SITA
3.1 of 5 87 reviews
www.sita.aero Geneva, Switzerland 500 to 999 Employees

SITA Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.1 87 reviews

                             

52% Approve of the CEO

SITA CEO Francesco Violante

Francesco Violante

(50 ratings)

58% of employees recommend this company to a friend
87 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Multi Cultural, Work/Life balance, Benefits, Vacation package, Good work environment"
    in 7 reviews
  • "Good work environment and flexible hours"
    in 9 reviews
Cons:
  • "Pockets of dysfunctional senior management that doesn't understand the business"
    in 5 reviews
  • "Red tape galore, low pay for performance, no raises"
    in 3 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Good for learning

Anonymous Employee (Current Employee)
London, England

I have been working at SITA full-time for more than 3 years

ProsFamily friendly (flexible working is being tolerated a lot);
Some experienced and knowledgeable colleagues from all professions;
Interesting work and plenty of oportunity for creative solutions;

ConsGeographically very spread out activities, fielded by way too little permanent employees, which accounts for a heavy work-load, much jugling and some cutting of corners. There are many contractors yes, but this ends up being more costly to the company than if they had higher head-count;
Complicated operations and solutions, due to history, makes operating whithin the company challenging at times;
A bit heavy and bureaucratic corporate decision making procedures;

Advice to Senior ManagementIncrease the number of permanent head-count;
Keep tallent in the company by keeping up with market rates of salaries & inflation.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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across the pond

IT Technologies (Current Employee)
London, England

I have been working at SITA full-time for more than 5 years

Proslots of new stuff going on and a definite push towards new technologies

ConsIf you live/work in US all is roses but if you are unfortunate to have joined SITA via the london office watch out ! no chance of any acreer advance and you will be shunted about without any consultation by managers in US who sadly have no idea what you do, and dont care anyway.i

Advice to Senior ManagementStop being so incredibly gullible and try to employ people who can actually do the job rather than those who tell you they can. (CEO is on the way out anyway)

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Challenging, Rewarding place to work

Anonymous Employee (Current Employee)

I have been working at SITA

ProsGreat place to work, that offers great opportunities

ConsA bit slow paced for my taste

Yes, I would recommend this company to a friend

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An enjoyable and even exciting company to work for

Middle Management (Current Employee)
London, England

I have been working at SITA full-time for more than 5 years

ProsA good place to work, I can recommend SITA to any potential employee. Generally strong and competitive product range although with some loss making products that should be weeded out. Becoming a lot more innovative. Company is respected across the industry. I am proud to say I work at SITA and that is shared by most staff. Some really great and knowledgable people. Well structured HR/people management. Good salaries.

ConsNo leadership externally or internally. CEO is virtually invisible internally and externally. No desire by Geneva HQ to communicate with or motivate employees. Constant restructuring leads to uncertainty. Regular sackings with those left being asked to do more with less. Stagnant company with low profit margins.

Advice to Senior ManagementBasta Francesco. Get rid of our CEO, he is holding SITA back. It is time he is held to account for too many disastrous and costly decisions. The next level down - the regional presidents - are generally strong leaders and one of them could give SITA the leadership they need. Try listening to us on the ground for once rather than dictating from above. Abandon over-budget mega projects that show no ROI.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nice people, chaotic environment, second rate senior management

Anonymous Employee (Current Employee)
London, England

I have been working at SITA

ProsFriendly people and diverse cultural mix
Good balance between work and private life
Good benefits and holiday entitlement
Wide range of technologies used

ConsLack of structure
Processes are poor or missing completely
Lack of accountability - major programs fail (i.e. very late or well over budget) with no consequence to the program management
The company seems to reorganise every 18-24 months
Senior management are out of touch and lack vision
There is a disconnect between director level and below (who know what is going on), and senior management (VP and above).

Advice to Senior ManagementGet in touch with the real issues facing staff on the font line. Take this into account so realistic goals can be set.

No, I would not recommend this company to a friend

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Expectancy of work is high, compensation beyond agreed salary is an extra

Anonymous Employee (Former Employee)
City of London, England

I worked at SITA

ProsSITA allows you to take on opportunities and sometimes even puts opportunities on you without you having asked for it. For a person that is willing to live with unexpected constant change, it is a great opportunity.

ConsSITA is in an internal constant flux of change, a lot of times an employee just found its way in the company, than the internal infrastructure is changing. This has caused confusion and instability.

Advice to Senior ManagementTrust your employees that they have a power to contribute to the success of SITA, engage your employees to participate more in the change that comes with a growing successful business.

No, I would not recommend this company to a friend

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good place if you have no ambition and want an easy ride

Senior Manager - Consulting (Current Employee)
London, England

I have been working at SITA

Prosgood life/work balance, decent package and benefits

Conslacklustre, slow, unprofessional, total lack of respect for its customers

No, I would not recommend this company to a friend

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Enjoyed it, but weak management and no processes

Service Manager (Former Employee)
London, England

I worked at SITA

ProsFamily friendly, interesting work, respected company, job security, impossible to get sacked in France.

ConsSalary poor, ripped-off, too many people working from home, weaken team cohesion.
Lack of processes
Excellent people promoted to the point of incompetence.

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Looking elsewhere

Project Manager (Current Employee)
London, England

I have been working at SITA

ProsInteresting technology. People I work with. Travel opportunities. Worldwide exposure.
Opportunities for transfer within the company.
Historic company with traditional role in the Airline Industry.
Corporate security, if not personal job security.

ConsPolitics, Bureaucracy, Lack of information. Lack of teamwork.
Uncertanty of job security. There have been several inexplicable departures, and the Airline industry is in tough times.
clearly Job Perfomance is not a criteria for promotion or retention.
There are very few staff functions, or social events where senior staff communicate with the peons.

Advice to Senior ManagementShow a little concern for the sucess of the enterprise and the well being of the staff.
There have been changes that have not been fully explained.
Encouraging a sense of job satisfaction , and a focus on good customer relations would improve the work environment immensely.

No, I would not recommend this company to a friend

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Montreal office is the worst

Internal Helpdesk (Current Employee)
Montreal, QC (Canada)

I have been working at SITA full-time for more than 5 years

ProsGood group of people (staff)
Good facilities, very modern

ConsManagement is the worst I have ever worked for, they seem lost half the time.
Treat their people as numbers, plugs to fill holes

Advice to Senior ManagementSenior management needs to reign in their middle management, stop treating staff as dispensable garbage. Staff has no say in anything, management controls with a whip and chair, this is no way to run a global company.

No, I would not recommend this company to a friend

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