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Rent-A-Center Reviews

Updated 23 April 2015
605 reviews filtered by
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Employee Reviews

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  1. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Kansas City, MO (US)
    Former Employee - Store Manager in Kansas City, MO (US)

    I worked at Rent-A-Center full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Weekly pay, good benefits, 2 days off per week. Good training program.

    Cons

    As management you may be required to work 6 days week. It's all about this standard and that standard in an environment that depends on other humans behaviors such as paying a bill on time. Lots of stress related to this industry.

    Advice to Management

    Spend more time with developing the in store management.

  2. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Little Rock, AR (US)
    Former Employee - Store Manager in Little Rock, AR (US)

    I worked at Rent-A-Center full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a good company to learn hands on retail, inventory, collections, marketing, and customer service.

    Cons

    A lot of hours, no life and balance, and upper management expectations are sometimes not realistic.

    Advice to Management

    Depending of the locations some stores make better than others, however if you are in a rural place don't hold them accountable like if you were in the city.

  3. I worked for Acceptance NOw briefly

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center full-time

    Pros

    -Easy going environment
    -Hands on training
    -Team bonuses

    Cons

    -Contracts are marked up 30%, difficult to sell
    -Small work space in another facilities building

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  5. Helpful (1)

    Company thats trying to constantly change but dosen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Rent-A-Center

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent place to rise up fast as they are constantly pushing employees. Get paid for hours put in with no hickups.

    Cons

    Standard of pay has dropped as minumum wage has almost cought up to the starting pay rate at entry level positions. Poor monitering of upper managements behaviour to field employees. Company looses sight of the whole concept of why this buisness was first invented and instead going after the BIG $$$$$. Emphersize BIG .......

    Advice to Management

    Get back to basics like the realy 2000's

  6. Senior Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Assistant Manager in Cincinnati, OH (US)
    Current Employee - Lead Assistant Manager in Cincinnati, OH (US)

    I have been working at Rent-A-Center full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay, benefits, get out what you put in, opportunity to help others and get paid more than a living wage.

    Cons

    Have to suffer grief from lazy worthless wastes of payroll whosent personal misery makes them miserable to work with.

    Advice to Management

    We have unlimited potential, but we need a unified and consistent mission. Stop piecemeal, fire fighting management style and let your strong performers perform.

  7. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rent-A-Center

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and benifits, good incentives for good performance.

    Cons

    Long work hours leave no time for family. Can be stressful at times if store not doing well.

  8. Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Regional Managers are very knowledgeable and friendly, pay structure in comparison to the market is close to meeting the expectation for the job requirements.

    Cons

    Limited advancement opportunities,not all employees are not held to the same standards as their peers in the same job placement. This company does not live by their mission statement especially pertaining to their customers.

    Advice to Management

    Re read the mission statement and clarify the meaning, its vague and too open for misinterpretation, the statement can be interpreted differently. Should state that we act with a servants heart as long as the customers pay on time all the time.

  9. Pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Representative in Midland, MI (US)
    Current Employee - Customer Account Representative in Midland, MI (US)

    I have been working at Rent-A-Center full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, both starting out and raises. Not incredibly difficult to do the work. Vacation time is also very nice

    Cons

    Work hours are not typical. Not the best for someone with a family. Not a lot of room for advancement

    Advice to Management

    Promoting from within will get you a long way. Its easier to teach someone that has been with the company for a while new things than it is to hire an assistant manager off the streets and try to teach all of it in a short amount of time

  10. Work like a slave for no appreciation from your employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative
    Former Employee - Customer Account Representative

    I worked at Rent-A-Center

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay plenty of hours

    Cons

    Bad work\life balance lots of at work stress

  11. Great place to develop professional skills that are applicable in most business settings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Assistant Manager in Ponca City, OK (US)
    Former Employee - Lead Assistant Manager in Ponca City, OK (US)

    I worked at Rent-A-Center

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Diversity throughout the day, never boring. Learning every aspect of running a business from the front and back end. Great deals on most household commodities if you are observant.

    Cons

    Exceptionally long hours. No work-life balance. Dealing with this particular demographic of customer can get tiresome.

    Advice to Management

    Show your store managers and the people actually in the firld some love. People run these stores; not statistics

Rent-A-Center Photos

Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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