Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com
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Reynolds American Reviews

Updated 6 August 2014
Updated 6 August 2014
227 Reviews
3.4
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
36 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 32 reviews)

  • Great pay and benefits, but don't think it's long term (in 11 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It was fun at first until new management took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Austin, TX (US)
    Former Employee - Sales Representative in Austin, TX (US)

    I worked at Reynolds American part-time for more than 10 years

    Pros

    There were no pros to this job

    Cons

    Always changed procedures and followed you around in your territory all of the time

    Advice to ManagementAdvice

    If you are unhappy with employee fire them do not make them miserable

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good entry level job, hard to move up. No commission for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    Great benefits: Company Car, Free Gas, Lots of Vacation, 401K Matching, Medical/Dental/Vision, Short term disability benefits, etc.

    Cons

    Company is slow to change procedures that aren't working well. The workload and expectations are totally dependent upon who your direct manager is.

    Advice to ManagementAdvice

    Have HQ decision makers spend more time with TM's in order to better understand what is going on at retail.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 4 people found this helpful  

    If you can put up with little white lies of management then not too bad

    Current Employee - Territory Manager  in  Chicago, IL (US)
    Current Employee - Territory Manager in Chicago, IL (US)

    I have been working at Reynolds American full-time for more than 3 years

    Pros

    flexible hours and controlling own territory

    Cons

    Smugness of senior management and no advancement if you've been a territory rep more than 5 years.

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  5. 2 people found this helpful  

    Great Culture; Lack of possibility for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager  in  Washington, DC (US)
    Current Employee - Territory Manager in Washington, DC (US)

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    Stable Job; easy job; Current focus is speaking to consumers all day about our products. If you feel any qualms about talking about tobacco this is not the job for you. Great work like balance

    Cons

    Not a lot of opportunity for advancement. Currently focused on reaching a demographic mixture in the company rather than raw talent.

    Advice to ManagementAdvice

    Focus on action not talk. Someone may talk a big game but do not execute anything at all. Take account managers out of position that do not perform. The Company pays well, put that money towards keeping people that perform. Keep up the coaching style of Managers, most are very supportive.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Ok Company

    Current Employee - Territory Sales Manager
    Current Employee - Territory Sales Manager

    I have been working at Reynolds American full-time for more than 5 years

    Pros

    great training
    flexibility in schedule
    good benefits
    company car and gas

    Cons

    lack of transparancy in promotion process
    lots of carrot dangling
    pros really depend on immediate manager

  7. 2 people found this helpful  

    Good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager  in  Monroe, LA (US)
    Current Employee - Territory Manager in Monroe, LA (US)

    I have been working at Reynolds American full-time for more than 8 years

    Pros

    Good Money and Benefits - challenging

    Cons

    tough ride alongs with management

    Advice to ManagementAdvice

    hang in there guys

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Good if you have a good manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Company Car, gas card, insurance, lots of vacation time, schedule can be flexible, good starting job out of college

    Cons

    Micro-management, dirty work conditions, ignorant retailers, unrealistic outlook on the future of tobacco, hard to get promoted unless you are a "favorite"

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Corporate America at its finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Marketing Development
    Former Employee - Retail Marketing Development

    I worked at Reynolds American as a contractor for more than a year

    Pros

    The Pay was great, but then they changed it

    Cons

    Upper level management does not see you as a person

    Advice to ManagementAdvice

    Nothing is perfect n people do make mistakes

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Sales

    Current Employee - Sales Representative  in  Atlanta, GA (US)
    Current Employee - Sales Representative in Atlanta, GA (US)

    I have been working at Reynolds American full-time for more than a year

    Pros

    pay and benefits, car, travel

    Cons

    limited mobility, deal with contracts

    Advice to ManagementAdvice

    none

  11. 1 person found this helpful  

    I just started about a month ago and so far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I  in  Albany, NY (US)
    Current Employee - Territory Manager I in Albany, NY (US)

    I have been working at Reynolds American full-time for less than a year

    Pros

    Company Car, free gas for business and personal use, great benefits. You are your own boss. My co- workers are amazing.

    Cons

    Nothing yet, but I've heard rumors of micro-management

    Advice to ManagementAdvice

    communication in my section is great, my co-workers are amazing, keep up the good work

    Recommends
    Positive Outlook

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