SSE Reviews

Updated 19 October 2014
Updated 19 October 2014
28 Reviews
3.6
28 Reviews
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SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
9 Ratings

Employee Reviews

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  1.  

    Metering operative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meter Fixer
    Current Employee - Meter Fixer

    I have been working at SSE full-time (more than 8 years)

    Pros

    Good benefits, 2 shares schemes, discounted energy, plus many more staff only benefits

    Cons

    Performance related pay, no overtime pay just toil

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Needs Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Cardiff, Wales
    Current Employee - Customer Service Advisor in Cardiff, Wales

    I have been working at SSE full-time (more than 5 years)

    Pros

    Leading the industry in safety and only energy company in the UK to not off shore it's staff or services.
    You'll certainly make friends.

    Cons

    The company vision of "family" does not translate into the experience for staff. They wish to lead the industry in all areas for employees, however lack innovation or even common sense in a lot of areas.

    Advice to ManagementAdvice

    Spend some time with your front line/sub-ordinates as what you think they do day-to-day is very different from what they actually do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Havant, England
    Current Employee - Data Analyst in Havant, England

    I have been working at SSE full-time (more than 8 years)

    Pros

    You can earn a good salary if you get lucky. The people are good to work with, often very helpful. The offices are usually very good with modern facilities.

    Cons

    Getting things done is difficult; there's a lot of red tape. Very bureaucratic company. Hugely disorganised in parts. Won't spend time/money/effort to do a job well and sustainably.

    Advice to ManagementAdvice

    Employee the right people to do the right job.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    A continuing adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Analyst in Havant, England
    Current Employee - Management Analyst in Havant, England

    I have been working at SSE full-time (more than 5 years)

    Pros

    It's a family away from home, everyone is close knit and go through the good and bad times together. Always supporting each other and being their brother's keeper. Amazing benefits, a joy to work for.

    Cons

    Definitely need management training especially within the call centre where I started out, seems like nothing has changed. Very young managers each with their own rules which means the rules are not consistent throughout the company. This needs to change and I believe more training will benefit the long term goal and vision of the company that SSE strive for.

    Advice to ManagementAdvice

    Benefits are great, training needs to improve a short term cost but a long term benefit. This should be invested in. There needs to be consistency within the company. I have worked here for 5 years and the same problems arise regarding management.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good work life balance, can be better by good governence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Havant, England
    Former Employee - Business Analyst in Havant, England

    I worked at SSE full-time (more than 5 years)

    Pros

    Yearly salary increments and flexible approach to taking leaves. Safety culture is good, company prouds itself on being good at customer service which is good.

    Cons

    Very less social gathering and outings. Real hard to break out of norm and try to do things differently. Days weeks and years pass by doing same repetative stuff if you are not carefull and you may age on the same chair.

    Advice to ManagementAdvice

    Provide groth opportiunities to employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company, poor middle management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Havant, England
    Current Employee - Customer Service Advisor in Havant, England

    I have been working at SSE full-time (more than an year)

    Pros

    As long as you hit your targets and put in the effort you do get recognition and possible new opportunities. The company invest a lot of time and money on existing employees.

    Cons

    Due to a lot of pressure, some middle management don't recognise these individuals allowing for that work ethic and enthusiasm to go unnoticed, leading to loss in morale!

    Advice to ManagementAdvice

    Get to know what motivates each of your employees and use this to generate good morale and results. Now what their goals and take a genuine interest in helping them reach it.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Inverness, Scotland
    Current Employee - Anonymous Employee in Inverness, Scotland

    I have been working at SSE full-time (more than an year)

    Pros

    I get to go to work knowing i'm always progressing forward, always learning and always growing. I work with a great bunch of lads that look after me and are always there if I need any help. In my view there's no problems with getting time off as long as I let them know in advance. generally everyone has been extremely friendly to me.

    Cons

    It can take a while for things to get done in terms of getting the information your needing or equipment things like that. right now things are a little sporadic as we're a bit short of team members.

    Advice to ManagementAdvice

    Consider improving the speed we get notified of important information.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Twenty years of blood, sweat and tears

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Account Manager in Basingstoke, England
    Current Employee - Billing Account Manager in Basingstoke, England

    I have been working at SSE full-time (more than 10 years)

    Pros

    My colleagues make every day enjoyable, and we all enjoy getting things done as a team, and making sure our customers get the best possible service.

    Cons

    The software we have to use is not always up to the job, and the management need to relax, and allow the experienced staff to use their own judgement whenever possible. Communication is key and making sure the staff have the necessary tools to perform at the required standard.

    Advice to ManagementAdvice

    Use the loyalty and experience of your staff to your advantage, instead of encouraging them to leave (VER) and replacing them with young, eager but less experienced staff, who don't necessarily have the best interests of the company at heart.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Work hard and you can go far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Programmer in Havant, England
    Current Employee - Analyst Programmer in Havant, England

    I have been working at SSE full-time (more than 10 years)

    Pros

    Great working atmosphere, people are generally good, obviously there are going to some poor ones. Staff benefits are really good and include, sharessave scheme where you buy share s at a 20% discount, shares sip buy 3 shares and they give you 6 free ones (yes 6 free!!), pension where at minimum they match but long service means I put in 6% and they 12%. Staff discount on energy bills, holiday plus so you can buy up to 2 weeks extra holiday, car lease scheme.......need I go on.

    I started 14 years ago in the call centre, planned to stay 6 months....now work in It on £500 million project to deliver smart meters and earn 4 times what I did when I started. I have industry recognised skills and could probably go else where and earn more money but I love working for them.

    Cons

    Too many freeloaders whose managers are not strong enough to manage them out. Change can be resisted by those not engaged.

    Advice to ManagementAdvice

    Contractor's are not always better value, make sure you take the time to review sse employees views before renewing contract. Create more junior positions to give progression to unskilled staff.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I loved working for SSE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BR Resolver in Basingstoke, England
    Former Employee - BR Resolver in Basingstoke, England

    I worked at SSE full-time (more than 10 years)

    Pros

    friendly staff that worked together in teams & some management are there to listen to you whether it be work issues or , the variation of different positions within the company kept the boredom at bay

    Cons

    managers are too young .. they may know their jobs but does not have any people skills, being a long term employer i encountered family illness issues & SSE did not support me, SSE pledge to look after their staff .

    Advice to ManagementAdvice

    listen to your staff & make them feel that they are valuable as there were very few that did this to me

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

SSE Photos

Scottish & Southern Energy Depot, Malwood (Photo thanks to Geograph user Peter Facey, Some Rights Reserved)
Offices of Scottish Southern Energy, Vastern Road (Photo thanks to Geograph user Roger Templeman, Some Rights Reserved)
Scottish & Southern Slough Power Station (Photo thanks to Geograph user Chris Allen, Some Rights Reserved)

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