Ross Stores

  www.rossstores.com
  www.rossstores.com

Ross Stores Reviews

Updated 19 November 2014
Updated 19 November 2014
1,012 Reviews
2.6
1,012 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
398 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 69 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 68 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 83 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Boise, ID (US)
    Former Employee - Retail Sales Associate in Boise, ID (US)

    I worked at Ross Stores part-time (less than an year)

    Pros

    Discounts on merchandise
    Flexible hours
    1 week notice for schedule
    Structured advancement opportunities
    No actual skills to be hired

    Cons

    Minimum wage
    Work with idiots
    Management would rather have a bunch of part time workers then a few full time workers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Protection Specialist in Lafayette, LA (US)
    Current Employee - Store Protection Specialist in Lafayette, LA (US)

    I have been working at Ross Stores full-time (less than an year)

    Pros

    Reasonable starting rate
    Easy work
    Don't have to assist with all the mess on sales floor
    Full time benefits after 90 days

    Cons

    Long hours for full time
    Can be boring; Required to stand in front of store 100%
    Management unorganized

    Advice to ManagementAdvice

    Maybe allow SPS to browse sales floor a couple times during shift. Employee satisfaction is important. If employees are bored and unmotivated, there will be high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Chill job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobile Sps in San Francisco, CA (US)
    Current Employee - Mobile Sps in San Francisco, CA (US)

    I have been working at Ross Stores full-time (more than 3 years)

    Pros

    Yoir the leader as the mobile sps. You get to roam the store and monitor activity.

    Cons

    Note taking is rediculous in the manner they expect. They slow your eyes down and are a distraction

    Advice to ManagementAdvice

    Less notes and better trainimg would help

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Great opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention Store Lead in Jersey City, NJ (US)
    Current Employee - Loss Prevention Store Lead in Jersey City, NJ (US)

    I have been working at Ross Stores full-time (less than an year)

    Pros

    Friendly associates and management

    Good hours and flexibility with schedule even as full-time

    Great advancement, started as temp for summer, moved to part time stock, then back-up sps, to part time sps, to full time sps all in 6 months with a raise or two along the way.

    Get to have set schedule as full-time

    Decent benefits

    Almost no discord between management or associates

    Meet new customers/people in general , everyday in a relaxed environment

    Cons

    Very strict policies and procedures

    Some stores have a lot of theft

    Could pay a little better

    Advice to ManagementAdvice

    Give the part time associates who are willing to work their 25 hours before deciding to hire extra people. If you have 40 part time associates they can only get about 10 hours each! Why not 20 that can get 20 hours each who then feel more incentive to do a TRUE job and continue striving to succeed..

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Store Rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SPS in Orlando, FL (US)
    Current Employee - SPS in Orlando, FL (US)

    I have been working at Ross Stores full-time (more than an year)

    Pros

    Most of the employees are very friendly, Many different people from other countries visit this store, you get paid bi weekly.

    Cons

    There's not a lot of opportunities for advancement, If you're only an associate you basically get used so the store manager can get a bonus, you never really get the hours you're supposed to unless you're an area supervisor or manager.

    Advice to ManagementAdvice

    Take better care of your employees especially if the shrink is down & the revenue is up.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    As usual, you are overworked and understaffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor in Tucson, AZ (US)
    Current Employee - Front End Supervisor in Tucson, AZ (US)

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Very flexible schedules and depending on who you work with, it can be an enjoyable work environment. You can work either long hours or shorter shifts if you need to.

    Cons

    Poor management depending on which branch you work at. Some area supervisors are not very nice. A lot of associates are only interested in doing what's in their job description and nothing else so it's hard to build a sense of loyalty for the company. Loss prevention specialists get paid more to do a lot less than sales associates. Full time benefits don't kick in for years.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Former Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Ross Stores full-time (more than 3 years)

    Pros

    Work life balance was amazing here. They give you a lot of extra time off as a full time employee (birthday,anniversary, etc). Expectations were realistic and there was a lot of structure, so you always knew what you were supposed to be focusing on. A lot of focus on internal promotions.

    Cons

    There was a lot of favoritism and HR department didn't back management enough.

    Advice to ManagementAdvice

    This was a great company to work for. There was a lot of favoritism and DM/ALPM's in role that shouldn't have been. The way that I was treated was why I left and it is a shame because it was a great , just did not like current District leadership team.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Amazing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Its family oriented great environment

    Cons

    None there are no cons for this job

    Advice to ManagementAdvice

    N/a

  10.  

    Great place to intern

    Former Employee - Assistant Buyer Intern in New York, NY (US)
    Former Employee - Assistant Buyer Intern in New York, NY (US)

    I worked at Ross Stores as an intern (less than an year)

    Pros

    If you are looking for a company that takes pride in its interns and treats them as valuable assets look no further than Ross Stores.

    Cons

    Do not get to choose department you are interning in.

    Recommends
  11.  

    Underpaid stockroom employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Downers Grove, IL (US)
    Former Employee - Sales Associate in Downers Grove, IL (US)

    I worked at Ross Stores part-time (more than an year)

    Pros

    The only pro working in the stockroom is that time flies because there's so much work that needs to be done.

    Cons

    Stockroom associates are underpaid and overworked compared to the associates in the fitting rooms, cash registers and sales floor. The work in the stockroom is more demanding time-wise and more physical than work on the sales floor, fitting rooms and cash registers.

    Advice to ManagementAdvice

    Stockroom associates should be at a higher pay rate since there is more work and the work requires physical effort. Corporate Ross should really look at the salary scale for stockroom associates. Also, all Ross stores despite of location should have the same pay scale and should not be according to the city that the store is in. All merchandise are priced the same no matter where the store is located. Merchandise in the midwest have the same price as merchandise in the west coast as well as the east and the south. Salaries should be standardized.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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