SHI International Reviews

Updated 17 October 2014
Updated 17 October 2014
110 Reviews
3.5
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
81 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company and coworkers - a place to stay and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ (US)
    Current Employee - Anonymous Employee in Somerset, NJ (US)

    I have been working at SHI International full-time (more than 8 years)

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to ManagementAdvice

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than 10 years)

    Pros

    Career growth opportunities and the ability to make decisions on your own and with your team. Great company to make a name for yourself.

    Cons

    You run your own business basically in whatever role you are in at SHI. So you own up to your performance at the company whether good or bad.

    Advice to ManagementAdvice

    Management is great in assisting as long as they take the time out to hear the employee out.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good for college graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX (US)
    Current Employee - Inside Account Executive in Austin, TX (US)

    I have been working at SHI International full-time (more than an year)

    Pros

    You can learn IT sales and possibly move into another role if you can survive for a year. There's a lot of free lunches and the work facilities are nice. There's also a lot of emphasis on rewarding the top performers and giving them credit for their success. They're fast growing and still have a lot of room to grow.

    Cons

    It's like working in a giant fraternity house. For some, that may be awesome, but it doesn't give you a good foundation for what work will be like outside of SHI in a more professional environment. Its really noisy on the floor when you're trying to make calls that sometimes customers can hear the yelling and music which is pretty unprofessional and disruptive when you're trying to put your best foot forward with a customer. If you say something about the noise you will be bullied by the people that like to make the noise. If you have an MBA or any other formal business training, run for the hills unless you can't find another job. Your talents will likely be wasted your first year making cold calls and working LONG hours doing mindless prospecting and sending blanket emails in hopes of making more than $35,000 per year. They're growing fast, but the supporting resources aren't growing at the same rate causing a lot of frustration for inexperienced sales reps. When resources fail, so does the rep and in turn SHI.

    Advice to ManagementAdvice

    Make a better external website that employees can use a more competitive tool. Allow people to move roles before the year mark if they're qualified to fill another role. Hire from the outside for roles that require more experience. Treat your managers better (this is a big reason people don't want to move up the chain). Be more firm with bully behavior in the office as it happens everyday.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Take an Entry-Level Position... then Move On.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Somerset, NJ (US)
    Former Employee - Anonymous Employee in Somerset, NJ (US)

    I worked at SHI International full-time (more than an year)

    Pros

    The overall company culture and vibe is young and energetic. SHI has experienced tremendous business growth in the past 2 and half years which I had worked at the company for. They offer good benefits, opportunities to move to different departments within the company, and to make a good wage if you are working under the right team. This is a good place to start an entry-level position, just to gain some experience.

    Cons

    Mid and upper management have no idea how to communicate nor properly lead projects and initiatives; it is the blind leading the blind at SHI. Enormous expectations are assigned to both individuals and teams with no real direction or incentive to complete them. There is a very political climate when it comes to promotions, with senior management promoting and creating new titles for whomever they personally like, rather than choosing who is actually best qualified for a position. Seniority at the company also factors heavily when it comes to favoritism.

    Advice to ManagementAdvice

    Learn to communicate more clearly. Reason out what you are doing before you expect your team to understand and support your actions. Learn to lead teams, not just call out orders at them.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ (US)
    Current Employee - Anonymous Employee in Somerset, NJ (US)

    I have been working at SHI International full-time (more than 5 years)

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to ManagementAdvice

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    SHI is a great place to build a lifelong career!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Administrative in Somerset, NJ (US)
    Current Employee - Human Resources Administrative in Somerset, NJ (US)

    I have been working at SHI International full-time (more than an year)

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to ManagementAdvice

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A company that will help you grow as it continues to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than 5 years)

    Pros

    I have been able to grow on a lot of different levels both personally and professionally while working here. As a company, the motivation to continue to strive for greatness is contagious! Not only is the company working as a One Stop Shop experience for the customers day in and day out, I feel it is a One Stop Shop experience for the employees—the environment is one where you can learn, grow, and continue to be creative with the resources available making it exciting to come to work every day.

    Cons

    A challenge that stands out, is that you need to keep up with the fast pace that has been created due to the hard work that everyone is putting into motion.

    Advice to ManagementAdvice

    To continue to support your teams on every level as much as possible as we continue to grow!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company and only getting better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Pros

    Great company that truly cares about their employees. Tons of room for growth and career advancement.

    Cons

    no cons for this company.

    Advice to ManagementAdvice

    Keep doing what you are doing and the company will continue to grow.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Tech in Miami, FL (US)
    Former Employee - Lead Tech in Miami, FL (US)

    I worked at SHI International as a contractor (more than an year)

    Pros

    Benefits and quality of service

    Cons

    Contract did not last long with att

    Recommends
    Approves of CEO
  11.  

    Good if you just graduated

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SHI International

    Pros

    Great place to make money and learn sales.

    Cons

    Management plays musical chairs all the time. They just hire employees rather than develop the ones they already have.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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