Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com
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Rent-A-Center Reviews

Updated 4 September 2014
Updated 4 September 2014
458 Reviews
2.5
458 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
28 Ratings

Review Highlights

Pros
  • stable company good pay don't enjoy to go to work but i like my job (in 40 reviews)

  • Pretty decent pay considering you need no experience (in 36 reviews)


Cons
  • No work life balance due to the 50 hour work week schedule (in 34 reviews)

  • Long hours, the whole concept scams low income people andshould be illegal (in 81 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    Pay is good and lots of opportunity for growth!

    Cons

    Hours/ working 6 days a week

    No opinion of CEO
  2.  

    Great Place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Rent-A-Center full-time for more than 10 years

    Pros

    I learned the business both what to do and what not to do.

    Cons

    Out of touch upper management will continue to force the company to struggle when it shouldn't have to.

    Advice to ManagementAdvice

    Now that I own my own RTO business I would say keep doing what you are doing and my business will continue to grow.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good honest company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Covington, LA (US)
    Current Employee - Store Manager in Covington, LA (US)

    I have been working at Rent-A-Center full-time for more than 3 years

    Pros

    I see lots of promotions from within that are merit based, and Store Managers have the autonomy to grow the business and profitability of their stores, which increases bonus dollars. Their employee purchase program is a nice perk, where Coworkers can purchase brand new merchandise at cost.

    Cons

    Long shift hours, no consecutive days off, hard sometimes to deal with the customer base, which is, to put it mildly, the lower to lowest tier of the educational and socio economic ladder.

    Advice to ManagementAdvice

    Better balance of quality of life; occasional weekend off would go a LONG way.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    A great place to work with excellent pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  New Philadelphia, OH (US)
    Former Employee - Store Manager in New Philadelphia, OH (US)

    I worked at Rent-A-Center full-time for more than 5 years

    Pros

    Good entry-level start out pay with paid holidays. Sundays off. There is plenty of room for advancement and/or promotion.

    Cons

    Not a real "family friendly" company, the minimum 48+ hours a week leaves very little time for family. You sometimes fell like you are harassing customers because of the requirement to call them on the day they are due.

    Advice to ManagementAdvice

    customers are NOT a 5.9/2.9! They have names and familys that deserve respect.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Tax Specialist  in  West Orange, NJ (US)
    Former Employee - Senior Tax Specialist in West Orange, NJ (US)

    I worked at Rent-A-Center as a contractor for more than 8 years

    Pros

    excellent work environment and compensation

    Cons

    seasonal job wish the job was yearlong

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    It's a Numbers Game and you have to be "IN" with your Boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager  in  Houston, TX (US)
    Current Employee - District Manager in Houston, TX (US)

    I have been working at Rent-A-Center full-time for more than 3 years

    Pros

    Benefits are good, You get to know your customer VERY WELL!!! Your Employees Can be a Blast!

    Cons

    Company is not living is Motto at all. Communication is a lack thereof. Expect not to see your Family! Seriously!!! With the Exception of Sunday!!!

    Advice to ManagementAdvice

    Instead of Barking Rules, get down and Dirty! Especially the RD's & VP's who havent ran a Store in 5-8 Plus years! Things have Changed, they are not how they used to be. Have an open ear and listen to your employees at times.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Business Management 101 ( Get Paid to Learn)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Manager  in  Oklahoma City, OK (US)
    Current Employee - Customer Account Manager in Oklahoma City, OK (US)

    I have been working at Rent-A-Center full-time for more than a year

    Pros

    The work is diverse and rewarding. The training you receive is an invaluable resource that will help you succeed for the rest of your career in any business. Stores average 5 to 7 employees so the atmosphere is like having a second family. It's all around awesome.

    Cons

    Not very flexible with time off. The needs of the company seem to come before the needs of the employees sometimes. And count on working Saturdays

    Advice to ManagementAdvice

    Give the little guys more incentive to be the best. The store managers have something to compete for, but the success of any store is without a doubt a team accomplishment.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rent-A-Center

    Pros

    Money is ok benefits are ok no time to spend with your family low pay for what is expected

    Cons

    No work life balance district managers and regional directors are out of touch working with intimidation and fear tactics daily .

    Advice to ManagementAdvice

    Promote from within actually talk to your people that want to advance , take some control away from the rd don't need to work off of fear

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    customer account rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rent-A-Center

    Pros

    It is a laid back job.

    Cons

    Horrible hours and horrible management.

  11. 4 people found this helpful  

    Consistent inconsistent direction, leadership, and expectations in the last couple of years,.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director of Operations
    Former Employee - Regional Director of Operations

    I worked at Rent-A-Center full-time for more than 10 years

    Pros

    Compensations was very good, if you were on the old pay scale.

    Cons

    Work life balance was horrible. Weekends off were unheard of and almost anti religious in this environment. Expectations for field level and district level employees was unattainable.
    We were told of great and exiting upcoming things, which all to often never materialized, despite informing out team members and clients. Constant back peddling and re justifying company direction.

    Advice to ManagementAdvice

    Would not recommend. Study the stocks, the expectations, and extreme changes going on in their home office and executive levels.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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