REI

  www.rei.com
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REI Reviews

Updated 16 August 2014
Updated 16 August 2014
503 Reviews

3.5
503 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
REI President and CEO Jerry Stritzke
Jerry Stritzke
72 Ratings

Review Highlights

Pros
  • Possibility for work life balance, support and advancement in other divisions (in 52 reviews)

  • If you're looking for a part time job that pays well this is a great place to start (in 44 reviews)


Cons
  • The pressure of having to sell memberships when most people are already members was too much for me (in 38 reviews)

  • I regret ever getting involved with REI as a full-time gig (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    REI Part time Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  Oakbrook Terrace, IL (US)
    Former Employee - Retail Sales Associate in Oakbrook Terrace, IL (US)

    Pros

    Good part time job, lots of information to learn experience to be gained, excellent customer service and customer relation, awesome environment

    Cons

    better compensation and discounts, promote more outdoor school, better training for beginners

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fantastic Mind Opener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stocker  in  Paradise Valley, AZ (US)
    Current Employee - Stocker in Paradise Valley, AZ (US)

    Pros

    Opens you to so many opportunities in the outdoor industry.

    Cons

    Management is hit or miss

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  San Antonio, TX (US)
    Current Employee - Sales Specialist in San Antonio, TX (US)

    Pros

    Great company if you love people and the outdoors.

    Cons

    Hours are long and may seem demanding if you d not like their products.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    REI offers great benefits, and time off as soon as you are hired. The company is all about improving professionally and personally. Wonderful company to work for.

    Cons

    Hours within a retail store are always going to be difficult to get, especially during slow times of the year. but if you can with REI as a part time job it is excellent. Product quality is going down hill fast. Price are rising even though they are finding cheaper ways to make their products.

    Advice to ManagementAdvice

    Management, more praise to your staff that are doing their job. It may not be exactly what you think they should be doing at that exact moment. But give praise for what they are doing in that moment, and then redirect them to what might be more in that particular time. As a manager help out when clothing is getting backed up and there is one employee in that department. Or step in footwear when customers are waiting around for a shoe to try on. Breaks need to be a team effort. Managers feel as though they are above getting breaks and the sales lead should jump in every time. Everybody needs to pitch in equally to help with the flow of the business and the efficiency of the team work.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Dallas, TX (US)
    Current Employee - Sales Manager in Dallas, TX (US)

    Pros

    This company gets work life balance and treats their people right. Whats great about management is they give their sales managers freedom to be great to their teams and customers. The compensation package is good, you get a bit of profit sharing and a bonus based on how well your location does in a year.

    Cons

    You really do sacrifice pay for work life balance. Raises are hard to come buy, they are once/year and you get the feeling that you are given the privilege of working there. The pay is certainly not comparable to other companies of the same size with similar positions. They seem to be concerned about hiring and keeping top talent but refuse to pay for it thinking that people should be knocking down the door to work here.

    Advice to ManagementAdvice

    Pay people what they deserve, I have seen this company loose great talent because the pay just wasn't there. In the end work life balance is great but when you can't afford the gas to get to the trail you start to take a hard look at your compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Specialist  in  Concord, CA (US)
    Current Employee - Retail Sales Specialist in Concord, CA (US)

    Pros

    Good people, nice environment and awesome perks!

    Cons

    The only bad thing about working at REI was the limited opportunity for promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Fairfax, VA (US)
    Current Employee - Sales Specialist in Fairfax, VA (US)

    Pros

    Great people, amazing discounts and pretty decent benefits.

    Cons

    Not to much fun if your working at a very slow store, but thats any retail really

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    In school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Cary, NC (US)
    Former Employee - Sales Specialist in Cary, NC (US)

    Pros

    Benefits for even part time employees. I had a 401k with match while working part time and opportunities for benefits. The employee discounts and pro-deals were amazing and a great group of people to work for.

    Cons

    Being a student I had trouble getting time off that I needed at times. Huge push to always sell memberships, this was sometimes pushed more than providing quality service. I always sold plenty but never felt that it was enough. Luckily my management did not push us to sign users up for credit cards.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Frontline, CS

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A great opportunity who wants a laid back, inclusive work experience with people who actually care about what they are selling.

    Cons

    Still a corporate structure and sometimes can be frustrating with new procedures or tests that they decide to implement. Still a small complaint

    Advice to ManagementAdvice

    Keep it up

  11.  

    Good company but pay needs to be more competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shop Technician  in  Rancho Cucamonga, CA (US)
    Former Employee - Shop Technician in Rancho Cucamonga, CA (US)

    Pros

    good employees
    good customers
    fun atmosphere

    Cons

    management is increasingly too sales oriented

    Advice to ManagementAdvice

    ease off the hardball selling you asking employees to do constantly

    Recommends
    Negative Outlook
    No opinion of CEO

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