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Shutterfly Reviews

Updated 15 April 2015
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Employee Reviews

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  1. Helpful (1)

    Not a lot of room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)

    I have been working at Shutterfly full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great management, great work/life balance

    Cons

    not a lot of room for growth

  2. Helpful (7)

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Clara, CA (US)
    Former Employee - Anonymous Employee in Santa Clara, CA (US)

    I worked at Shutterfly full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Shutterfly considers itself a high-tech company so food and snacks are plentiful.

    Cons

    One would think that Shutterfly is a happy little company "sharing life's joy" but apparently joy is only for Shutterfly's customers. There's no joy there and oddly enough a very unfriendly environment. Lots of fire drills due to lack of planning, a young workforce that needs mentoring and a leadership team of self-serving white guys who lack both business and social skills.

    Advice to Management

    Being a leader isn't just calling yourself one or by bullying employees. You're only a leader if people truly WANT to follow you. There's so much untapped talent and energy being wasted. Your employees are giving you just a fraction of their what they are capable of -- learn how to lead and employees will respond with a heap of discretionary effort that is completely untapped.

  3. Great place to work

    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Shutterfly

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Flexibility, work- life balance, new technologies to learn

    Cons

    Personal growth - Not so much.

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  5. Creative and Fun

    • Work/Life Balance
    • Culture & Values
    Former Employee - Freelance Content Designer in Redwood City, CA (US)
    Former Employee - Freelance Content Designer in Redwood City, CA (US)

    I worked at Shutterfly

    Recommends
    Recommends

    Pros

    I've worked as a Designer at Shutterfly and it's very creative. No one micro manages and forces you to create a specific look and feel. Just create things that suits your own style. The team is fun and nice. We would hang out after work and on the weekends.

    Cons

    Very low pay for contractors.

  6. Helpful (1)

    Happy Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working here. Everyone is friendly and always willing to help. I have never been happier at a job.

    Cons

    My personal con is the commute, but working for this company makes the commute totally worth it.

  7. Seasonal production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Production in Shakopee, MN (US)
    Former Employee - Seasonal Production in Shakopee, MN (US)

    I worked at Shutterfly full-time (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clean work environment, highly developed and tested production machinery, employee storage lockers, dining facility

    Cons

    I felt like a number and not a valued individual, no notice of discharge, bad communication between supervisor and subordinates, length of contract did not result out to what was initially discussed.

  8. Great job if you aren't ambitious at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Fort Mill, SC (US)
    Former Employee - Customer Service Representative in Fort Mill, SC (US)

    I worked at Shutterfly full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay every week
    Friendly coworkers

    Cons

    Crabs in a bucket
    No growth opportunity
    Schedule bidding
    Management -favoritism
    You will remain a temporary employee-never a direct hire

    Advice to Management

    Allow those with potential to grow with the company instead of milking the cow for all it worth with no compensation.

  9. Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shutterfly full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free lunch on Wednesdays, free beverages and healthy snacks. Generous employee discounts. Casual office attire.

    Cons

    When I started training (if you can call it that...I watched someone else in my department do their job while talking through it very quickly, for about a half day before I was sent away to do my own thing), I was confused as to what job I had actually been hired for. Between what the hiring manager told me in my phone screening, what my direct manager told me in my interview, and what job actually was, I felt extremely misled. It's like they tell you the job is one thing so you'll take it, and once they've sucked you in and you're actually in the office, they let you know what you'll actually be doing, which is way different from what they initially said.

    Paid time off is decent, but if you call in sick you get demerits. Beware of this demerits system. It's absolutely ridiculous. Holidays are confusing and I'm still not clear what days are off and what days are overtime pay, and no one seems to be able to confirm those details with me.

    Advice to Management

    Be more clear with employees, and stop punishing your employees for being ill.

  10. Working for Shutterfly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Igen Press Operator in Fort Mill, SC (US)
    Current Employee - Igen Press Operator in Fort Mill, SC (US)

    I have been working at Shutterfly full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a strong company that takes care of their people. I worked for them for 8+ years and was able to grow with the company when it came to NC. It has strong core values . Shutterfly is a company that invest in their peoples success as well as thier own

    Cons

    Only 1 member of management that was disrespectful and rude .

    Advice to Management

    Keep up the great work.

  11. Great Company. Substantially lower pay-rates from when the original Shutterfly CEO was on-board.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Workfow Coordinator in Shakopee, MN (US)
    Current Intern - Workfow Coordinator in Shakopee, MN (US)

    I have been working at Shutterfly as an intern (less than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Mostly, good people with a clean, safe, and cutting-edge work environment.

    Cons

    Pay is not excessive or competitive with companies in the same field or business.

    Advice to Management

    Get away from trying to save money with so many temporary workers during the "busy season", or Q4 as it is referred to. Most workers from temp. agencies are not able to keep the high-quality that you need and should not be operating super high-tech and very expensive $1 Million+ machines, get a clue. Hire on the very best people that deserve the positions and have mastered the machines/processes, not the "yes men" and "boot-lickers" that you seem to hire most often...

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