Responsys

  www.responsys.com
  www.responsys.com

Responsys Reviews

Updated 18 December 2014
Updated 18 December 2014
120 Reviews
3.8
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
102 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England

    I worked at Responsys as an intern (more than an year)

    Pros

    The managers are really helpful, encouraging you to do your best.
    The office environment is amazing; whenever it is someone's special event, the company will put money together to get a card or a present, or when someone is leaving, the office will also do something.
    The corporate events have seasonal events (such as the Christmas ball or Halloween Party); these are very good.
    The work life balance is also something that is good as well; the managers encourage that work stays at work.

    Cons

    It is a very high pressure job- the stress can be really intense at time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Market leading team & product, very focused on customer success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Reading, England
    Current Employee - Sales Development Representative in Reading, England

    I have been working at Responsys full-time (less than an year)

    Pros

    -A great team of high calibre people.
    -A superb BootCamp training schedule.
    -Exciting company to work for with a lot of potential for career progression.
    -You won't be the 'new guy' for long, there are always new starters, due to growth.
    -Product is a clear market leading platform.
    -Company is very focused on customer success and customer service.
    -Have already met the CEO twice - they have a good 'small company' feel internally, even though the number of employees has now passed 1000+.

    Cons

    -None to report at this time.

    Advice to ManagementAdvice

    -Continue the 'small company, just with a lot of employees' mentality!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great product, Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development in Reading, England
    Current Employee - Sales Development in Reading, England

    I have been working at Responsys full-time (less than an year)

    Pros

    Being new to Responsys I have found the support of the team to be brilliant. Intelligent, creative, fun and friendly people are what makes the company. Everyone is working together towards a shared goal and vision, of promoting and supporting a service that is truly believed in. The company is growing and opening opportunities in line with the market's demand for a first class service.

    Cons

    Nothing to say here at this time

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Challenging. Rewarding. Empowering.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England

    I have been working at Responsys

    Pros

    Great people. Clear focus. Energy & passion

    Cons

    Results orientated. Personal accountability & transparency

    Advice to ManagementAdvice

    Be bold

    Recommends
    Approves of CEO
  6.  

    A great stepping stone into Oracle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager in New York, NY (US)
    Former Employee - Customer Success Manager in New York, NY (US)

    I worked at Responsys full-time (more than an year)

    Pros

    My time at responsys was a total slam dunk. After spending almost 2 years here, I was able to get a bigger and better opportunity doing business development for the Oracle Marketing Cloud. Everything I learned about moving into the big leagues I learned at Responsys. The NYC office was really a wonderful stepping stone into Oracle and I am grateful for my manager for hiring and teaching me everything I needed to know to make it big.

    As they say, "Go big or go home". I am going big thanks to Responsys.

    Cons

    The interns are a bit untrained and people here really have a strong hatred of their imagined or real competitors. Some people just need to lighten up.

    Advice to ManagementAdvice

    Lighten up guys. We're part of Oracle and it's totally awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA (US)
    Current Employee - Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than an year)

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to ManagementAdvice

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (more than an year)

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Responsys full-time (less than an year)

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to ManagementAdvice

    Make sure your Directors are checking in with their team once in a while.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys (more than an year)

    Pros

    Interesting work , intelligent colleagues, fun workplace

    Cons

    Tiring schedules, release time can be stressful

    Recommends
    Approves of CEO
  11.  

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I worked at Responsys full-time (more than an year)

    Pros

    You meet some halfway decent people there. It makes the stress less.

    Cons

    1. High School mentality. Only the "cool kids" get ahead or recognized.
    2. Sweatshop mentality: Just crank out everything and don't complain
    3. Management is EXTREMELY hands off.
    4. Management asks your opinion but you're passive aggressively crucified for your thoughts.

    Advice to ManagementAdvice

    Actually consider what people are telling you, rather than just listening.
    The people who actually care are the ones who are more than likely leaving.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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