Rackspace Reviews

Current Employee – been working at Rackspace full-time for more than 7 years

Pros – people focused. Loads of training. Promote career development. amazing culture

Cons – Rapid changing organization. Loads of changes

Advice to Senior Management – not everyone is fast to deal with change.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace full-time for less than a year

Pros – Fast growing company that truly supports and encouraging employee growth. Every single individual in a company with over 1000 UK employees are awesome to work with.

Cons – changes can take a while to come into effect due to company size and changes processes.

Advice to Senior Management – Improve the change processes. Perhaps have a change board for internal processes.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace full-time for more than a year

Pros – A great drive to improve; Really cares about employee engagement; Truly follows its core values; Works hard, plays hard; There are some really supportive people here that will do whatever is in their power to see you on the right path

Cons – Your working location has a huge effect on the treatment by the local-level management; these bad eggs are few and far between however

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace

Pros – great culture, great people, always fun, always learning new stuff and expecting the next big think to come in soon.

Cons – some people work harder than others, but i guess that's true in any company. at least on this one, most people will try to help you and overcome those difficulties..

Advice to Senior Management – Keep your eyes and ears open to what's around you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace full-time

Pros – Great people and work place. All my immediate managers have been helpful and accommodating both professionally and personally. Co-workers are motivated, friendly and have a great work ethic. Everyone really tries to do the right thing for the customer and each other.

Cons – Nowhere is perfect, but I've built up my career there and it's consistently gotten better. With tenure and experience, compensation catches up.

Advice to Senior Management – Keep looking out for employees, and they will keep looking out for customers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Rackspace full-time for more than a year

Pros – -Good Training
-Good place to start
-Rapid growth
-Lots of room for progression as a Tech
-Secure job, no redundancies

Cons – -Management dont listen to line-workers
-Constantly coerced into overtime due to company growing fast and difficulty hiring.
-Slightly lower salary than competitors.
-Bad shift rotas
-Sales oversell solutions, way more than customers need, they are too incentivised by commision

Advice to Senior Management – -Pay your employees more to reduce churn
-Less middle management
-Dont overwork employees with overtime

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace full-time for more than 7 years

Pros – Plenty of development and training

Cons – None at the moment. The best place for a tech to be.

Yes, I would recommend this company to a friend

Former Employee – worked at Rackspace full-time for more than 3 years

Pros – A good place to get basic skills, you are thrown at the customers with relatively little experience but you tend to have the support of a relatively good team usually.

Cons – It tends to be career suicide to stay there longer than 2 years, promotions and career progression are based solely on tenior and are heavily biased with favoritism. Very low paychecks in comparison to the rest of the industry.

Advice to Senior Management – Grow up, offer some grown up company inventives to your people to build and retain even better teams and then try to take on the likes of IBM, stop trying to use techies as managers it does not work and they tend to make severely biased decisions as they are not suitable for the role.

Yes, I would recommend this company to a friend

Current Employee – been working at Rackspace full-time for more than a year

Pros – Great exposure to different technologies
People for the most part are great and happy to help you
Opportunities to drive change and make a difference

Cons – Lots of decisions driven by the US - other regions simply execute
Some senior managers not up to the job - have been promoted simply because they have been there so long
Whilst the UK office is nice, the location is not great

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Rackspace full-time for more than a year

Pros – has a good culture, though possibly getting watered down with size

Cons – dont pay with inflation, pays could be better

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company