Safeway

  www.safeway.com
  www.safeway.com

Safeway Reviews in Washington, DC

Updated 9 November 2014
Updated 9 November 2014
1,216 Reviews
2.8
1,216 Reviews
Rating Trends

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Safeway CEO Robert Edwards
Robert Edwards
189 Ratings

Review Highlights

Pros
  • Safeway is one of the very few companies that gives you work / life balance which is rare these days (in 47 reviews)

  • Good benefits, strong union, nearly impossible to get fired (in 47 reviews)


Cons
  • Work-life balance is really off considering your schedule changes drastically every week (in 38 reviews)

  • Upper management was unrealistic at times in their expectations given labor models (in 56 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Safeway is the safe way to make an honest wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Clerk in Washington, DC (US)
    Former Employee - Food Clerk in Washington, DC (US)

    I worked at Safeway part-time (more than an year)

    Pros

    Although many of my peers could not believe that I would work for a grocery store, I found the experience to be liberating on many levels.

    Cons

    Some of my coworkers were unscrupulous thieves, but that's to be expected in this sort of economic environment.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Sometimes confusing and humiliating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier in Washington, DC (US)
    Current Employee - Front End Cashier in Washington, DC (US)

    I have been working at Safeway part-time (more than an year)

    Pros

    other employees are nice and sometimes helpful

    Cons

    management is confused and not communicating clearly. they don't know if they want speed or customer service. need more training.

    Advice to ManagementAdvice

    train the management. educate on customer service to other employees. stop being so anal about speed. can't have both speed and customer service. tell management to stop belitting employees in front of customers. fix the equipment in the store and get the rest of the employees to do their job so that customers don't have to wait and wait in line because of wrong pricing or equipment that keeps breaking down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Driver in Washington, DC (US)
    Current Employee - Full Time Driver in Washington, DC (US)

    I have been working at Safeway full-time (less than an year)

    Pros

    Decent Pay with raise every quarter

    Cons

    Need to upgrade the material and too much red tapes. Been working with the same old truck that are sometimes unsafe and need maintenance.

    Advice to ManagementAdvice

    If you are a driver then you would driver for your all life there pretty much no promotion that's just not fair for anyone who wants a career.

    Positive Outlook
    No opinion of CEO
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  5.  

    Safeway is great company that encourages their employees to grow in the career and in life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk in Washington, DC (US)
    Current Employee - Deli Clerk in Washington, DC (US)

    I have been working at Safeway part-time (more than an year)

    Pros

    The customs are great. The work staff has a great sense of teamwork.

    Cons

    The amount of hours is not enough.

    Advice to ManagementAdvice

    Show a little compassion about their employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    30+ years with company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Washington, DC (US)
    Current Employee - Assistant Manager in Washington, DC (US)

    I have been working at Safeway full-time (more than 10 years)

    Pros

    Secure job with average benefits.

    Cons

    Hires store management from outside sources (other business types and no experience military) and gives them better stores than seasoned managers.

    Advice to ManagementAdvice

    Promote from within fairly and stop hiring outside middle management with no experience and paying them higher wages than seasoned employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Long hours and poor senior management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Washington, DC (US)
    Current Employee - Store Manager in Washington, DC (US)

    I have been working at Safeway full-time (more than 10 years)

    Pros

    Great salary. Decent benefits. Some locations are great.

    Cons

    Long hours. Low quality of employees. Some locations are bad.

    Advice to ManagementAdvice

    It's OK to be positive and praise your employees every once and awhile.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor District Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Washington, DC (US)
    Current Employee - Management in Washington, DC (US)

    I have been working at Safeway full-time (more than an year)

    Pros

    Received a pay check every week.

    Cons

    District Manager had no personality, it's all about who you know. Poor training. Two faced environment. Impossible bonus structure.

    Advice to ManagementAdvice

    Get a good training program, teach district managers to be equal with managers. Far too many audits

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    No longer a career opportunity... just another job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Clerk in Washington, DC (US)
    Current Employee - Food Clerk in Washington, DC (US)

    I have been working at Safeway full-time (more than 10 years)

    Pros

    Safeway employees enjoy a really great benefits package, once deemed eligible (presently 18 months for some benefits, 36 months for others).

    Cons

    Employees are told they will be fired if they violate certain policies, but when customers complain, managers break the policy, making employees look like they don't know what they're doing.

    Advice to ManagementAdvice

    Listen to your front line employees, and a terminable offense for a clerk needs to be the same for management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    What does it take?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Full Time Food Clerk in Washington, DC (US)
    Current Employee - Full Time Food Clerk in Washington, DC (US)

    I have been working at Safeway

    Pros

    I've worked foe Safeway for 30 years. The pay is decent and the benefits are quite good. My co-workers are great. I get plenty of vacation and getting certain days off is usually very easy.

    Cons

    Constantly barraged with soliciting charitable donations. This irritates many customers. Also, the company's new "customer service" policies are designed to force employees to drive sales rather than be courteous and helpful to the customers. Job recognition or positive feedback of any kind is non-existant. Rather, our jobs are threatened if we are not perfect on secret shopper reports.

    Advice to ManagementAdvice

    Provide ANY positive feedback!! Stop forcing us to hard-sell ad items to customers. Allow us to be courteous and friendly, and helpful to the people. We've got to stop losing good, friendly, popular employees because some secret shopper says we missed on some vaguely worded attribute.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    More hours would get better results!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bakery Manager in Washington, DC (US)
    Current Employee - Bakery Manager in Washington, DC (US)

    I have been working at Safeway

    Pros

    Good pay and benefits,If you have been there a while.The customers really appreciate the way we provide excellent customer service,they appreciate us.

    Cons

    The amount of work in the time allowed.If everyone is not working to there full potential the job is very difficult everyone needs to be a team player.Remember our customers are why we have a job!

    Advice to ManagementAdvice

    Add more hours to the stores so that we may better serve the customers while keeping our depts looking presentable.Stop trying to make all the stores so uniform, different areas sell different items.Our differences are what makes people shop around.

    Approves of CEO

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