Shoppers Drug Mart

  www.shoppersdrugmart.ca
  www.shoppersdrugmart.ca

Shoppers Drug Mart Reviews

Updated 29 October 2014
Updated 29 October 2014
322 Reviews
3.4
322 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
62 Ratings

Review Highlights

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 28 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • When do I have time actually to serve customers and provide superior customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    cosmeticiton

    • Career Opportunities
    Current Employee - Cosmetician in Aldergrove, Northern Ireland
    Current Employee - Cosmetician in Aldergrove, Northern Ireland

    I have been working at Shoppers Drug Mart part-time (more than an year)

    Pros

    its an enjoyable experience learn alot

    Cons

    minimum wage, repetitive salses based job

    Recommends
  2.  

    Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)

    I worked at Shoppers Drug Mart part-time (more than 3 years)

    Pros

    Working with Co-workers -- work culture had a significant impact on why I stayed there for four years.

    Cons

    Management cutting hours to reduce costs also reduces number of workers. I worked there for four years, and by the time I left I took on a Merchandising role with my Supervisor role to make up for "not enough people".

    Advice to ManagementAdvice

    I suggest benefits to keep part-time employees longer and reduce turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    I've been working at Shopper's for about two months now; it's been a mostly very positive experience so far and I look forward to a long career
    here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oshawa, ON (Canada)
    Current Employee - Cashier in Oshawa, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The staff is friendly and upbeat, the supervisors and managers are as well for the most part. Hands on training allows you to learn quickly and pick it up easily. Someone is always around to answer questions and help out. Shopper's is a very professional environment and the store is ALWAYS very clean, tidy and well organized. The manager is an amazing person and posts the schedules well in advance.

    Cons

    The supervisors often have different standards and opinions on how things should be done. You're expected to do a lot of things at once even when it's not possible to multitask so much.
    These are problems that could easily be fixed.

    Advice to ManagementAdvice

    Outline job specifications a bit more clearly and keep your expectations less complicated and more realistic.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I am a cashier in Shoppers drug mart that is the best retails of my dream job and I truly learn a lot of from my duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Richmond, BC (Canada)
    Current Employee - Cashier in Richmond, BC (Canada)

    I have been working at Shoppers Drug Mart (less than an year)

    Pros

    In my store ,
    A great environment , good coworkers to work with , and great benefit :)

    Cons

    If you r interred to work at shoppers drug mart then just drop off ur resume right away

    Advice to ManagementAdvice

    Basically most of our products are really cheaper than the others , but a few items price is a bit expensive , otherwise , we always have a great promotion on weekend

    Recommends
  6.  

    Working at Shoppers Drug Mart Post Office I have gained experience in working in an environment where you have to multi task and be patient with your customers,I have learned to appreciate everyones needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Office Clerk in Toronto, ON (Canada)
    Current Employee - Post Office Clerk in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The pros about working in the post office is you gain the knowledge how the mail system works. You are able to advice people who dont know anything about it.

    Cons

    The cons about the post office is. Having to deal with customers who are not patient. Who want things done on their own time and their way. At the end of the day you as the employee have to have the patients.

    Advice to ManagementAdvice

    One thing i would share is the post office can get extremly busy, and for those who do not have the skills to deal with long line ups . I woulf advise management to have more then 1 employee work until closing time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Overall great experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Great company lots of support.

    Cons

    More and more responsibilities in cosmetics. Getting harder to keep up with demands.

  8.  

    Good for people who don't know much about technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart full-time (less than an year)

    Pros

    SDM is good for people who don't know much about technology, and people who are just looking for a stable job.

    Cons

    Ridiculous IT systems, inadequate tools, 9-5 attitude

    Advice to ManagementAdvice

    Technology matters, dual monitors, latest Windows and Office, adequate database and data storage solutions... basic technology. Most of senior management clearly knows little to nothing about it. And therefore put no emphasis on that. If you want to attract young talent you need to change the way you think about IT.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Mixed feelings - the good, bad and ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Toronto, ON (Canada)
    Current Employee - Coordinator in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart full-time (more than 5 years)

    Pros

    Employees get a company discount at any Shoppers Drug Mart location, they offer flexible benefits, the office puts on seasonal charity sales, there are sampling of products at times, coworkers are excellent.

    Cons

    No training, promoting finger-pointing and attacking behaviour, expected to work crazy hours at times without any thanks or acknowledgement, difficult to grow out of certain positions, workload increasing, job grades being lowered across the board.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receiver in New Westminster, BC (Canada)
    Current Employee - Receiver in New Westminster, BC (Canada)

    I have been working at Shoppers Drug Mart full-time (more than an year)

    Pros

    Good company
    No big problems
    Nice people

    Cons

    Schedule change everything week
    No dental care

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Feeling happy to work in store 0613

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Beauty Boutique Expert in Markham, ON (Canada)
    Current Employee - Beauty Boutique Expert in Markham, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    Co workers, supervisors are very nice.
    Beauty boutique manager is awesome, never giving you hard time.

    Cons

    Nothing has been improved, absolutely no complaints at all, I'm so proud of working in this store.

    Advice to ManagementAdvice

    No advice, everything is doing great.

    Recommends
    Positive Outlook
    Approves of CEO

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