Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com

Reynolds American Reviews

Updated 18 October 2014
Updated 18 October 2014
237 Reviews
3.3
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
42 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 33 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learned alot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Coordinator in Winston-Salem, NC (US)
    Current Employee - Administrative Coordinator in Winston-Salem, NC (US)

    I have been working at Reynolds American as a contractor (less than an year)

    Pros

    Great solid company to work for.

    Cons

    Departmental head butts. Need to work together rather then against each other.

    Advice to ManagementAdvice

    See all sides, not just one.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Watch your back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Winston-Salem, NC (US)
    Former Employee - Manager in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Good salary and benefits for area

    Cons

    Watch your back, senior management in information management have a problem with communicating the truth. Non transparent, the good old boy culture operating at high capacity.

    Advice to ManagementAdvice

    Bring the team work culture back

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Overall, a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in Flat Rock, MI (US)
    Current Employee - Territory Manager in Flat Rock, MI (US)

    I have been working at Reynolds American full-time (less than an year)

    Pros

    Independence, vehicle, bonus, and ability to make decisions.

    Cons

    Management is somewhat aloof to what is happening in the field. Feedback is not used, seems that advancement opportunities are limited.

    Advice to ManagementAdvice

    Listen to the people in the field.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Manager
    Former Employee - Territory Sales Manager

    I worked at Reynolds American full-time (more than 3 years)

    Pros

    Pays well
    Allows employees to control their own territory

    Cons

    Can have large territories and lost of time on the road

    Advice to ManagementAdvice

    Keep it up!!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Decent place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Work environment was ok most of the time

    Cons

    Working in a smaller branch, there was CONSTANT worry of whether or not your job was secure. No encouragement from supervisors to make employees feel secure.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    They purchased my former company and rooted out seasoned professionals.

    Former Employee - Territory Manager II
    Former Employee - Territory Manager II

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Field sales is a great place for but kissers.

    Cons

    Rookies now running the show.

    Advice to ManagementAdvice

    Grow up.

  8.  

    Great for someone looking for B2B experience out of college but not much more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in San Francisco, CA (US)
    Current Employee - Territory Manager in San Francisco, CA (US)

    I have been working at Reynolds American full-time (less than an year)

    Pros

    Unsupervised for the majority of time, Company Car, Co-Workers are all eager to help, Great Training

    Cons

    Constant change of strategy, Clients, Most business conducted in dangerous areas, little to no room for advancement, Tobacco Industry is in decline yet management continues to pitch "increased sales"

    Advice to ManagementAdvice

    Change pay structure in California, Understand client sophistication level, terrible compensation program

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great salary / benefits / challenging culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Scientist in Winston-Salem, NC (US)
    Former Employee - Senior Scientist in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Excellent salary and benefits. At times way to political which causes people to go along for the sake of survival. Work environment improved for employees over the years to make it attractive to stay.

    Cons

    Challenging high performance culture to an excess. Management never ever satisfied with employee performance even in years where you left it all on the field and gave till it hurt your personal life.

    Advice to ManagementAdvice

    Improve middle management communication skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Old school mentality, openly subject non smokers to chain smokers

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Pay is okay for the area, decent tuition reimbursement, somewhat trying to grow and recognize change is needed, but need to actually act on the need for change!

    Cons

    Poor work environment, over worked, poor training, benefits aren't NEARLY as good as they'd like you to believe. Try to scare their employees into thinking they're the only game in town and everything is the best of the best there which isn't true!

    Advice to ManagementAdvice

    Become aware of what your competition offers or you'll continue to lose good talent!!!

  11.  

    Good Learning Opportunity for recent graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Winston-Salem, NC (US)
    Current Employee - Manager in Winston-Salem, NC (US)

    I have been working at Reynolds American full-time (more than 8 years)

    Pros

    The people are are great to work with

    Cons

    Work Life Balance is not very good.

    Recommends
    Approves of CEO

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