Red Lobster
3.3 of 5 394 reviews
www.redlobster.com 5000+ Employees

Red Lobster Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.3 394 reviews

                             

72% Approve of the CEO

Red Lobster President Kim Lopdrup

Kim Lopdrup

(127 ratings)

66% of employees recommend this company to a friend
394 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away"
    in 36 reviews
  • "Flexible hours, easy to work during college"
    in 21 reviews
Cons:
  • "Long Hours, pay is normal for a chain restaurant"
    in 19 reviews
  • "4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations"
    in 12 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Good , best experience as a server

Server (Current Employee)
Johnson City, TN (US)

I have been working at Red Lobster full-time for more than 3 years

ProsTips are good, co workers end up being more like family , no rolling silverware , little side work

ConsCan be hard to get schedule how you want , seniority should play a part ,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great brand

Server (Former Employee)
Sandusky, OH (US)

I worked at Red Lobster full-time for more than 3 years

ProsIt was fast-paced, and very rewarding. On the company level it was a great company to work for. I loved the people that I worked with, we were like family. Our promotions helped keep money in my pocket and guests coming back.

ConsOn a local level, some of the management didn't always work with the employees. It made it difficult to do our job to the best of our ability.

Advice to Senior ManagementConsider your employees as part of the family, the brand.

Yes, I would recommend this company to a friend

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Grill Master

Certified Grill Master (Former Employee)

I worked at Red Lobster part-time for more than 3 years

ProsWorking in the kitchen teaches you the values of hard work and the importance of team-based work. Great place to work while in college.

ConsTough working conditions (hot, cramped, and standing the whole shift), and co-workers are tough on one another.

Advice to Senior ManagementExpress appreciation of the kitchen staff as they are behind the scenes and tend to get forgotten.

Yes, I would recommend this company to a friend

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Good and flexible

Server (Current Employee)
Chattanooga, TN (US)

I have been working at Red Lobster full-time for more than 5 years

ProsFlexible schedule, cash that day, and mostly relaxed work enviroment

Consvarying income based on business, differing managers require different things from you, not consistent,

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ok

Anonymous Employee (Current Employee)

I have been working at Red Lobster

Prosgood pay, friendly environment, good food

Conshectic, bad tips, long hours, stuff

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  • Work/Life Balance
         
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Growth available in the company

Server and Bartender (Current Employee)

I have been working at Red Lobster part-time for more than a year

Prosvery flexible with time off requests
easy to move up and become manager if you bring the interest to your manager's attention
Easy transfer to another restaurant

ConsSome managers can play favoritism
Long hours during the weekends

Yes, I would recommend this company to a friend

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Great company!

Server (Current Employee)
Charlotte, NC (US)

I have been working at Red Lobster part-time

ProsFlexible schedules, good pay, teamwork motivated with VIP service

ConsDue to the company being highly focused on hours, A LOT more is expected with various cleaning and setting up the entire restuarant before AND after your shift (i.e. opening and closing) and still only getting paid $2.13/hr rate

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Hit or miss

General Manager (Current Employee)

I have been working at Red Lobster full-time for more than 8 years

ProsGreat core values and culture.
Reasonable starting pay.
Great training and focus on development.
Organized operations
Focus on promoting within the company.
401-k
Diamond club rewards

ConsUnreasonable labor targets
Low overall compensation/salary
Unreasonable bonus targets
Low bonus payout
Long hours
Occasional poor supervisors
Poor decisions made by executives that result in declining guest counts

Advice to Senior ManagementMore effective evaluation of leaders in Director and above roles to prevent a poor working environment.
Higher base salary to compensate for unachievable bonus targets and low bonus payout.
More focus on effective operations and less focus on strict labor targets.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Would work there again

Certified Trainer (Former Employee)
Sebring, FL (US)

I worked at Red Lobster full-time for more than 5 years

ProsGood benefits, great people to work with, Love that you can get day 1 insurance, and also liked their meetings where you got to learn the food and how to pair it with wine. Employee recognition was nice, for time served. Got to learn all positions on the front end while working there 7 years.

ConsSeemed like only men where getting promoted. This started happening when a new store manager took over, so I don't think its company specific. Uniforms where too hot for restaurant staff and white shirts working with all that cocktail sauce was ridiculous! We spent too much on new shirts. Shoe reimbursement was nice, but if you insist on those shirts you should provide them. They are too specific, and did I mention HOT!!! Nothing like serving food with sweat dripping in peoples food.

Advice to Senior ManagementChange the uniform shirts, offer promotion equally, and employee recognition should be done for quality of work not just for time served.

Yes, I would recommend this company to a friend

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It's going through a rough time right now.

General Manager (Current Employee)
Salina, KS (US)

I have been working at Red Lobster full-time for more than 5 years

ProsIf the executive team stays in place the company should turn around after the spin off as investor pressure is removed. As many long term employees leave there is a lot opportunity for advancement.

ConsThe company goals have become more investor friendly and less employee and guest friendly. Bonuses are almost non-existent and the work life balance is difficult to achieve. Staffing is becoming increasingly difficult as news of the company spin off is approaching.

Advice to Senior ManagementFocus back on a culture based around values. Listen to your people before your investors. Stay staffed so that proper development time can be invested.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Red Lobster reviews and ratings - including employee satisfaction and approval ratings for Red Lobster CEO Kim Lopdrup . All 394 reviews are posted anonymously by Red Lobster employees.