R.R. Donnelley

  www.rrdonnelley.com
  www.rrdonnelley.com
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R.R. Donnelley Reviews

Updated 11 September 2014
Updated 11 September 2014
437 Reviews
2.7
437 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
212 Ratings

Review Highlights

Pros
  • Work/life balance is very flexible and the office is very casual (in 11 reviews)

  • needed a job the opportunity presented itself easy enough to learn good people that I (in 14 reviews)


Cons
  • frequent rotational shifts disturbs our work life balance (in 14 reviews)

  • Unless you are "buddy buddy" with upper management you will not advance (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Poor IT systems and under resourced headcount made the work experience not so enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at R.R. Donnelley as a contractor for less than a year

    Pros

    The people were nice and I had a very positive understanding boss. Some interesting projects took place during my time here.

    Cons

    Poor IT systems and some convoluted workflow practices. The industry is in an older sector so not inspiring like newer industry sectors where I previously worked. The company runs on tight margins and is understaffed in certain departments leading to long work hours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Uninspiring and boring company with an ancient culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  London, England
    Former Employee - Sales Representative in London, England

    I worked at R.R. Donnelley full-time for more than 5 years

    Pros

    Nice easy job with very little pressure from management.

    Cons

    No sense of urgency. Lack of career development opportunities. Low pay. Bad management. Old industry culture not very inspiring.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Well designed, supportive resources, challenging enterprise and always learning new things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Leicester, England
    Former Employee - Customer Service Representative in Leicester, England

    I worked at R.R. Donnelley full-time for more than a year

    Pros

    transparent fair system, with magnificent prospects. a wonderful team with lots to learn. all in all a positive good and open platform for comradery and bravado

    Cons

    this is the fairest of them all. people suck up and sink low. for power they will never attain.there is never a guarantee that your job is safe there. unless youre made permanent. then its harder to sack you.

    Advice to ManagementAdvice

    have a happy time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    it was a very good place to work for around 3 years but due to lack of resources following this it went down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Tewkesbury, England
    Former Employee - Project Manager in Tewkesbury, England

    I worked at R.R. Donnelley full-time for more than 5 years

    Pros

    Wide variety of Clients and Accounts
    A lot of great and dedicated staff who it was a pleasure to work with
    Flexibility around working hours
    Good line Mgmt who gave you responsbility

    Cons

    Account Managers (Most but not all) are weak at negotiating with Clients resulting in projects been done cheaply and without resource commitments from the Client.
    Poor choices in Leadership roles in last few years have impacted the business

    Advice to ManagementAdvice

    Invest in staff and do not put undue pressure on staff due to committing to works which the business cant resource.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great experience but the time for RRD has gone by

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at R.R. Donnelley full-time for more than 10 years

    Pros

    Training was great- Great learning experience.

    Cons

    No loyalty to employees. Senior management out of touch of employees needs. Forms industry is on the decline

    Advice to ManagementAdvice

    Stop instilling fear in Front line employees and management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    What's a raise?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Atlanta, GA (US)
    Current Employee - Customer Service Representative in Atlanta, GA (US)

    I have been working at R.R. Donnelley full-time for more than 5 years

    Pros

    RRD is a good place to work. The position is challenging, yet fun, and the people that I work with are understanding and flexible.

    Cons

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Advice to ManagementAdvice

    While the company seems to have all kinds of cash to buy up any competition we have, they can't seem to financially reward their employees for a job well done. Sure, we get a BS email quarterly from the CEO, who tells us how grateful he is for us, it doesn't help at all with the rising costs of living, and it's getting very disheartening.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Nice people, but Little or no culture or employee investment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at R.R. Donnelley full-time for more than a year

    Pros

    Very stable business. It has basic benefits. Calm atmosphere. Most of the people are nice as well.

    Cons

    High work and stress environment. They don't have the budget to hire more people. Poor or no training across the board. Little or no advancement. Since print is dying, the business has had to move to less profitable business models. No culture. Many parts of the business are not directly managed due to lack of man power.

    Advice to ManagementAdvice

    Invest in a training program and infrastructure development especially with new facilities. Hire more people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Experience working in RRD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Quality Controller  in  Chennai (India)
    Current Employee - Senior Quality Controller in Chennai (India)

    I have been working at R.R. Donnelley full-time for more than 3 years

    Pros

    Good work balancing
    Strong values and policies

    Cons

    Low allowance pay for US and UK shifts

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It started off well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Composition
    Former Employee - Composition

    I worked at R.R. Donnelley full-time for more than 10 years

    Pros

    It is a relatively stable company that used to be a great place to work

    Cons

    Limited advancement, long hours expected, and they started being less and less generous as time went on. Also secretive, didn't like to tell employees whenthere were layoffs around the world...would try to call a site.one day and it.would.have been shut down with no explanation. Very annoying.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great work culture and good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Chennai (India)
    Current Employee - Operations Manager in Chennai (India)

    I have been working at R.R. Donnelley full-time for more than 5 years

    Pros

    Work life balance, diversified business

    Cons

    slow growth, unrelated businesses in Asia

    Advice to ManagementAdvice

    need better focus on long term strategy and vision

    Recommends
    Positive Outlook
    Approves of CEO

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