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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