Sam's Club Reviews

Updated 30 August 2014
Updated 30 August 2014
1,036 Reviews

3.0
1,036 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
316 Ratings

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills (in 45 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits (in 33 reviews)


Cons
  • Once you become salaried forget having work life balance (in 24 reviews)

  • The one thing I got tired of was the constant push for Plus memberships or credit applications (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    GREAT JOB GREAT PEOPLE GREAT BENEFITS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gas Station Partner  in  Oxford, AL (US)
    Former Employee - Gas Station Partner in Oxford, AL (US)

    I worked at Sam's Club full-time for less than a year

    Pros

    Fantastic rate of pay for employees

    Cons

    Very time demanding on employees

    Advice to ManagementAdvice

    Add more jobs

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meat Wrapper  in  Akron, OH (US)
    Current Employee - Meat Wrapper in Akron, OH (US)

    I have been working at Sam's Club part-time for more than a year

    Pros

    very flexible part-time hours. I was a college student and they worked around my class schedule.
    Profit sharing bonus given out yearly.
    I received feedback often on performance that was helpful and constructive

    Cons

    all associates are expected to push memberships and credit cards.
    during slow season hours were cut to less than 15 hours a week

    Advice to ManagementAdvice

    push selling membership upgrades less and customer service more.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a good experience. Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Leander, TX (US)
    Current Employee - Cashier in Leander, TX (US)

    I have been working at Sam's Club part-time for more than a year

    Pros

    Above minimum wage paid to employees

    Cons

    No raises or benefits for a year.

    Advice to ManagementAdvice

    Hire leaders that are willing to work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising Intern  in  Bentonville, AR (US)
    Former Employee - Merchandising Intern in Bentonville, AR (US)

    I worked at Sam's Club as an intern for less than a year

    Pros

    can communicate with higher ups even as an intern, warm culture, open communication

    Cons

    not very organized, some inefficiencies

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    I love working at Sam's club we are family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Check Out Supervisor Team Lead
    Current Employee - Check Out Supervisor Team Lead

    I have been working at Sam's Club full-time for more than 3 years

    Pros

    We are like a family at Sam's we have great mangers and benefits. I enjoy working with the public .

    Cons

    Not having enough help. We need to hire people that want to work

    Advice to ManagementAdvice

    Hire more people.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    great place to work for

    Cons

    leadership managers promotions perks

  8.  

    Great job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    flexible working hours for students

    Cons

    no days off during peak seasons

    Advice to ManagementAdvice

    Listen to more to the floor associates

  9.  

    Great for college kids while in college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sam's Club

    Pros

    The hours are not to bad since they close at 8:30pm most days and early on sundays.

    Cons

    Management is terrible and they do not look towards people going to college as future managers. Its totally by whom ever then want or like.

    Advice to ManagementAdvice

    Pay your employees better and increase management numbers so the employees have management there to support them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    sams

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cart Associate  in  Houston, TX (US)
    Former Employee - Cart Associate in Houston, TX (US)

    I worked at Sam's Club full-time for more than a year

    Pros

    good company to work for

    Cons

    40 hour max work hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    management has a hard time listening to associate input.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meat Cutter  in  Las Vegas, NV (US)
    Former Employee - Meat Cutter in Las Vegas, NV (US)

    I worked at Sam's Club full-time for more than 3 years

    Pros

    Has great benefits like stock,401k and vacation

    Cons

    starting salaries are very low.schedules and shifts vary from week to week

    Advice to ManagementAdvice

    when you tell an associate to own their business actually listen to what they have to say.

    No opinion of CEO

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