SHI International

www.shi.com
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SHI International Reviews

Updated 25 February 2015
Updated 25 February 2015
129 Reviews
3.2
129 Reviews
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SHI International President and CEO Thai Lee
Thai Lee
92 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great conpany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Austin, TX (US)
    Current Employee - Inside Sales Account Manager in Austin, TX (US)

    I have been working at SHI International full-time (more than a year)

    Pros

    Good people nice environment good lunches

    Cons

    A lot of turnaround, at the top level

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good culture, good compensation if you are smart and willing to work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Inside Account Executive in Austin, TX (US)
    Current Employee - Senior Inside Account Executive in Austin, TX (US)

    I have been working at SHI International full-time (more than a year)

    Pros

    Good compensation if you're smart and willing to work hard. There are definitely a lot of reps that will not make it at SHI - some for lack of effort, some for lack of talent. The job is not easy, but it's do-able and if you can cut it you can make a lot of money.

    Cons

    Rapid growth = growing pains, but there's also a lot of opportunity for advancement. Cold calling can be mundane, and make no mistake about it, this job is all cold calling in the beginning, but as you cultivate your business the cold calling will minimize and it's more about maintaining relationships. SHI throws A LOT at you, the mission can feel confused and distracted at times.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great, young culture, but they produce robots and the pay is below horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Manager in Somerset, NJ (US)
    Current Employee - Inside Account Manager in Somerset, NJ (US)

    I have been working at SHI International full-time (less than a year)

    Pros

    Young culture, good for right out of college students. Great cafeteria (not close to free), ping pong tables, relaxed atmosphere all around. Good perks, because you work with big partners (HP, Microsoft, Apple). Free lunch and breakfasts occasionally. You don't take your work home with you and have a lot of free time to do what you want basically. Good to put on the resume for some experience. Free gym to members, small but does the job. Gym and ping pong are probably my favorite perks.

    Cons

    The pay is just god awful even for a kid right out of college. 30k salary is way below industry average which makes you think the higher ups don't care for this position as they bring in a new training class every 2 weeks. The turnover rate is very high. They say commission first year, but you won't see any of that until basically 9 months into the job. You have to be there for 6 months to be eligible for commission, than work the full 7th month and get that commission which doesn't pay out until the last paycheck of the 8th month.. so basically like I said, not til the 9th month begins.. So have fun living off of 30k salary...

    Advice to ManagementAdvice

    I have a great manager so I can't complain. They should train better though, you get put in a 2-3 week training course that is slow as a snail and basically teaches you nothing about the real on the job process.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good company, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Cleveland, OH (US)
    Current Employee - Account Executive in Cleveland, OH (US)

    I have been working at SHI International full-time (more than a year)

    Pros

    SHI has great leadership and tremendous resources. You're given ample opportunity to build your business and have a wealth of internal technical contacts to support your efforts. As a large (and still growing) reseller, SHI is committed to getting to the top and bringing its top contributors with them. The culture is second to none, and they make sure to embody the "work hard, play hard" mantra at every possible opportunity.

    Cons

    Large size and rapid growth can often lead to growing pains. In SHI's case, the challenge falls to the sales managers and reps to ensure that growth quotas are met despite changing focus and shifting resources. I would say that the only drawback to SHI as a whole is that their business system is still very dynamic and not fully developed. Give them time, and they'll be unstoppable. From a field perspective, the technical resources available are limited (again as a result of rapid growth).

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company! Great learning experience! You can make serious coin if you work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Inside Sales Account Manager in Austin, TX (US)
    Former Employee - Senior Inside Sales Account Manager in Austin, TX (US)

    I worked at SHI International full-time (more than 3 years)

    Pros

    Young Fun Culture, Technology Centric, Opportunity to make really good money and sweet rewards(aka SPIFFs),

    Cons

    Inside Role can lead to burn-out if not careful
    Advancement to outside role in Austin can be slim, better chances if you move outside of Texas

    Advice to ManagementAdvice

    Culture is King, keep the culture!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    SHI was a great experience and enjoyed it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at SHI International full-time (more than 3 years)

    Pros

    - Selling great products that can project you into a better role down the line
    - Work with great teams
    - Good job of adapting to changes in Technology

    Cons

    - Too much Micro Management
    - Too much focus on selling items that dont make AE money (example: Commodity Hardware)
    - Turnover on inside teams

    Advice to ManagementAdvice

    Listen to your Sales people.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Inside Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than a year)

    Pros

    Everyone is young and ambitious mostly college graduates. Company puts a great emphasis on being socially exciting with fun company parties, HH team outings, and great rewards.

    Cons

    Do not drink the "kool-aid" that the trainers give you in the in early months. They like to say you will be making lots of money early on, but realistically won't be making anything for atleast 8-9 months and that's not saying much. This job is gruelling and demands alot of time and energy, and upper management only care for metrics. Cold calling sucks.

    Advice to ManagementAdvice

    Grade everyone realistically on an achievable metrics scale especially for newer account representatives.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    I have been working at SHI International full-time (more than a year)

    Pros

    Energetic organization
    Revenues are growing so for now, things look exciting.
    Excellent place if you are in your 20's and can survive on 50k per year.

    Cons

    Commission only environment doesn't work for Solution sales.
    Lackluster compensation plan
    Still feels like a transactional sales company trying to say they are solution oriented one overnight and not changing enough to invest in the right talent to accomplish.
    Lots of talk, short on execution.
    Inexperienced management

    Advice to ManagementAdvice

    If you want quality solution sellers, must have a more cohesive Sales Strategy, more competitive commission package and base salary in line with competitors.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    What SHI can offer you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dell Quest Sales Support Specialist in Somerset, NJ (US)
    Current Employee - Dell Quest Sales Support Specialist in Somerset, NJ (US)

    I have been working at SHI International full-time (more than 3 years)

    Pros

    The Headquarters has an onsite nurse, onsite gym and trainer, you're not generally micromanaged, and you feel like the managers, directors, and higher ups in the company do care about your well being and success. Great starting position and introduction into the reseller industry. If you are a senior Account Executive, or strategic account manager you make quite a lot of money,

    Cons

    Often times, as an agnostic reseller, you almost compete against your own colleagues and there are at times barriers to working together with other teams supporting different vendors (for example, you could be on the Dell team trying to work with the Microsoft team, but they won't work with you because you could take their customer). Also a lot of the work you do (at least as sales support) goes generally unnoticed, ignored, or unrecognized. the ceiling is very low and vertical growth in the same team is highly unlikely.

    Advice to ManagementAdvice

    Management needs to be more willing to work together. There needs to be more unity in the company otherwise the internal competition defeats the ability for teams to make as much money as they possibly could.

    Recommends
    Positive Outlook

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