State Farm Reviews

Updated 19 September 2014
Updated 19 September 2014
1,600 Reviews
3.5
1,600 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
912 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 88 reviews)

  • The company has a good work environment and works to help employees meet their needs (in 68 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 19 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Account Representative  in  Moncks Corner, SC (US)
    Current Employee - Insurance Account Representative in Moncks Corner, SC (US)

    I have been working at State Farm full-time for less than a year

    Pros

    great training program. excellent reputation. good working environment. unlimited earning potential.

    Cons

    State Farm has to many computer base programs and still use paper application, systems needs to be updated

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    You are NOT just a number!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Richardson, TX (US)
    Current Employee - Customer Service Representative in Richardson, TX (US)

    I have been working at State Farm part-time for less than a year

    Pros

    Constant feedback, rewards, great benefits, PTO, good raises, overtime, thorough training, employees are nice, the ability to move up quickly, good payouts, good bonuses, double time and a half for holidays, and you can pick up additional hours.

    Cons

    Starting pay could be better, but I am comfortable.

    Advice to ManagementAdvice

    Keep up the Great work!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great starting place to build your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analyst  in  Bloomington, IL (US)
    Current Employee - Technical Analyst in Bloomington, IL (US)

    I have been working at State Farm full-time for less than a year

    Pros

    Lots of training, Mentoring, I have great leadership. Benefits are very good.

    Cons

    Hard to get into State farm. To many people who don't work.

    Advice to ManagementAdvice

    Make sure people are really working.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company Very fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time for more than 8 years

    Pros

    The pay is amazing and State Farm has processes in place that ensure fair salary distribution

    Cons

    At times is very politically correct. Too much at times but that is the corporate culture now you have to watch everything you say and do.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Many growth opportunities....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time for more than 10 years

    Pros

    Great benefits, great company culture, flexible work hours

    Cons

    Changing very fast without adequate infrastructure.

    Advice to ManagementAdvice

    Eliminate the "State Farm nice" and provide performance comment that will actually help.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    great benefits
    work environment
    ok pros
    ok pros
    ok pros

    Cons

    not much room to grow
    old people in management

    Recommends
    No opinion of CEO
  8. 2 people found this helpful  

    Solid company going through some rough changes, but hiring, and has lots of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Representative
    Current Employee - Claim Representative

    I have been working at State Farm full-time for more than 10 years

    Pros

    One of the best insurance companies to work for. Generally family oriented. Good pay and benefits with lots of opportunity IF you are willing to move or you live in an area that has a hub. Company supports continuing education and community involvement. Customer service is high priority. Company hires high quality employees and encourages long-time careers.

    Cons

    Company is going through lots of change and is moving operations and claims to large hubs. Work-life balance used to be very reasonable but is unbalanced now with all the changes going on. Work load is unmanageable and customer service is suffering.

    Advice to ManagementAdvice

    Hire some temps or independents to get the company through this transition. Long-time, loyal, hard-working employees are suffering as is customer service. The ultimate goal is to improve customer service with the new model, but the company is going to lose customers and employees during the transition and the company reputation and ratings may suffer.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Stable company with great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bloomington, IL (US)
    Current Employee - Anonymous Employee in Bloomington, IL (US)

    I have been working at State Farm full-time for more than 10 years

    Pros

    Training availability and mentorship programs are top notch. Even when you have reached a point in your career where you may not be looking for a promotion, you can find meaningful work and have the opportunity to move across a number o f areas and work with different technologies..

    Cons

    While there is significant focus on work-life balance, it is still difficult to maintain at times. Office culture is truly that of a good neighbor - its about getting the work done and getting along with others. Sometimes results suffer from this approach and individuals who are great at their jobs but a little rough around the edges may feel undervalued. Lastly, the hubs are confusing - why are we really doing this?

    Advice to ManagementAdvice

    Keep communicating where we are going as a company - sometimes the strategies don't make sense to the layperson.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Awesome company to work for...but you DO have to work and be flexible as changes are made.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at State Farm full-time for more than 5 years

    Pros

    Benefits are awesome, pension, pto, vacation

    Cons

    They really push insurance education...if you want to move up..consider this training.

    Advice to ManagementAdvice

    Great overall. I would say please remember to be sensitive to your employee's home / personal lives and needs. Pay differential pay to those who would like to work late hours. It will make it more attractive to those who can manage it.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Marketing Associate Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Associate  in  Provo, UT (US)
    Current Employee - Marketing Associate in Provo, UT (US)

    I have been working at State Farm part-time for more than a year

    Pros

    State Farm is well recognized in the insurance sector and its name offers stability. Strong marketing push by head office allows for quick name recognition. The claims department is second to none.

    Cons

    Some of the systems at State Farm are outdated and temperamental. On more than one occasion during your week you'll deal with a cranky underwriter.

    Advice to ManagementAdvice

    Develop concrete territories for agents to avoid inter company competition. Integrated CRM systems for marketing purposes would make sales staff more efficient.

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for State Farm? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.