Glassdoor is your free inside look at Reynolds American reviews and ratings - including employee satisfaction and approval ratings for Reynolds American CEO Daniel M. Delen. All 42 reviews are posted anonymously by Reynolds American employees.
Be The First To
Add Photos
33% of the CEO
Daniel M. Delen
1 person found this helpful
Current Employee – been working at Reynolds American
Pros – car, laptop, cell phone allowance
Cons – Horrible manager--treats people like with no respect. Never has anything positive to say and does not mentor or coach at all. This manager has a bad reputation of destroying careers.
Advice to Senior Management – poll managers and trade marketing reps on how division manager treats people
No, I would not recommend this company to a friend
2010-10-19 16:18 PDT
1 person found this helpful
Current Employee – been working at Reynolds American
Pros – Great creer outlook. It is great to work for a comapny that is willing to invest so much money in your development by leting you take development roles and sending you to great trainings
Cons – Field training could get REALLY boring, but you have to realize you need to know the field before entering senior management...
Advice to Senior Management – Communicate more aggressively our migration strategy, we need people to be aware of our efforts to bring newer and better products to the market place
Yes, I would recommend this company to a friend
2010-07-08 18:30 PDT
Current Employee – been working at Reynolds American
Pros – Large scale company with perks and incentives.
Cons – Very limited advancement potential unless your willing to let them control your life.
Advice to Senior Management – Corporate needs to focus on employee retention and mobility preferences.
Yes, I would recommend this company to a friend
2010-07-13 15:12 PDT
1 person found this helpful
Current Employee – been working at Reynolds American
Pros – Great Benefits, Pay, Flexibility and Tuition Reimbursement.
Cons – Some of areas are too expensive to live in and compensation does not always go a long way since it is equal for everyone starting out.
Advice to Senior Management – Look at some other salaries for certain areas.
2010-06-16 22:17 PDT
1 person found this helpful
Former Employee – worked at Reynolds American
Pros – *Flexability
* benefits including company car
* work independently, no boss constantly with you
* somewhere or place different daily
*yearly conference to gather all employees
* salary is okay, but could use improvement
Cons – *un-obtainable objectives and goals
* no matter how much experience, you must have a degree & be relocateable or forget a promotion!!!
* management can definitely be one sided/ its not what you do! its if your manager likes you!
* listen to the field, we are out here everyday doing what we do best
*company direction changes constantly and not always for the best
Advice to Senior Management – *plan your work and work your plan/
*why so much stress, its only tobacco
* treat all equal
* check out competitive salaries
2010-04-30 07:23 PDT
Current Employee – been working at Reynolds American
Pros – The money and benifits are very good. There are some fine people to work with.
Cons – A lot of people are doing as little as possible but complain about everything. No direction from management but they expect everyone to just do ther job. It isn't going to happen that way but there is no one to tell that to. If you mention anything at all then they tell you that your being to negative.
They move the managers around and the ones that use to know ther jobs and the processes are gone to be replace by someone who knows nothing of the job or their function but is expected to evaluate you in your job perfomance when he doesn't even know what you are doing.
Advice to Senior Management – Leave managers in their jobs long enough for them to learn the process and function. Quit moving people around so much. If they give the managers a raise then you should give the hourly workers one to; otherwise you will be creating a lot of resentment and low morale.
No, I would not recommend this company to a friend
2010-01-10 07:55 PST
Former Employee – worked at Reynolds American
Pros – company car, decent salary, lots of freedom, pretty good benefits, work from home, work independently, run your territory the way you want
Cons – You have to be comfortable working for a tobacco company, your car is filled to the roof with signs, pos material, and junk. Constantly changing enviornment.
Advice to Senior Management – Stick to one strategy and don't constantly change your mind about things. Keep the prices the same for more than 30 days.
2009-12-10 09:19 PST
Current Employee – been working at Reynolds American
Pros – Great flexibility, company car, Pays for phone and internet bills, company credit card, Salary is pretty decent, co workers are prett friendly
Cons – no 8 to 5 job, must continuously check emails and be willing to burn the midnight oil to get things done, Senior management is confused on what they want to do especially since FDA regulation is looming, no real direction and you always get this "sneaky old tobacco tricks" when working for them . Too many brands and the tobacco industry is declining every year. Lots of regulation coming, speculation of downsizing to come in the future
Advice to Senior Management – Stick to one plan of action, care about employees more, and understand that the tobacco industry has an unfavorable image among young people and people just dont use tobacco like they used to.
2009-12-03 09:42 PST
Current Employee – been working at Reynolds American
Pros – Great benefits and environment. Company car for personal use, insurance paid for, gas paid for, internet and 1/2 of cell phone paid for. Matching 401k up to 6%.
Cons – promotions a secretive and vacancies are never announced. Do not look to move up for a very long time.
Advice to Senior Management – Do not move people across the country. Let people have the ability to buy vacation time. Announce vacancies as opposed to secret selections.
Yes, I would recommend this company to a friend
2009-11-30 21:47 PST
1 person found this helpful
Current Employee – been working at Reynolds American
Pros – RJR had a great work/life balance. You run your territory as if it is your own business. Have the ability to schedule your day based on the need of your own territory.
Cons – In order to be promoted you usually need to be willing to move. This sometimes leads to the right people not being in the right positions.
Advice to Senior Management – Promote people based on work experience and ability, not on mobility. The company is doing a better job listening to the employees.
2009-11-15 17:55 PST
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Sorry, but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried that someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around