Sam's Club Reviews

Updated 29 August 2014
Updated 29 August 2014
1,031 Reviews

3.0
1,031 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
312 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 45 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits (in 33 reviews)


Cons
  • Once you become salaried forget having work life balance (in 24 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    GREAT JOB GREAT PEOPLE GREAT BENEFITS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gas Station Partner  in  Oxford, AL (US)
    Former Employee - Gas Station Partner in Oxford, AL (US)

    I worked at Sam's Club full-time for less than a year

    Pros

    Fantastic rate of pay for employees

    Cons

    Very time demanding on employees

    Advice to ManagementAdvice

    Add more jobs

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Wrapper  in  Akron, OH (US)
    Current Employee - Meat Wrapper in Akron, OH (US)

    I have been working at Sam's Club part-time for more than a year

    Pros

    very flexible part-time hours. I was a college student and they worked around my class schedule.
    Profit sharing bonus given out yearly.
    I received feedback often on performance that was helpful and constructive

    Cons

    all associates are expected to push memberships and credit cards.
    during slow season hours were cut to less than 15 hours a week

    Advice to ManagementAdvice

    push selling membership upgrades less and customer service more.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Intern  in  Bentonville, AR (US)
    Former Employee - Merchandising Intern in Bentonville, AR (US)

    I worked at Sam's Club as an intern for less than a year

    Pros

    can communicate with higher ups even as an intern, warm culture, open communication

    Cons

    not very organized, some inefficiencies

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I love working at Sam's club we are family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Check Out Supervisor Team Lead
    Current Employee - Check Out Supervisor Team Lead

    I have been working at Sam's Club full-time for more than 3 years

    Pros

    We are like a family at Sam's we have great mangers and benefits. I enjoy working with the public .

    Cons

    Not having enough help. We need to hire people that want to work

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Pay If you get good Position but the ladder is too tall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club full-time for more than 3 years

    Pros

    The type of work is easy even skill set positions. They will Promote people to Supervisor/ Leadership Roles but that's pretty much it. Vacation time Is nice after your there for a year get a Sick/Personal/Vacation Based on hours.

    Cons

    The Management is to out of control. They don't promote from within anymore at least not from what I can tell. They Cut employee's hours and make everyone else work harder. To the point the Members are frustrated, There for sales are down company wide. They Have way to much over head.

    Advice to ManagementAdvice

    Stick To the Book That Sam Walton Wrote get back to your grass roots. Instead of having Big Year meetings have more frequent personal meetings in the clubs to actually See how it operates. I have a Passion For this Type of business but some of These Clubs Need special Attention to get them pointed in the right direction.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    sams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cart Associate  in  Houston, TX (US)
    Former Employee - Cart Associate in Houston, TX (US)

    I worked at Sam's Club full-time for more than a year

    Pros

    good company to work for

    Cons

    40 hour max work hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    management has a hard time listening to associate input.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter  in  Las Vegas, NV (US)
    Former Employee - Meat Cutter in Las Vegas, NV (US)

    I worked at Sam's Club full-time for more than 3 years

    Pros

    Has great benefits like stock,401k and vacation

    Cons

    starting salaries are very low.schedules and shifts vary from week to week

    Advice to ManagementAdvice

    when you tell an associate to own their business actually listen to what they have to say.

    No opinion of CEO
  9.  

    cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    great place to work for

    Cons

    leadership managers promotions perks

  10.  

    Great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    flexible working hours for students

    Cons

    no days off during peak seasons

    Advice to ManagementAdvice

    Listen to more to the floor associates

  11.  

    Great for college kids while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    The hours are not to bad since they close at 8:30pm most days and early on sundays.

    Cons

    Management is terrible and they do not look towards people going to college as future managers. Its totally by whom ever then want or like.

    Advice to ManagementAdvice

    Pay your employees better and increase management numbers so the employees have management there to support them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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