Sports Direct

  www.sportsdirect.com
  www.sportsdirect.com

Sports Direct Reviews

Updated 29 October 2014
Updated 29 October 2014
98 Reviews
2.2
98 Reviews
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Sports Direct CEO David M. Forsey
David M. Forsey
42 Ratings

Review Highlights

Pros
  • Easy work, 15% discount, holiday pay every 3 months (depending on your hours) (in 7 reviews)

  • Flexible hours and great people to work with (in 5 reviews)


Cons
  • you have a zero hour contract so you can never guarantee whether you will have work (in 19 reviews)

  • 0 Hour contracts (should be illegal) (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Co-Workers Are Great, Perks Are Lacking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant in Denton, North West England, England
    Current Employee - Customer Assistant in Denton, North West England, England

    I have been working at Sports Direct as a contractor (more than an year)

    Pros

    During my time at Sports Direct I have found that the best things about the job are the Zero-hour contract, which for me as a student allows me to work as and when I'm available (after school, school holidays etc) and also to take time off whenever I need it such as for exams and holidays with my family. Another great aspect of Sports Direct are the people. Even when the hours behind a till are starting to drag on a little there's always a friendly face next to you to make you smile.

    Cons

    Every now and then the customers can be rude, however I'm sure this is an occupational hazard for anyone in retail.

    Advice to ManagementAdvice

    Increase pay from minimum wage. It isn't easy working six hours non stop 5 days a week and the pay should reflect this. The employee discount is pretty much non-existant, even with a valid pay slip and being on the only day of the week when the company gives a minimal employee discount I have been refused by stores as I don't work for that particular branch. Ideally the discount would be extended to 7 days a week and some form of proof other than personal information about my earnings should be given out to allow access to discounts.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    fantastic and rewarding, don't believe everything you read

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sports Direct full-time (more than 10 years)

    Pros

    the rewards of working your way up in a company , hard work yes, long hours of course, but as with everything worthwhile in life what you put into it you get out of it, if you want an easy life do not work for sports direct, you want to work and earn beyond all expectations then this is the company for you

    Cons

    only negative here is people that don't want to work for a living and think that the company owes them

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I enjoy being kept busy but Sports Direct constantly run at 100mph

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant

    I have been working at Sports Direct part-time (more than 3 years)

    Pros

    The fast pace means you're constantly busy, whether you're serving or merchandising or doing little important jobs. The staff are great and the management are ok. Most of the time you're left to your own devices which shows a certain element of trust. Very flexible hours.

    Cons

    Communication is poor, staff are expected to take on more responsibility than they deserve, heavy emphasis on add-on sales and own-brand promoting takes away some of the fun from natural customer interaction. Very few staff get promoted from zero hours. Very poor health and safety.

    Advice to ManagementAdvice

    Don't be a bully. Some managers take the hard line on poor add on sales which leads to demotivated, miserable staff. Lead by example; take more responsibility with training staff instead of leaving them with part time staff who won't train new people properly.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    poor business ethics, but can be used as a means to pay bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Assistant in Bristol, England
    Current Employee - Retail Sales Assistant in Bristol, England

    I have been working at Sports Direct as a contractor (more than 3 years)

    Pros

    flexible working hours, friendly staff, promotion prospects

    Cons

    minimum wages, minimum breaks, maximum workload.

    Advice to ManagementAdvice

    treat casual staff more like you treat management staff, there is a large divide.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Worst experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Assistant in London, England
    Former Employee - Customer Assistant in London, England

    I worked at Sports Direct part-time (less than an year)

    Pros

    One of the best in clothing retail industry.
    Learn about customer service
    Develop multitasking abilities as have to deal with both customers and closing up (and cleaning the large mess of clothes the customers are constantly making)
    Some co-workers helpful and amiable

    Cons

    Low pay
    No actual training, only an induction for an hour
    Says train-in-work but expects you to be super fast from the very first hour
    Does not give the paid break which is in the contract, if questioned to the supervisor be ready to get low hours next week.
    0 hour contract
    Not all co-workers helpful
    Manager is hard to approach
    Biasness towards the employees
    Suddenly changes your work department/section without discussing at all
    Every week the shop floor clothing placement changes so for weekend workers have to learn where is this and that all over again

    Advice to ManagementAdvice

    Better training, better manager selection, not selfish ones who never gives the legal (mentioned on the contract) break and instead shows their higher ups that they have done the required work with less people and less hours, so they can take higher bonus themselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Worse 2 years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cast Staff in Aylesbury, England
    Current Employee - Cast Staff in Aylesbury, England

    I have been working at Sports Direct as a contractor (more than an year)

    Pros

    You earn money and that's it.

    Cons

    Management are uneducated morons that don't know employment rights so they treat their staff like they have no rights what so ever. Management do not know how to do their jobs so therefor the stores are not ran properly. Zero hour contacts are no stability when having to pay bills and there is no sympathy from the company when you cant pay your mortgage because they aren't giving you enough hours.

    Advice to ManagementAdvice

    Training programmes for management are needed!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casual Sales Assistant in London, England
    Former Employee - Casual Sales Assistant in London, England

    I worked at Sports Direct part-time (less than an year)

    Pros

    Make friends , nice staff we always have banter through out.
    You get paid nice if you put in the hours
    The longer your there the more you do as you please.

    Cons

    Stupid rude customers
    Supervisor are confused and don't know how to manage people
    Management rude when you can't work
    They like taking your time but not give you the days you request off

    Advice to ManagementAdvice

    Stop having jokes with casual assistant because half the time the respect barrier is gone

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    not that bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Assistant in Crawley, West Sussex, South East England, England
    Former Employee - Customer Assistant in Crawley, West Sussex, South East England, England

    I worked at Sports Direct part-time (less than an year)

    Pros

    easy hours and friendly staff

    Cons

    no hours contract so didn't know if coming or going

    Advice to ManagementAdvice

    sort staff rotas out and staff discounts

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casual Sales Assistant
    Current Employee - Casual Sales Assistant

    I have been working at Sports Direct part-time (less than an year)

    Pros

    Easy Work for the most part
    Staff are nice enough

    Cons

    Morale
    Zero hour contract
    Treated like a slave
    Pretty much everything

    Advice to ManagementAdvice

    Rethink and get rid of bags for life.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Worst Job!

    • Work/Life Balance
    Former Employee - Sales Assistant in London, England
    Former Employee - Sales Assistant in London, England

    I worked at Sports Direct as a contractor (less than an year)

    Pros

    Only good thing about this shoddy organisation was the uniform!

    Cons

    Horrible managers
    Poor training
    On the job training that requires you to pick up everything in one go
    The constant need to achieve KPI's through promoting and selling the RIDICULOUS Sports Direct bags that nobody wants to buy because they are UGLY and look like glamourised bin bags!
    Managers unprofessional in front of customers; addressing staff in rude manners and disregarding customer service
    Have to stay behind and clean once the shift is over
    Managers speak and discuss private staff and colleague matters on the shop floor, in front of other staff members
    Paranoia about secret shoppers! -__-

    Advice to ManagementAdvice

    Train your staff!
    Management is too rude
    And the reason you always have secret shoppers is because your customer service is never nowhere near EXCEPTIONAL!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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