Glassdoor is your free inside look at Starbucks reviews and ratings - including employee satisfaction and approval ratings for Starbucks CEO Howard D. Schultz. All 2,379 reviews are posted anonymously by Starbucks employees.
85% of the CEO
Howard D. Schultz
Current Employee – been working at Starbucks part-time for less than a year
Pros – Supportive colleagues and friendly atmosphere at work. People are generally nice and helpful.
Cons – Not much that I can think of. Probably pay should be raised.
Advice to Senior Management – Focus more on baristas and encourage them to learn day by day, so that promotion is facilitated.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-20 17:41 PDT
Current Employee – been working at Starbucks full-time for more than a year
Pros – quick carrier opportunities if you are good
Cons – the compani asks for more and more...
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-08 14:44 PDT
Current Employee – been working at Starbucks full-time for more than a year
Pros – it pays nearly enough to scrape by every month, Some of the staff are a good laugh, ooh free uniform, What a benefit that is, Aren't we lucky boys and girls?
Cons – lazy management and supervisors, Lazy managers and supervisors, Lazy management and supervisors, erm you get the idea don't you?
Advice to Senior Management – Try to better recognise the importance of your lowest paid workers. Just because they haven't brown nosed their way up the ladder doesn't make them less valuable, Quite the opposite in fact.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-14 13:20 PDT
Former Employee – worked at Starbucks full-time for more than 3 years
Pros – Many pleasant colleagues. Some (or maybe many) pleasant customers. Met some celebrities including Alice Cooper who is one of the nicest people I have ever met, despite the scary image. Was always paid on time. I think opening and closing shifts were mostly fairly distributed.
Cons – 1. I started with a four or five spanish women. We all had the same standard of work, but miraculously when it came time to promote to supervisor, all the spanish women were selected. The assistant manager was spanish. I am sure that was just a coincidence.
2. We were compelled to empty the womens sanitary towel containers. I was sure that was niether legal nor hygienic and that they are usually removed by rentokil etc and incinerated.
3 I remember another occasion where a sewage pipe exploded and flooded the ground floor in human excrement. I was asked to clean it up. It is difficult to refuse when you need your job, and I was younger then and not as able to stand up for myself. It subsequently flooded again and I don't remember if I had to mop it again but I think I did. The carpet was subsequently replaced. They care about the customer not smelling it, but not about the staff that has to clean it. How charming.
Advice to Senior Management – Stop telling people they are partners. This is a meaningless insult. If you work for John Lewis it means something, if you work for STarbucks it doesnt. Also, stop having tasting sessions for staff where you pretend that coffee tasting is like wine tasting. It is pretentious and mendacious, and nobody is taken in by it. Stop calling counter staff Barista. In England it sounds like the name for an advocate, and the situation of counter staff at starbucks and advocates could not be more different. It is like calling dustmen, sanitary engineers. It is nonsense.
No, I would not recommend this company to a friend
2013-05-07 13:33 PDT
Former Employee – worked at Starbucks full-time for more than 3 years
Pros – Paid breaks
Stocks and Shares given after one year of working
Great for networking
Cons – Difficult to progress up the ladder
Remuneration potentials are low as you progress
A lot of rules and regulations; not for the faint hearted
Advice to Senior Management – Listen to your staff and allow people to progress up as opposed to outsourcing management with no understanding of the business
Yes, I would recommend this company to a friend
2013-04-13 05:44 PDT
Former Employee – worked at Starbucks part-time for more than a year
Pros – Proper structure, and competitive salary for retail. Clear instruction and training, and a fantastic working environment with great colleagues & management. Also, great perks - free drinks & 50% off food :)
Cons – Sometimes difficult to express an opinion, staff were certainly encouraged to fit a specific mould. Too much emphasis on 'coffee passport' system meant that real achievement often went unrewarded.
Advice to Senior Management – Work harder to recognise achievement and promote individuality.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-03 10:00 PDT
Current Employee – been working at Starbucks full-time for more than a year
Pros – Busy, met a lot of interesting people.
Cons – It gets a bit boring after 6-12 months. Big turnaround.
Advice to Senior Management – Focus on partners relationship with management.
Yes, I would recommend this company to a friend
2012-10-17 21:19 PDT
Former Employee – worked at Starbucks full-time for more than 3 years
Pros – In America: Health insurance, good base wage, good tips, nice laid back environment
Cons – In England: crappy wages, hardly any tips, freakishly busy
Advice to Senior Management – Stop freaking out so much about unionization and standardization of unimportant little details. Workflows must be location-specific.
Yes, I would recommend this company to a friend
2012-10-04 10:06 PDT
Current Employee – been working at Starbucks full-time for more than 3 years
Pros – Great job, usually decent coworkers. A suprisingly good relationship between stores and management. Theoretically good progression through the company, made a decent part time job while studying
Cons – Sigh, this could all too easily turn into a rant, so I won't. My experience with Starbucks was mostly good. My issues were with particular employees, rathe than the company as a whole
2012-09-18 03:51 PDT
Former Employee – worked at Starbucks part-time for less than a year
Pros – Flexible schedules, and good working environment
Cons – Very little room for career progression,
Advice to Senior Management – Be prepared for high turnover.
No, I would not recommend this company to a friend
2012-09-06 03:16 PDT
Loading...
What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and mutual… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Sorry, but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried that someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around