SITA

  www.sita.aero
  www.sita.aero

SITA Reviews

Updated 20 November 2014
Updated 20 November 2014
117 Reviews
2.9
117 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
66 Ratings

Review Highlights

Pros
  • Good work environment and flexible hours (in 12 reviews)

  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 10 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Good for learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at SITA full-time (more than 3 years)

    Pros

    Family friendly (flexible working is being tolerated a lot);
    Some experienced and knowledgeable colleagues from all professions;
    Interesting work and plenty of oportunity for creative solutions;

    Cons

    Geographically very spread out activities, fielded by way too little permanent employees, which accounts for a heavy work-load, much jugling and some cutting of corners. There are many contractors yes, but this ends up being more costly to the company than if they had higher head-count;
    Complicated operations and solutions, due to history, makes operating whithin the company challenging at times;
    A bit heavy and bureaucratic corporate decision making procedures;

    Advice to ManagementAdvice

    Increase the number of permanent head-count;
    Keep tallent in the company by keeping up with market rates of salaries & inflation.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Started very good, drag from upper managerment in Geneva eventaully becomes too much to bother with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at SITA full-time

    Pros

    Some good people, goegrahical spread of people can be interesting

    Cons

    Short sighted management, dumb politics and petty empire buiding, not open to change
    Geneva head office is a liability, packed with over paid insiders believing they are somehow special, they are not.
    Over dependancy on contractor workers and off-shored resources in some critical areas.

    Advice to ManagementAdvice

    Listen to staff, get rid of politics in head office, make decision making more transparent, get rid of incumbent insiders

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    across the pond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technologies in London, England
    Current Employee - IT Technologies in London, England

    I have been working at SITA full-time (more than 5 years)

    Pros

    lots of new stuff going on and a definite push towards new technologies

    Cons

    If you live/work in US all is roses but if you are unfortunate to have joined SITA via the london office watch out ! no chance of any acreer advance and you will be shunted about without any consultation by managers in US who sadly have no idea what you do, and dont care anyway.i

    Advice to ManagementAdvice

    Stop being so incredibly gullible and try to employ people who can actually do the job rather than those who tell you they can. (CEO is on the way out anyway)

    Neutral Outlook
    No opinion of CEO
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  5.  

    Challenging, Rewarding place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA

    Pros

    Great place to work, that offers great opportunities

    Cons

    A bit slow paced for my taste

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    An enjoyable and even exciting company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in London, England
    Current Employee - Middle Management in London, England

    I have been working at SITA full-time (more than 5 years)

    Pros

    A good place to work, I can recommend SITA to any potential employee. Generally strong and competitive product range although with some loss making products that should be weeded out. Becoming a lot more innovative. Company is respected across the industry. I am proud to say I work at SITA and that is shared by most staff. Some really great and knowledgable people. Well structured HR/people management. Good salaries.

    Cons

    No leadership externally or internally. CEO is virtually invisible internally and externally. No desire by Geneva HQ to communicate with or motivate employees. Constant restructuring leads to uncertainty. Regular sackings with those left being asked to do more with less. Stagnant company with low profit margins.

    Advice to ManagementAdvice

    Basta Francesco. Get rid of our CEO, he is holding SITA back. It is time he is held to account for too many disastrous and costly decisions. The next level down - the regional presidents - are generally strong leaders and one of them could give SITA the leadership they need. Try listening to us on the ground for once rather than dictating from above. Abandon over-budget mega projects that show no ROI.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Nice people, chaotic environment, second rate senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at SITA

    Pros

    Friendly people and diverse cultural mix
    Good balance between work and private life
    Good benefits and holiday entitlement
    Wide range of technologies used

    Cons

    Lack of structure
    Processes are poor or missing completely
    Lack of accountability - major programs fail (i.e. very late or well over budget) with no consequence to the program management
    The company seems to reorganise every 18-24 months
    Senior management are out of touch and lack vision
    There is a disconnect between director level and below (who know what is going on), and senior management (VP and above).

    Advice to ManagementAdvice

    Get in touch with the real issues facing staff on the font line. Take this into account so realistic goals can be set.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Expectancy of work is high, compensation beyond agreed salary is an extra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in City of London, England
    Former Employee - Anonymous Employee in City of London, England

    I worked at SITA

    Pros

    SITA allows you to take on opportunities and sometimes even puts opportunities on you without you having asked for it. For a person that is willing to live with unexpected constant change, it is a great opportunity.

    Cons

    SITA is in an internal constant flux of change, a lot of times an employee just found its way in the company, than the internal infrastructure is changing. This has caused confusion and instability.

    Advice to ManagementAdvice

    Trust your employees that they have a power to contribute to the success of SITA, engage your employees to participate more in the change that comes with a growing successful business.

    Doesn't Recommend
  9.  

    good place if you have no ambition and want an easy ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager - Consulting in London, England
    Current Employee - Senior Manager - Consulting in London, England

    I have been working at SITA

    Pros

    good life/work balance, decent package and benefits

    Cons

    lacklustre, slow, unprofessional, total lack of respect for its customers

    Doesn't Recommend
  10.  

    Enjoyed it, but weak management and no processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Service Manager in London, England
    Former Employee - Service Manager in London, England

    I worked at SITA

    Pros

    Family friendly, interesting work, respected company, job security, impossible to get sacked in France.

    Cons

    Salary poor, ripped-off, too many people working from home, weaken team cohesion.
    Lack of processes
    Excellent people promoted to the point of incompetence.

  11. 2 people found this helpful  

    Looking elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England

    I have been working at SITA

    Pros

    Interesting technology. People I work with. Travel opportunities. Worldwide exposure.
    Opportunities for transfer within the company.
    Historic company with traditional role in the Airline Industry.
    Corporate security, if not personal job security.

    Cons

    Politics, Bureaucracy, Lack of information. Lack of teamwork.
    Uncertanty of job security. There have been several inexplicable departures, and the Airline industry is in tough times.
    clearly Job Perfomance is not a criteria for promotion or retention.
    There are very few staff functions, or social events where senior staff communicate with the peons.

    Advice to ManagementAdvice

    Show a little concern for the sucess of the enterprise and the well being of the staff.
    There have been changes that have not been fully explained.
    Encouraging a sense of job satisfaction , and a focus on good customer relations would improve the work environment immensely.

    Doesn't Recommend
    No opinion of CEO

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