Rent-A-Center

  www.rentacenter.com
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Rent-A-Center Reviews

Updated Jul 22, 2014

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All Employees Current Employees Only

2.5 432 reviews

36% Approve of the CEO

Rent-A-Center CEO Robert D. Davis

Robert D. Davis

(14 ratings)

26% of employees recommend this company to a friend

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job(in 40 reviews)

  • Pretty decent pay considering you need no experience(in 35 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule(in 34 reviews)

  • Long hours, the whole concept scams low income people andshould be illegal(in 80 reviews)

432 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Quality of life is a joke...

    Sales Manager (Current Employee) Charleston, WV (US)

    ProsPaid Weekly
    Paid around $380 a week starting out as a car, then you move up to around $420 as an assistant.

    ConsWork 48-50 hours a week.
    When you aren't working you're sleeping.
    Job is on the line every day.

    Advice to Senior Management10.00 jump to 10.50 when you get Assistant...really?
    Pay your CARs $13 an hour and your assistants $15 at 40 hours a week if you really want to improve someones quality of life.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Overworked, underpaid managers, poor treatment of employees and customers...

    Anonymous Employee (Former Employee)

    ProsFor individuals without a college education, the pay is pretty fair, until one enters management.

    ConsManagers are underpaid, responsibilities are often over-exaggerated and unreasonable. Where I was employed, treatment from one person to the next varied by how much you "fit in with the boss". Shifts are usually 10+ hrs a day, and often merchandise deliveries run over; keeping the manager and the employee even longer at work.

    Advice to Senior ManagementInvest into your management team! Most of the managers are employees that took customer applications and "rolled the deal",,, thus had a lot of sales.... big deal, as most are garbage on the books, but looks like a lot of activity from the employee. They (managers) have no formal training on how to talk to employees or customers, the have no experience with labor laws, human resources and most of the time little to no experience on RAC paperwork, processes, systems.... etc. Management training classes can be broken into separate classes... keeping some in the store while others are learning. Invest some of your 4 billion in sales...

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    RAC

    Tech (Current Employee) Dallas, TX (US)

    Prosstable company good pay don't enjoy to go to work but i like my job

    Conseveryone wants more money ,need better race

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Enjoyable, but.......

    N/A (Current Employee)

    ProsWeekly paychecks, fast paced environment, always something to do, can be rewarding, easily fulfilled career, not much to get in.

    ConsSome of the customers that we cater to, employee mentality, bad surprises, easy to get wrapped up into something else, time away from family, very time consuming, working sun up to sundown.

    Advice to Senior ManagementHire more staff and work less hours.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    it was a good job loved to stay busy

    Account Manager (Former Employee) Elsa, TX (US)

    Prosthere is always something to do, I was out by 9 pm or at 8 pm

    Consa lot of physical labor work

    Advice to Senior Managementwork better with your employees

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Decent pay but long hours

    Sales Manager (Current Employee)

    ProsDecent pay for what it is.

    ConsLong hours 9am to 8pm

    Advice to Senior ManagementNot all stores are great. I have worked in three different states with RAC and my latest move to Florida is a nightmare. Terrible managment.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good for starters.

    Store Manager (Former Employee) Denver, CO (US)

    Prosdecent pay, consistent work schedule, holidays and Sundays always off and decent benefits.

    Consmanagers positions are very vulnerable positions.

    Advice to Senior Managementneeds better trained managers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I loved working for them. The only reason I didn't go back was because I had a baby and you work long hours & great pay.

    Account Manager (Former Employee) Lumberton, NC (US)

    ProsYou get a lot of experience here in many fields, kind of like tele-marketing, sales, register experience and most of all, I enjoyed working with the public.

    ConsThe most hardest thing here is hitting your numbers. If you don't reach the desired goal of the company, they will get rid of you. On the other hand, if you work hard at it, you can do it.

    Advice to Senior ManagementMy only advice would be to cut down on the hours and maybe share the work load between 2 people instead of putting it all on one person. It is a very stressful job....although I enjoyed it and I really miss it. My last year worked was 04-2006.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    1 person found this helpful  

    Physical labor, multiplied by a thousand.

    Anonymous Employee (Former Employee)

    ProsGreat benefits (until you really need to use the insurance)

    ConsToo many personal conflicts within the company.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Challenging but could destroy your faith in mankind....

    Sales Manager (Current Employee)

    ProsThe pay is decent, they do have insurance and they do promote from within.

    Consno work/ life balance, corporate direction does not fall in line with the SOP's, you just have to make a decision and hope it doesn't get you written up or fired. The collections aspect of the job ties your hands up till you have only the option of suing your customer.

    Advice to Senior ManagementDon't punish your managers for doing things they way the company told them to do it. If you can't write a clear SOP then have someone who knows how write them.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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