State Farm Reviews

Updated 23 October 2014
Updated 23 October 2014
1,685 Reviews
3.5
1,685 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
954 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 100 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 78 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 25 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Vallejo, CA (US)
    Former Employee - Claims Representative in Vallejo, CA (US)

    I worked at State Farm full-time (more than 5 years)

    Pros

    State Farm has many pro aspects including: Benefits, Pay, Culture, and Training!

    Cons

    Unfortunately there are some cons including: mandatory OT and constant monitoring.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great

    Current Employee - Agent Staff in Memphis, FL (US)
    Current Employee - Agent Staff in Memphis, FL (US)

    I have been working at State Farm part-time (more than 10 years)

    Pros

    Is a very stable and good paying job

    Cons

    All is very good so fae

    Advice to ManagementAdvice

    Nothing that I can think of

    Approves of CEO
  3.  

    Great company to work for and lots to learn.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    They value your work-life balance, and not just on paper
    There is an abundance of experience, expertise, and knowledge across the employees
    My colleagues were always ready to lend a hand and answer questions

    Cons

    As with many other larger companies, change takes time but the eventual decision to change is usually positive

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good experience right out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Representative in Pittsburgh, PA (US)
    Current Employee - Office Representative in Pittsburgh, PA (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    Great working environment, great co-workers, fair commissions and bonuses, and large company name recognition in a small office structure.

    Cons

    Requires state insurance licenses, need to jump through hoops to comply with the company's structure of underwriting and guidelines, and long hours of dead end meetings / dead end cold calling.

    Advice to ManagementAdvice

    Instead of spending countless hours on sales pitches to the agents, why not focus more on your sales pitch to customers. The commercials have gotten repetitive and unimpressive. Marketing department needs to find a better source of marketing than the agent’s current marketing opt-ins like online lead aggregators and mail letter systems that are ineffective and a dying form of solicitation.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Stressful, yet very fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Zephyrhills, FL (US)
    Current Employee - Receptionist in Zephyrhills, FL (US)

    I have been working at State Farm full-time (less than an year)

    Pros

    I like working here because the other employees are very friendly. There is always someone there if you need help with something.

    Cons

    Very stressful at times and customers can be VERY rude. The worst thing about the job is the customers because they think everything is your fault when you are just the middleman.

    Advice to ManagementAdvice

    I do feel underpaid for the work that I do. This is a very stressful job and I am pretty great at what I do. I love it here but would be a little happier if I made more money.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    There is room for growth learning opportunities are in abundance.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Learning and development is a great way to boost employee moral.

    Cons

    So far there are no cons to working for State Farm.

  8.  

    Good Neighbor Policy Does Not Apply to Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time

    Pros

    As an independent Agent, having some freedom and flexibility to run my office within the State Farm model and guidelines helped me to develop my own personal brand while having the reliability and consumer identification with a trusted company.

    Cons

    Being under the corporate thumb when it comes to social media and behind the times in technological advancements for back office and policy changes.

    Advice to ManagementAdvice

    More local corporate representation, or better still, Agent liaisons to corporate to get a better understanding of what Agent's need on a day-to-day basis.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER in Richmond, VA (US)
    Current Employee - AGENT STAFF - TEAM MEMBER in Richmond, VA (US)

    I have been working at State Farm full-time (more than 3 years)

    Pros

    Run your own business
    Good pay for a commision based position
    Good work life balance

    Cons

    Very competitive with other companies like Gieco and Farmers in my area. A lot of times we are higher priced, so bringing customers into the agency is a must.

    Advice to ManagementAdvice

    No advice, keep doing what you do

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The State Farm internship program is amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Public Affairs Intern in Bloomington, IL (US)
    Current Employee - Public Affairs Intern in Bloomington, IL (US)

    I have been working at State Farm as an intern (less than an year)

    Pros

    Free housing, great coworkers, lots of training, compensation

    Cons

    Some days weren't very busy

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Atlanta, GA (US)
    Current Employee - Claims Processor in Atlanta, GA (US)

    I have been working at State Farm full-time (more than an year)

    Pros

    great opportunities for advancement
    excellent benefits
    great upper management
    excellent work-life balance

    Cons

    claim handling can be stressful
    rude customers
    metric driven environment

    Recommends
    Positive Outlook
    Approves of CEO

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