Rackspace Reviews

Updated 22 September 2014
Updated 22 September 2014
477 Reviews
3.6
477 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Graham Weston
65 Ratings

Review Highlights

Pros
  • Culture is amazing and I've never had more a better work/life balance (in 25 reviews)

  • Great culture and endless opportunities (if you earn them) (in 30 reviews)


Cons
  • Middle management is the worst I've seen in my career in most departments (in 30 reviews)

  • Work life balance can be a challenge - not nearly as bad as Amazon (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  London, England
    Current Employee - Sales Representative in London, England

    I have been working at Rackspace full-time for more than a year

    Pros

    The best part of Rackspace is their employees (Rackers).
    You have full freedom to do whatever you want in the company, there is full transparency in the company and all the senior level management listen to the views of the employees.

    Cons

    Not the best in the market for good salary for sales job.

    Advice to ManagementAdvice

    Keep doing the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Work hard, play hard... until the fun and games get too repetitive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linux Systems Administrator I  in  London, England
    Former Employee - Linux Systems Administrator I in London, England

    I worked at Rackspace full-time for more than a year

    Pros

    On the surface nice and friendly...

    Cons

    ...but at times it turns into a real grind and the company is out to make money at the expensive of its employees - Fanatical Support = go above and beyond without being paid for!

    Advice to ManagementAdvice

    Fix your staffing issues, one day customers will turn on you... well, they already have (ask some of your Lead Techs!).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great place to work with some amazing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linix Engineer  in  London, England
    Former Employee - Linix Engineer in London, England

    I worked at Rackspace full-time for more than 3 years

    Pros

    Great culture and people with lots of talents around that you could learn from.

    Cons

    Depend on your role and function, you could be a bit under pay than in the city.

    Advice to ManagementAdvice

    Compensate the people with the right skills according to the market rate.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun place to work, too many chiefs . . .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator  in  London, England
    Current Employee - Systems Administrator in London, England

    I have been working at Rackspace full-time for more than a year

    Pros

    Fun, relaxed working environment, free breakfast, good offices, location is convenient if in a pretty horrible area.

    Cons

    Too many managers, having too many meetings. Heavily 'siloed' environment. Very cliquey. Tech departments are larg call centres, work is very ticket based and can get very repetitive. Career advancement is slow.

    Advice to ManagementAdvice

    Get your hands dirty!

    Recommends
    Approves of CEO
  6.  

    Mostly good, but watch out for some of the Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate  in  Hayes, England
    Former Employee - Business Development Associate in Hayes, England

    I worked at Rackspace full-time for less than a year

    Pros

    Great working environment, great benefits and perks, Good movement within the company and support from the majority of the management teams.

    Cons

    The sales sector is tougher and a lot less about engagement and environment than the support sectors. Don't mess around with these guys

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Virtualization Engineer  in  London, England
    Current Employee - Virtualization Engineer in London, England

    I have been working at Rackspace full-time for more than 5 years

    Pros

    people focused. Loads of training. Promote career development. amazing culture

    Cons

    Rapid changing organization. Loads of changes

    Advice to ManagementAdvice

    not everyone is fast to deal with change.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Must work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Datacenter Operations Technician  in  Slough, Berkshire, South East England, England
    Current Employee - Datacenter Operations Technician in Slough, Berkshire, South East England, England

    I have been working at Rackspace full-time for less than a year

    Pros

    Fast growing company that truly supports and encouraging employee growth. Every single individual in a company with over 1000 UK employees are awesome to work with.

    Cons

    changes can take a while to come into effect due to company size and changes processes.

    Advice to ManagementAdvice

    Improve the change processes. Perhaps have a change board for internal processes.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Slough, Berkshire, South East England, England
    Current Employee - Team Lead in Slough, Berkshire, South East England, England

    I have been working at Rackspace full-time for more than a year

    Pros

    A great drive to improve; Really cares about employee engagement; Truly follows its core values; Works hard, plays hard; There are some really supportive people here that will do whatever is in their power to see you on the right path

    Cons

    Your working location has a huge effect on the treatment by the local-level management; these bad eggs are few and far between however

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fanatical Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rackspace

    Pros

    great culture, great people, always fun, always learning new stuff and expecting the next big think to come in soon.

    Cons

    some people work harder than others, but i guess that's true in any company. at least on this one, most people will try to help you and overcome those difficulties..

    Advice to ManagementAdvice

    Keep your eyes and ears open to what's around you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Really good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Linux Systems Administrator  in  London, England
    Current Employee - Linux Systems Administrator in London, England

    I have been working at Rackspace full-time

    Pros

    Great people and work place. All my immediate managers have been helpful and accommodating both professionally and personally. Co-workers are motivated, friendly and have a great work ethic. Everyone really tries to do the right thing for the customer and each other.

    Cons

    Nowhere is perfect, but I've built up my career there and it's consistently gotten better. With tenure and experience, compensation catches up.

    Advice to ManagementAdvice

    Keep looking out for employees, and they will keep looking out for customers.

    Recommends
    Positive Outlook
    Approves of CEO

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