Red Lobster Reviews

Updated 28 August 2014
Updated 28 August 2014
494 Reviews

3.4
494 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Red Lobster President Kim Lopdrup
Kim Lopdrup
167 Ratings

Review Highlights

Pros
  • Flexible schedule, it's usually easy to pick up extra shifts or to give shifts away (in 35 reviews)

  • friends for life, Benefits ,401K, opportunities for advancement (in 12 reviews)


Cons
  • If you want money you have to work long hours (in 24 reviews)

  • 4 table stations to ensure guests get what they want then 1 year later changing back to 3 table stations (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Red Lobster full-time for more than 3 years

    Pros

    All system in placed. very well organized. They were too much in genuine caring. work life balance good for servers as they earn easy cash money.

    Cons

    They dont understand ground level people. GM was always under pressure.

    Advice to ManagementAdvice

    Should have faith in your team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My favorite restaurant to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Alley Coordinator  in  Harrisburg, PA (US)
    Current Employee - Alley Coordinator in Harrisburg, PA (US)

    I have been working at Red Lobster part-time for more than a year

    Pros

    Great culture, good management and professional atmosphere

    Cons

    Getting cut before working a full shift is always disappointing.

    Advice to ManagementAdvice

    Keep bringing in better technology and uniforms

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Red Lobster is an experience.

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Lobster part-time for more than a year

    Pros

    I work with nice servers and the customers for the most part, are pleasant

    Cons

    How small our restaurant is

    Advice to ManagementAdvice

    Do not be so lenient with my coworkers. They show up when they feel like it.

    Recommends
    No opinion of CEO
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  5.  

    Good Starter Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster

    Pros

    Great manager and co-workers. Almost a family envir.

    Cons

    Some of the customers are not friendly

  6.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Saint Louis, MO (US)
    Current Employee - Server in Saint Louis, MO (US)

    I have been working at Red Lobster full-time for more than 3 years

    Pros

    Great work environment
    can make lots of money if you work hard

    Cons

    some customers can be hard to deal with

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome Crew!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Alley Coordinator  in  Ames, IA (US)
    Current Employee - Alley Coordinator in Ames, IA (US)

    I have been working at Red Lobster part-time for less than a year

    Pros

    Great environment, great crew, benefits, hours, pay, advancement, employee discount food, payed day off's.

    Cons

    Burns, hectic when busy, can be stressful, you don't get breaks only when you work from open to close,

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fast Cash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Red Lobster full-time for more than 5 years

    Pros

    Works great with other schedules especially if your attending school or have a second job. Fast cash on the weekends. Co-workers become great friends.

    Cons

    Management sucks!!! Favoritism is deff shown. You'll see in scheduling or when customer issues arise.

    Advice to ManagementAdvice

    Each manager should follow the same rules and guidelines

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    A great place to start at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Ledgewood, NJ (US)
    Former Employee - Server in Ledgewood, NJ (US)

    I worked at Red Lobster part-time for more than 3 years

    Pros

    They are somewhat flexible, and being a big busness, a slight downturn in business doesn't mean you are fired.

    Cons

    Their big business model lets alot of annoyances slip, when they could be easily fixed with a bit of localized attention.

    Advice to ManagementAdvice

    Decentralize. You may also want to re-evaluate your business model, people aren't willing to pay so much for seafood as in the 80's.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Terrible Management Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host
    Current Employee - Host

    I have been working at Red Lobster part-time for less than a year

    Pros

    The Pay was decent , discounts on meals

    Cons

    Terrible Management Team
    Awful Employees
    Extremely rude guests , and company doesn't even try to vouch for you .When it comes to rude guests , but thats mostly expected .
    Unorganized
    Not understanding to the needs of Team Members
    Not considerate of others schedule meaning the schedule of there team members

    Advice to ManagementAdvice

    Listen to your employees and take constructive criticism
    As well as actually DO YOUR JOB !

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Stay away... until a new management change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Red Lobster full-time

    Pros

    Work-life balance is a plus.

    Cons

    One person show - if you go against the flow, you will be put aside - even if you have good intention to turnaround the business. Lack of trust and empowerment - senior management wants to know everything, but does not have time to understand everything. Failure to act on root cause - no interest in addressing the real issues behind the business decline.

    Advice to ManagementAdvice

    Address the root causes instead of masking them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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