Sleep Number by Select Comfort

  www.sleepnumber.com
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Sleep Number by Select Comfort Reviews

Updated 23 August 2014
Updated 23 August 2014
143 Reviews

2.9
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
61 Ratings

Review Highlights

Pros
  • Great product with great concept and innovative product (in 16 reviews)

  • Flexibility in work/life balance depending on what area of the company you are in (in 7 reviews)


Cons
  • Horrible upper management starting with District Managers (in 14 reviews)

  • Upper management not in touch with sales people (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Wish I could give zero stars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleep Number by Select Comfort

    Pros

    Compensation. The bed is worth the money. My direct manager is the only person who had any idea what was going on.

    Cons

    This company is blinded by the benefits of their product. Management has no time for anyone but themselves. It's a rat race that pays no mind to the people actually bringing ideas to the table, and then upper management takes all the credit. Turn around times are ridiculously short. It's pitiful. A toxic work environment that no one should have to endure.

    Advice to ManagementAdvice

    Pay attention to your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Asheville, NC (US)
    Former Employee - Store Manager in Asheville, NC (US)

    I worked at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    Helping people get a better nights sleep

    Cons

    The corporate side of the business does not care about what is happening at a store level. Retail hours. Most of the stores are in malls.

    Advice to ManagementAdvice

    Felt I was walking on egg shells the 7 yrs I was there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irmo, SC (US)
    Former Employee - Anonymous Employee in Irmo, SC (US)

    I worked at Sleep Number by Select Comfort full-time for more than 10 years

    Pros

    First of all, the product is great. I have and always will be a fan of the Sleep Number bed. The company itself has a great management team who encourages employees to do their best and promote them based off of their strengths. I personally wouldn't be where I'm at if it wasn't for my 10+ years with this organization. They are well structured throughout, offer great benefits, and offer very competitive pay as well.

    Cons

    There's not many to list. It can be difficult to move up within the manufacturing facilities due to the overall lack of staff positions, which is to be expected with any company.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Mar 14, 2014Human Capital

    Thank you for your review. It is great to read your positive feelings towards Sleep Number, and thank you for spending 10 years with us!

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  5.  

    Management Heart in the Right Place, but Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    Still has a small company feel even with steady growth. Product innovation is highly encouraged.

    Cons

    Limited opportunity for movement.
    R&D time seems too rushed.

    Positive Outlook
  6.  

    Sleep Number has come a long way from days past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort

    Pros

    The company is continuing to move in the right place.

    Cons

    Pay your managers more salary.

  7. 1 person found this helpful  

    Please check out the job opportunity very , very well before taking it. They don't tell you one quarter of the truth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort full-time

    Pros

    Don't have to do much in way of sales, just doing busy work in case a customer walks in.

    Cons

    Everything from top to bottom is in shambles. Cult like atmosphere. Always in that "Gotcha" mode. Motivational practices are horrific. All politics. Strongly advise against applying for a job there.

    Advice to ManagementAdvice

    Start thinking about ways to bring customers into the stores instead of your rah rah fraternity type approach and having the employees make 50 phone calls a day. You want to be a big time operator start acting like one. Upper management has no idea what their regional and district managers are doing to their company. Human resources can not be called on for anything. Situations are just swept under the rug or come back at you instead of helping you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great products...promising future!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Private  in  Minneapolis, MN (US)
    Current Employee - Private in Minneapolis, MN (US)

    I have been working at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    After the exciting introduction of the new bed at CES, I am feeling re-energized and excited about our future.

    Cons

    2013 was a tough year...glad to get it behind us.

    Advice to ManagementAdvice

    Empower leaders at all levels to make decisions...you have a talented and capable team.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Former Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    Great products, strong family-like store environment, good pay

    Cons

    Business leadership not the best in past few years, changes with upper level management not making the smartest decisions

    Advice to ManagementAdvice

    You get what you pay for and those of us that stuck in there and brought the company back from desperate times a few years back should be respected and appreciated for our service, not let go because me are costing you a little bit more money each month. We were worth what were paid

    Neutral Outlook
    No opinion of CEO
  10.  

    Good retail job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Baltimore, MD (US)
    Former Employee - Store Manager in Baltimore, MD (US)

    I worked at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    If you like making people's lives better and love sales, it's a great place to work. Job load is fairly easy once you get products down. Hours stay consistent throughout the year unlike a lot of other retailers.

    Cons

    Not a lot of room to move up.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Client driven company, Heavy push on sales force.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Professional  in  Sacramento, CA (US)
    Former Employee - Sleep Professional in Sacramento, CA (US)

    I worked at Sleep Number by Select Comfort full-time for more than 3 years

    Pros

    Great product with great concept and innovative product. Customers are the main asset to this company. Sleep Number does really care about customers and their sleep/health.

    Cons

    Commission structure is tiered and set to where its tough to jump in to the next tier to actually get that desired paycheck. Years past the goals were more realistic but goal hikes have made it very tough to achieve 100%. Benefits are very minimal and lead generation can be tough when you are standing at the door in the mall.

    Advice to ManagementAdvice

    Have marketing do a better job at getting new and old customers in the door rather than rely on cold calling old and cold leads all day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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