Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Reviews

Updated 24 November 2014
Updated 24 November 2014
492 Reviews
2.5
492 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
44 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 43 reviews)

  • Pretty decent pay considering you need no experience (in 38 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 37 reviews)

  • Very long hours(10-12 a day) - and it only gets worse as you move up the ladder (in 88 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Pros

    good pay employee discounts good benefits

    Cons

    lifting stoves and and sofas when your a girl

    Advice to ManagementAdvice

    lighter loads for women

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Customer Account Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative
    Former Employee - Customer Account Representative

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    Great hours, diversified working field

    Cons

    The collection side of the job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Assistant Store Manager of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    There seems to be opportunity for growth, you are given a fair chance to prove your worth and it is refreshing.

    Cons

    In my district, or has become apparent that the need for qualified individuals to operate the business is lacking. In lieu of such case, anyone with an above average ability to sell becomes a store manager, leaving the company at a disadvantage for significant growth and well management.

    Advice to ManagementAdvice

    To my district manager: please acknowledge that there are better qualified individuals to run and operate a facility and understand top say "no" to individuals who are exceptional sales men but lack the knowledge to run a store.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Current rehire from RTO to AcceptanceNow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Detroit, MI (US)
    Current Employee - Store Manager in Detroit, MI (US)

    I have been working at Rent-A-Center full-time (more than 8 years)

    Pros

    Great company, excellent benefits, you can move up fast, you learn great leadership skills it will take u far, you can become a manager quick just apply yourself.

    Cons

    LONG hours, calling customers all day and not getting them to come in can be exhausting, trying to sell a program to people who are already struggling for each penny they make,

    Advice to ManagementAdvice

    Have more tangible ways to express great job to your employees ie= meals for staff, fun day off, etc.. and not just for the ones who excel in credit and sales, there are plenty of great employees who never get acknowledged who might not make goal monthly but got a payment/ merchandize from the hardest customer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    Sundays off, weekly pay, great employee purchase program.

    Cons

    hours, under paid, work 6 days a week if you are short staffed no questioned asked. The employees you manage make more Money then you do.

    Advice to ManagementAdvice

    pay your store managers more money for all the crap they do. Put a program in place for rotating weekends off. A employee program to help out with there needs and if they have a tragedy in there family the company helps out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    If you want to have a life don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Brooklyn, NY (US)
    Former Employee - Assistant Store Manager in Brooklyn, NY (US)

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    I can't find any pros for this company.

    Cons

    I don't feel there's any appreciation of employees. The hours are long and arduous and the compensation doesn't balance. NO PERSONAL DAYS and 3 SICK DAYS A YEAR SHOULD BE ILLEGAL! Not enough incentives or bonuses for staff especially when they work hard and reach the required numbers.

    Advice to ManagementAdvice

    Managers don't work alone and bonuses should be shared with those that make it possible for the manager to reach the goals. That would help with the moral of the employee and then they will feel like a "co-worker" and not a slave or unappreciated employee.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Orlando, FL (US)
    Current Employee - Sales Manager in Orlando, FL (US)

    I have been working at Rent-A-Center full-time (more than an year)

    Pros

    Growth opportunity , sunday off

    Cons

    No organization and work a ton of hr

    Advice to ManagementAdvice

    Apply the culture

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Has its highs and lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative in Daytona Beach, FL (US)
    Former Employee - Customer Account Representative in Daytona Beach, FL (US)

    I worked at Rent-A-Center full-time (more than an year)

    Pros

    Great coworkers, good overall work environment. Lots of different task that need to be performed so it keeps things fresh.

    Cons

    Long hours, pay wasn't up to par. Can be very long and physically strenuous hours. Workload can be overwhelming

    Advice to ManagementAdvice

    It can be very stressful, a good team is a must. You need a clear daily goal and plan, don't overwork your employees they can be your saving grace.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    12 years and a blind side

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Good pay for the top rental company

    Cons

    Deal with the devil for sacrifices for you and your family.

    Advice to ManagementAdvice

    Continue to jerk the wheel from left to right for a sense of control. One day you will lose it.

  11. 1 person found this helpful  

    Great benefits, they promote from with in. Competitive sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in Bolivar, TN (US)
    Former Employee - Sales Assistant in Bolivar, TN (US)

    I worked at Rent-A-Center full-time (less than an year)

    Pros

    The benefits are Excellent. They train you and promote from with in. If you like sales, this is a great place to work because RAC is sales driven and all about the numbers. You really get to know your customers. If you are a people person this is good.

    Cons

    Off days are never together. They are always closed sundays. And the other off day is Tues, Wedns, or Thurs. To force sales, corporate sends out emails district wide with numbers and taunting or ridiculing poor sales performance. Collections can be stressful. Every Thursday is cold calls to generate sales from previous customers or references.

    Advice to ManagementAdvice

    Try positive tactics to encourage associates to meet or exceed sales goals instead.

    Recommends
    Positive Outlook
    Approves of CEO

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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