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Rite Aid
2.7 of 5 457 reviews
www.riteaid.com Camp Hill, PA 5000+ Employees
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Rite Aid Reviews

Updated May 21, 2013
All Employees Current Employees Only

2.7 457 reviews

                             

39% Approve of the CEO

Rite Aid President, CEO, and Director John T. Standley

John T. Standley

(148 ratings)

32% of employees recommend this company to a friend
457 employee reviews
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  • Work/Life Balance
         
  • Career Opportunities
         
  • Culture & Values
         
  • Senior Management
         
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  • Approves of CEO

 

Lacey, WA (US)

Former Employee – worked at Rite Aid part-time for more than 3 years

ProsVery easy work. Managers are easy to deal with and fair. Not very physical or labor intensive. Employee discount. Not a lot of corporate interference.

ConsThey pay system is based on the amount of hours you work and if you don not get a lot of hours raises don't come often. When they do, they are small.

Advice to Senior ManagementReward your good employees with good raises.

No, I would not recommend this company to a friend

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Charlotte, NC (US)

Former Employee – worked at Rite Aid full-time for more than 8 years

ProsGood support form supervisor
Average pay for position

ConsCorporate announces alot of potential visits that never occur

Advice to Senior ManagementTrust your managers and listen to their opinions

No, I would not recommend this company to a friend

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Former Employee – worked at Rite Aid

ProsFlexible hours, decent pay, good co-workers usually.

ConsIt's retail, had trouble with paycheck briefly.

Advice to Senior ManagementI really do not have anything too negative to say, to be honest. It was good for a first job.

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San Mateo, CA (US)

Current Employee – been working at Rite Aid full-time for less than a year

ProsEasy Job, standing around a lot. No training is provided for on the field observation.

ConsDangerous at some points because people try to fight.

No, I would not recommend this company to a friend

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Monroeville, PA (US)

Former Employee – worked at Rite Aid full-time for more than 10 years

ProsNice co-workers for the most part.

ConsLazy managers, rude customers, lack of pay and I've heard of this thing called a lunch break but never had one in the almost 12 years I worked for the company. Impossible to advance.

Advice to Senior ManagementPay attention to the people who actually do the work that the managers take credit for. When they say there is a problem in the store, do something about it. This has been a problem through out the company for many years in many different stores. Pay your pharmacy staff (Technicians) for the hard work they do. They get paid peanuts and get little praise for the hard work they do.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Approves of CEO

 

Current Employee – been working at Rite Aid

ProsYou get a chance understand all business aspects

ConsAlot of turnover with staff. protection for upper management is not there

Advice to Senior ManagementLearn the strengths and weaknesses of all your Management staff.

No, I would not recommend this company to a friend

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  • Senior Management
         
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  • Approves of CEO

 

Former Employee – worked at Rite Aid full-time for more than 7 years

Prosvery hands on, lots of interaction with customers, upper management is overall receptive to employee feedback, great people work here. I have held three positions and grew into a leader here! I loved my time working here and I loved my customers. Very glad that I stuck it out through the merge with Eckerd and they are really evolving into a company who is employee-friendly. I LOVED my staff at each store I ran. I learned a lot about attention to detail, inventory management and team building and supervision. learned how to use my own judgment to lead a team. I grew confidence in my ability to get great results. I was a first time manager who learned so much valuable information. The sink or swim environment pushed me harder and I adapted quickly. I don't know about others but my District Team was amazing!

Consas a Store Manager, there is some stress of trying to juggle multiple positions on minimal staff. payroll hours for cashiers are low which puts you on register and can be frustrating if people need help in the back of the store or if you want to do things in your back room. not much room to advance because of downsizing there aren't many positions to move up to. In order to put the focus back on the customers, we need a little more help in the store 10 - 15 hours of payroll makes a HUGE difference in these stores and customers are starting to notice when you are alone and when they cannot get help on the sales floor. Shift managers are sometimes more focused on task completion than taking initiative and caring for the customers which at times puts the manager trying to pick up the extra tasks. SOME staff is very gossip focused and negative and you have really got to focus on not putting yourself in the middle of petty he said she said or negativity by turning into positive conversation. I really kept to myself and attached myself to those who kept out of gossip. If you can avoid that, you will move up. Manager's pay is not always fair. some managers start higher than others with less experience. the compensation for managers and shifts could be a little better as we are doing a multitude of job functions at once.

Advice to Senior ManagementContinue to listen to your teams in the store for feedback of what is working and what isn't. You have great staff in majority of the employees. create new positions to give the store managers and assistants options of upward mobility. You have many great managers who have been waiting 5 plus years for a chance to move up with nothing opening up in their areas. For example, in my area, I could name 10 managers ahead of me who deserve to be a District Manager just as much if not more than I do. Continue to use our feedback to build a company that other companies will admire. Your employees are very dedicated and as long as you treat them right, they will do the same.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Ocean Springs, MS (US)

Current Employee – been working at Rite Aid part-time for less than a year

ProsThey have 401K and Aetna is their insurance :-). This is really good. I like the Rewards Points Program., you really can save a lot.

ConsTheir managers don't train you well at all. They want to see you fail while working with other Associates and Staff members. They won't even try to help you Transfer if you really needed to go to another state because of personal issues in your family. They have no moral values whatsoever! The Pharmacy Manager needs to be re-trained all over again. She could do a whole lot better than she is doing.

Advice to Senior ManagementThey could start their Pharmacy Technicians off with more than $10.00 per hour. This is the same amount they are paying their Associates. They do a whole lot and at least deserve $12.00 per hour when starting out. They need to pay their Pharmacy Staff a lot more than what they do because the guests and patient complain all the time about how long it takes to pick up their medicine(s).

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
  • Career Opportunities
         
  • Culture & Values
         
  • Senior Management
         
  • Comp & Benefits
         
  • Approves of CEO

 

Current Employee – been working at Rite Aid part-time for more than a year

Pros- Proper management. I couldn't ask for a better management team. Everything is well balanced, and I feel comfortable discussing any issues with them.

Cons- The pay leaves much to be desired.

- Some of the store policies are a joke.

- Corporate doesn't seem to care about associate input. In fact, the portal doesn't contain any surveys under the "associate feedback" section. That is quite disappointing.

- Some of the business decisions make me wonder if they aren't drawing the ideas from a hat.

- High prices mean less business. Get this through your heads, corporate. The prices set up north, where the cost of living is higher, do not work for your southern stores. I have lost many customers due to our high prices.

- Misleading sale stickers have lead to many angry customers. If you're going to put up a sticker with giant letters that advertises a specific price, you need to ensure that the requirements for that price are listed in equally large letters.

Advice to Senior ManagementSee above, I listed my main concerns in the Cons section.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bronx, NY (US)

Current Employee – been working at Rite Aid part-time for less than a year

ProsOther employees were kind and showed good customer service.

ConsRe-locating without being made aware of situation, Minimum wage per hour, rude and unorganized management.

Advice to Senior ManagementLearn how to speak employees better.

No, I would not recommend this company to a friend

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