Social Security Administration

  www.ssa.gov
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Social Security Administration Reviews

Updated 14 August 2014
Updated 14 August 2014
205 Reviews

3.2
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Carolyn W. Colvin
26 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative  in  Huntsville, AL (US)
    Current Employee - Service Representative in Huntsville, AL (US)

    Pros

    Decent career starting position out of undergrad

    Cons

    Did not like office culture, or working with public

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not bad, for a federal agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney Advisor  in  Arlington, VA (US)
    Current Employee - Attorney Advisor in Arlington, VA (US)

    Pros

    Excellent health benefits and medical/vacation leave. Secure employment, low-stress work, freedom to slack off.

    Cons

    A crowd of low-performers, bullied by a union that facilitates the continued low performance of its employees. Management is completely oblivious to any concept of improvement and does develop talent or provide assistance to improve lower performance .

    Advice to ManagementAdvice

    Advance full federal employment practice overhaul.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer  in  Kansas City, MO (US)
    Current Employee - Benefit Authorizer in Kansas City, MO (US)

    Pros

    flexible hours, no dress code, promotion potential, good benefits, great union,

    Cons

    BA job can be difficult, training is long.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    For the most part, I like to work for this agency as it allows me to help people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Case Technician  in  Chicago, IL (US)
    Current Employee - Senior Case Technician in Chicago, IL (US)

    Pros

    The flexibility, leadership, and available training's are great.

    Cons

    The are various cons in this agency, but growth would be the main one if you don't have connections. In spite how great employee you are, chances to be promoted are slim and none if you don't have connections.

    Advice to ManagementAdvice

    Management should not be able to prevent employees from being promoted to a higher position just because they don't want to lose a certain employees, due to their excellent performance. I have been performing above and beyond management expectations, but I am having hard time to be promoted because according to my director, I am his the best employee, which he can't even imagine to lose. This is totally wrong.

    Recommends
    Neutral Outlook
  6.  

    Excellent Federal employer with high pay rates and room for advancement

    Former Employee - Senior Case Technician  in  San Bernardino, CA (US)
    Former Employee - Senior Case Technician in San Bernardino, CA (US)

    Pros

    Flexiplace (their version of telecommuting), great office morale, monetary awards.

    Cons

    Difficult to get hired unless you know someone, are related to someone or have veteran's preference.

  7.  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    Pros

    Great office environment, Exciting, Demanding, opportunity for advancement

    Cons

    Not enough staff to handle wok load

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Security Analyst  in  Durham, NC (US)
    Current Employee - Senior Security Analyst in Durham, NC (US)

    Pros

    Pay is good. Below market rate. Stress is low. High job security because most people want to make more.

    Cons

    People are very cliqueish and like to hook up their friends. There is a fiefdom culture here that is encouraged in all levels of management.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good place to learn

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Opportunity to learn about the Federal government

    Cons

    Limited growth opportunies for employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good overtime poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Baltimore, MD (US)
    Former Employee - Anonymous Employee in Baltimore, MD (US)

    Pros

    Easy to work overtime on weekends and also can have credit hours when you don't have enough leave for time off

    Cons

    Dealing with career government employees can be frustrating. Fixing their mistakes. also had abestos in the building

    Advice to ManagementAdvice

    Listen to the people who do the work

    Doesn't Recommend
  11.  

    Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Decision-writer  in  Phoenix, AZ (US)
    Former Employee - Decision-writer in Phoenix, AZ (US)

    Pros

    salary and benefits were generally ok; co-workers were nice

    Cons

    work VERY repetitive; not much work-life balance

    Advice to ManagementAdvice

    Work on improving morale among employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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