Responsys Reviews

Updated 22 August 2014
Updated 22 August 2014
117 Reviews
3.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Responsys CEO Dan Springer
Dan Springer
101 Ratings

Review Highlights

Pros
  • The work life balance is also something that is good as well; the managers encourage that work stays at work (in 10 reviews)

  • Get to work with some good people (in 7 reviews)


Cons
  • Company is growing fast and sometimes systems/information management, etc (in 3 reviews)

  • I see staff here work hard and generally there is no opportunity to grow (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Reading, England
    Former Employee - Anonymous Employee in Reading, England

    I worked at Responsys as an intern (more than an year)

    Pros

    The managers are really helpful, encouraging you to do your best.
    The office environment is amazing; whenever it is someone's special event, the company will put money together to get a card or a present, or when someone is leaving, the office will also do something.
    The corporate events have seasonal events (such as the Christmas ball or Halloween Party); these are very good.
    The work life balance is also something that is good as well; the managers encourage that work stays at work.

    Cons

    It is a very high pressure job- the stress can be really intense at time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Market leading team & product, very focused on customer success!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development Representative in Reading, England
    Current Employee - Sales Development Representative in Reading, England

    I have been working at Responsys full-time (less than an year)

    Pros

    -A great team of high calibre people.
    -A superb BootCamp training schedule.
    -Exciting company to work for with a lot of potential for career progression.
    -You won't be the 'new guy' for long, there are always new starters, due to growth.
    -Product is a clear market leading platform.
    -Company is very focused on customer success and customer service.
    -Have already met the CEO twice - they have a good 'small company' feel internally, even though the number of employees has now passed 1000+.

    Cons

    -None to report at this time.

    Advice to ManagementAdvice

    -Continue the 'small company, just with a lot of employees' mentality!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great product, Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Development in Reading, England
    Current Employee - Sales Development in Reading, England

    I have been working at Responsys full-time (less than an year)

    Pros

    Being new to Responsys I have found the support of the team to be brilliant. Intelligent, creative, fun and friendly people are what makes the company. Everyone is working together towards a shared goal and vision, of promoting and supporting a service that is truly believed in. The company is growing and opening opportunities in line with the market's demand for a first class service.

    Cons

    Nothing to say here at this time

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Challenging. Rewarding. Empowering.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Reading, England
    Current Employee - Anonymous Employee in Reading, England

    I have been working at Responsys

    Pros

    Great people. Clear focus. Energy & passion

    Cons

    Results orientated. Personal accountability & transparency

    Advice to ManagementAdvice

    Be bold

    Recommends
    Approves of CEO
  6.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys (more than an year)

    Pros

    Interesting work , intelligent colleagues, fun workplace

    Cons

    Tiring schedules, release time can be stressful

    Recommends
    Approves of CEO
  7.  

    Good people, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)
    Former Employee - Associate Campaign Specialist in San Francisco, CA (US)

    I worked at Responsys full-time (more than an year)

    Pros

    You meet some halfway decent people there. It makes the stress less.

    Cons

    1. High School mentality. Only the "cool kids" get ahead or recognized.
    2. Sweatshop mentality: Just crank out everything and don't complain
    3. Management is EXTREMELY hands off.
    4. Management asks your opinion but you're passive aggressively crucified for your thoughts.

    Advice to ManagementAdvice

    Actually consider what people are telling you, rather than just listening.
    The people who actually care are the ones who are more than likely leaving.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great People, Management Needs Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in San Francisco, CA (US)
    Current Employee - Account Manager in San Francisco, CA (US)

    I have been working at Responsys full-time (more than 3 years)

    Pros

    Great environment and the people are all knowledgeable and dedicated. There is a definite culture of helping the client succeed. Great place to be pre-Oracle. CEO was approachable and seemed to genuinely care about employee satisfaction.

    Cons

    Full service staff are poorly compensated for the area, and advancement opportunities have been nonexistent for almost 2 years now. This causes high turnover in the most client facing positions.

    Advice to ManagementAdvice

    Middle management need people management training. While product knowledge is phenomenal, they have no idea how to manage people. Morale is a direct reflection of management, who are either absent(senior) or ineffectual (middle).

    Recommends
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Responsys

    Pros

    Great people to work with. Good work environment.

    Cons

    Takes a while to get a promotion or raise.

  10. 1 person found this helpful  

    Good for career growth and excellent culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Responsys full-time (more than 5 years)

    Pros

    Overall the company will give you the oppurtunity to move around as long as your have a good track record. There's growth and management are great.

    Cons

    Starting out the pace is fast and it continues to be. But once you learn to adjust and adopt, the pace becomes 2nd nature to your career.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    'boys club' mentality alienates top talent and suppresses ability to move forward in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campaign Development Specialist in Seattle, WA (US)
    Former Employee - Campaign Development Specialist in Seattle, WA (US)

    I worked at Responsys as a contractor (more than an year)

    Pros

    work space is ok. compensation is moderate.

    Cons

    company does not value their employees, special attention is paid to the 'boys'

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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