Starbucks

  www.starbucks.com
Work in HR? Unlock Free Profile

Starbucks Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.7 4,324 reviews

88% Approve of the CEO

Starbucks Chairman, President, and CEO Howard D. Schultz

Howard D. Schultz

(2,944 ratings)

78% of employees recommend this company to a friend

Review Highlights

Pros
  • The best part of working there were the benefits offered to part time employees (in 401 reviews)

  • You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week (in 200 reviews)


Cons
  • Work/life balance was preached corporately but ignored in the field (in 109 reviews)

  • Store Managers and District Managers are disconnected from hourly partners (in 114 reviews)

More Highlights
4,324 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    great company

    Shift Manager (Current Employee) Basingstoke, England

    Prosgreat partners to work with.
    great benefits while.
    you have support in your initial training.
    they give you career development.
    pay is good.
    fun place to work.

    Consnone. . . . . . . . . . . .. . .

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Cross between a bunch is hippys and the hard edged US corp

    Project Manager (Former Employee) London, England

    ProsGreat values based organisation, was being run on s shoe-string when I was there.
    Good employee benefits for a retailer, although wouldn't stack up with the usual corporate package.

    ConsLimited chance to move to new role, IT was run from the US so communication was a challenge.
    Different policies seems to apply to different areas (not unusual)

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good part-time job for students but job satisfaction depends on the manager

    Barista (Former Employee) Woking, England

    ProsFlexible hours, reasonable pay for part-time/ weekend student job. It can be interesting at times as you get to learn about different types of coffee and the coffee making process.

    ConsNo guarantee of total number of hours, and the team you work with (particularly the manager) can make the job harder than it is. They are very happy to see their staff as disposable.

    Advice to Senior ManagementMake your staff know that they are valued.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work.

    Barista - Starbucks (Former Employee) Amersham, England

    Prosgood discounts. fun working with great people. can get busy at times but its still fun. free drinks on shift and 50% off food.

    Conssenior management don't seem to care about you as a person. Rather just hit store figures by any means

    Advice to Senior Managementtreat your staff like people

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    People get trapped in Starbucks.

    Shift Supervisor (Current Employee)

    ProsPay is defiantly competitive. Brilliant team

    ConsPaying well but low contracted hours makes it hard to find something better (as most jobs are more hours and minimum wage). Managers under way too much pressure which makes supervisors be under too much pressure and stepping into assistant manager rolls and not being paid for it. The company used to be a great deal better and more about there 'partners' than DOSH!

    Advice to Senior ManagementTake some time to remember what Starbucks used to be about.. notice staff turn over was less and people were happier?...

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Loved it.

    Barista (Former Employee) Milton Keynes, England

    ProsI loved providing people with the fuel to kick start their day!! it is a great atmosphere with lovely people.

    Conshaving to deal with the customers who think it is within there rights to be rude if their name is spelt incorrectly.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    It's great, Decent job

    Barista - Starbucks (Current Employee) London, England

    ProsI wanted work here jus to improve my english

    Consit is good to improve your customer service

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Think carefully about it

    Barista (Former Employee) London, England

    ProsSalary over minimum wage, benefits.

    ConsThe company is just thinking merely to its own profit, they can reduce staff to save money but then you'll be expected to work more hours and with not enough staff on the store.
    Litres of milk thrown away every day in each shop.
    Shifts and double shifts hours continously changing.
    New products and personalised drinks could send you mad.
    And then you discover that they didn't pay taxes.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    One of the best big companies to work for (my opinion)

    Barista (Current Employee)

    ProsGood hourly rate, always get a break, always get to finish on time (compared to other big companies like KFC etc) was easy to learn everything & opportunities to progress within the company.

    ConsStaff can be patronising; customers too. Not being contracted days, just hours so hard to plan ahead until you know what days you're given to work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Nice place to work

    Barista - Starbucks (Current Employee) Stansted, England

    ProsWorking environment, a lot of chances to learn and grow

    ConsSalary is not very high for the responsabilities

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Worked for Starbucks? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.