REI

  www.rei.com
  www.rei.com

REI Reviews

Updated 17 November 2014
Updated 17 November 2014
522 Reviews
3.7
522 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
103 Ratings

Review Highlights

Pros
  • Had forgot what work-life balance was like until I came here (in 58 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 49 reviews)


Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 41 reviews)

  • Hours are intentionally shy of full time for 80% of staff; maybe to cut costs for employee benefits (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great job once you're full time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead
    Current Employee - Sales Lead

    I have been working at REI full-time (more than an year)

    Pros

    Great customers and coworkers, relaxed environment. Great benifits package once it kicks in and amazing discounts on merchandise. Easy to transfer locations and relocate. 8 hour paid day off every 6 months is a nice perk.

    Cons

    Retail within a large company always has its challenges. Loss prevention, low hours for part time employees, limited space for stock, unclear visual standards. Overall REI does a great job at managing these issues, but there is always room for improvment. Managment team varies by store and can be hit or miss.

    Advice to ManagementAdvice

    Consider consolidating your staff to increase retention. Lose the employees who are just there for a discount and retain those who want to truly invest in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Atlanta, GA (US)
    Former Employee - Store Manager in Atlanta, GA (US)

    I worked at REI full-time (more than 10 years)

    Pros

    Great structure, competitive wages, appropriate work/life balance for retail. Solid employee environment. Great benefits.

    Cons

    None. For retail, by far the best organization in which to work.

    Advice to ManagementAdvice

    Continue to grow from within and identify talent

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Best work atmosphere I've been apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Englewood, CO (US)
    Current Employee - Sales Associate in Englewood, CO (US)

    I have been working at REI part-time (less than an year)

    Pros

    Friendly, passionate and integrity filled employees.

    Cons

    Finding more hours. Lots of employees and skilled co-workers.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Approves of CEO
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  5.  

    Good work Environment but Chaotic Scheduling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Seattle, WA (US)
    Current Employee - Sales Specialist in Seattle, WA (US)

    I have been working at REI part-time (more than 5 years)

    Pros

    The people you work with are the greatest part of the job if you like working with people who love the outdoors, everyone enjoys being outdoors and that passion shows in their day to day lives. Schedules are flexible to a reasonable degree if you don't mind losing hours. The healthcare benefits you get are excellent if you can keep them.

    Cons

    The pay is average for retail but hours are hard to come by at the sales level. You don't have guaranteed hours so if business is bad then you'll find that you're are not working much for a month which means many people often end up working a 2nd job.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    REI is the best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Albuquerque, NM (US)
    Current Employee - Sales Specialist in Albuquerque, NM (US)

    I have been working at REI part-time (less than an year)

    Pros

    Absolutely the best retail job out there. They company has great values! They supports community by giving grants or sponsoring outreach programs. They also are supportive of operating green and conserving the environment! They give you a great discount on all store merchandise as well as comprehensive benefits. They have ample opportunity to advance and a great work environment. The customers are extremely nice to work with because they want your advice! The company takes great care of employees and ensures that everyone has a great work/life balance.

    Cons

    I have no problems at this moment with the current state of affairs at this place of employment. They seem to have their ducks in a row.

    Advice to ManagementAdvice

    My management team has been extremely helpful, open, and have provided good advice and feedback. They are nailing it!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist, Customer Service Representative in Greensboro, NC (US)
    Former Employee - Sales Specialist, Customer Service Representative in Greensboro, NC (US)

    I worked at REI part-time (more than 5 years)

    Pros

    Terrific life-work balance, great people to work with and awesome customers! I worked there for so many years because it was a terrific place to work!

    Cons

    It was sometimes very hard to get hours depending on the time of year. But that can be expected sometimes from a prt-time retail position.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    lovely place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Specialist in Arcadia, CA (US)
    Current Employee - Retail Sales Specialist in Arcadia, CA (US)

    I have been working at REI part-time (more than 5 years)

    Pros

    hourly pay is not bad, but when you add in the part time benefits, it is great....awesome second job.

    Cons

    difficult to get a lot of hours.....would be hard to live off of the hours you would get here. Full time positions are few and far between.

    Advice to ManagementAdvice

    better listening skills....be honest and straight forward in working with your staff

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    fun and cool

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Bloomington, MN (US)
    Current Employee - Cashier in Bloomington, MN (US)

    I have been working at REI part-time (more than an year)

    Pros

    Meet new people
    great pay
    great dicounts

    Cons

    time goes slow
    gets boring at times

    Advice to ManagementAdvice

    make it more fun

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great balance, managers a bit pushy

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Sales Associate in Austin, TX (US)
    Former Employee - Sales Associate in Austin, TX (US)

    I worked at REI part-time (more than an year)

    Pros

    The scheduling is very flexible, and they are understanding if you need to take off time as long as they know in advance. Employees are very knowledgeable and a great resource.

    Cons

    Mangers tend to push metrics substantially more than they probably need to. Membership sales are constantly harped on.

    Advice to ManagementAdvice

    Listen more to employees. Many of their ideas to boost membership sales and overall store functionality are actually quite good.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Worked with REI for over 6 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist - Soft Goods, Customer Service Representative in Greensboro, NC (US)
    Former Employee - Sales Specialist - Soft Goods, Customer Service Representative in Greensboro, NC (US)

    I worked at REI part-time (more than 5 years)

    Pros

    I worked as a customer service representative and sales specialist for many years and loved every minute of it. REI stays true to their company values and treats their employees with respect as well as great benefits!

    Cons

    Of course it was a part-time job and one of the hardest parts was getting enough hours to sustain a solid income.

    Recommends
    Positive Outlook
    Approves of CEO

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