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Responsys Reviews

Updated 22 March 2015
123 reviews filtered by
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3.8
123 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
105 Ratings

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)

Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Campaign Specialist in Reading, England
    Former Intern - Campaign Specialist in Reading, England

    I worked at Responsys as an intern (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good environment in terms of culture, pool table and lunches out sometimes

    Cons

    high pressure job, sometimes working late hours, can be very stressful at times.

    Advice to Management

    Keep on leading with a humble spirit and remember you were once in these positions before.

  2. Demanding workload, stressful but nice people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager in London, England
    Current Employee - Customer Success Manager in London, England

    I have been working at Responsys full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great platform and product offering
    Flexible working
    Quarterly bonus and above-average benefits
    Nice, friendly people
    Casual dressing (very)
    Still feels like a start-up!

    Cons

    Poor life work balance
    Excessive workload, it's normal to put in extra hours every day
    Management lacking leadership, clarity and direction
    Difficult career advancement
    Bureaucracy
    Oracle processes

    Advice to Management

    Provide support needed and leadership to the team before the rest of us follow suit and march off too.
    Frequent and clear communication is needed.
    Resource is needed, most have to work 50hr a week to cope with workload.

  3. Market leading team & product, very focused on customer success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Reading, England
    Current Employee - Sales Development Representative in Reading, England

    I have been working at Responsys full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -A great team of high calibre people.
    -A superb BootCamp training schedule.
    -Exciting company to work for with a lot of potential for career progression.
    -You won't be the 'new guy' for long, there are always new starters, due to growth.
    -Product is a clear market leading platform.
    -Company is very focused on customer success and customer service.
    -Have already met the CEO twice - they have a good 'small company' feel internally, even though the number of employees has now passed 1000+.

    Cons

    -None to report at this time.

    Advice to Management

    -Continue the 'small company, just with a lot of employees' mentality!

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  5. Great product, Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development in Reading, England
    Current Employee - Sales Development in Reading, England

    I have been working at Responsys full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Being new to Responsys I have found the support of the team to be brilliant. Intelligent, creative, fun and friendly people are what makes the company. Everyone is working together towards a shared goal and vision, of promoting and supporting a service that is truly believed in. The company is growing and opening opportunities in line with the market's demand for a first class service.

    Cons

    Nothing to say here at this time

  6. Challenging. Rewarding. Empowering.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England

    I have been working at Responsys

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great people. Clear focus. Energy & passion

    Cons

    Results orientated. Personal accountability & transparency

    Advice to Management

    Be bold

  7. Too many changes in a short span

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong Company with a confident management with good industry track record. Have a very focused approach to sales and going after them aggressively. Liked the fact that they knew what they were doing and where they were going.

    Cons

    Hot headed VP of Engineering/CTO. Low ball you on salaries and frugal benefits. Lack of flexibility for remote employees. I had a choice to either relocate or move on.

    Advice to Management

    Management has helped themselves to huge compensation and left behind the foot solders. While the company is doing good, it is not just because of Management only. All employees are contributing for it.

  8. A great stepping stone into Oracle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Success Manager in New York, NY (US)
    Former Employee - Customer Success Manager in New York, NY (US)

    I worked at Responsys full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    My time at responsys was a total slam dunk. After spending almost 2 years here, I was able to get a bigger and better opportunity doing business development for the Oracle Marketing Cloud. Everything I learned about moving into the big leagues I learned at Responsys. The NYC office was really a wonderful stepping stone into Oracle and I am grateful for my manager for hiring and teaching me everything I needed to know to make it big.

    As they say, "Go big or go home". I am going big thanks to Responsys.

    Cons

    The interns are a bit untrained and people here really have a strong hatred of their imagined or real competitors. Some people just need to lighten up.

    Advice to Management

    Lighten up guys. We're part of Oracle and it's totally awesome!

  9. Helpful (2)

    Responsys was great, but then Oracle took over...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Campaign Specialist in San Francisco, CA (US)
    Current Employee - Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    ~Great software for enterprise B2C email marketing
    ~Great location at 3rd/Market
    ~Working from Home

    Cons

    ~Lack of Transparency
    ~Oracle will freeze promotions/raises for the sake of quarterly revenue reports
    ~Responsys management has no power, all trickles down from Oracle fat cats.

    Advice to Management

    ~Let employees work from home more often
    ~Don't pretend like there is progress, your hands are shackled to Oracle fat cats.

  10. Helpful (2)

    Responsys = Good | Oracle = Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Current Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I have been working at Responsys full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    People are friendly/helpful. Nice location. Job itself isn't too bad.

    Cons

    Management has lied about giving raises over and over again, leading to a mass exodus. They then failed to hire new people.

    Oracle processes add frustration and take away time no one has.

  11. My experience here has helped me grow professionally and gain new connections/friends.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Responsys full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Open, friendly environment filled with a lot of proactive individuals. People work until they get their projects complete but also know how to balance work and add a bit of team building into the mix.

    Cons

    It really depends on your manager. Since it was recently acquired earlier in the year, there has been some communication gaps.

    Advice to Management

    Make sure your Directors are checking in with their team once in a while.

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