Steven Madden

  www.stevemadden.com
  www.stevemadden.com

Steven Madden Reviews

Updated 17 October 2014
Updated 17 October 2014
72 Reviews
3.2
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
31 Ratings

Review Highlights

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 9 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Hard to get raise, not always best upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist Executive Assistant in Long Island City, NY (US)
    Former Employee - Receptionist Executive Assistant in Long Island City, NY (US)

    I worked at Steven Madden full-time (less than an year)

    Pros

    personal growth and experience to move forward in a better position

    Cons

    training and management, the way new employees are treated almost like they are bullied

    Advice to ManagementAdvice

    when conversation are had with human resource it needs to be handled accordingly

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Long Island City, NY (US)
    Former Employee - Intern in Long Island City, NY (US)

    I worked at Steven Madden as an intern (less than an year)

    Pros

    Most amazing internship. The internship was about 8 weeks long, 9am - 6pm (long hours but I was busy the whole time). I was not just given "busy work" - was able to contribute to the team I worked with. Very friendly and helpful co-workers.

    Cons

    Corporate office is located in Long Island City, Queens - so the commute was a little rough.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great customer service experience which provided me with experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    The ease of selling such a strong brand, bonus's for managers who ran successful store and the employee discount we all pros. There was also a great connection with corporate decision makers in the New York office.

    Cons

    The time off policy would effect you social life since there were very strict restrictions about working on weekends and during the peak holiday season. The company also required there associates to perform their own store inventories.

    Advice to ManagementAdvice

    Consider more opportunities for leadership outside of working the store. I know there are limits since the corporate offices are in New York but there are ways of expanding such as account reps who deal with department store in select regions, more trainers within your districts and encouragement for managers to relocate to the corporate office.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    very satisfied

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Company is on the move

    Cons

    Company is growing very fast

  6.  

    Terrible management and very much a high school popularity contest.

    • Comp & Benefits
    Former Employee - Stock Associate in San Diego, CA (US)
    Former Employee - Stock Associate in San Diego, CA (US)

    I worked at Steven Madden part-time (more than an year)

    Pros

    Great discounts on shoes, plus a free pair for every new season. If working in sales, the job is commission based.

    Cons

    Management lacks consistency, fraternizes with employees, and multiple cases of sexual harassment not taken seriously when HR was informed. It has an extremely high school politics atmosphere. Hours are cut for sales associates if they don't meet sometimes very high goals in sales.

    Advice to ManagementAdvice

    Take a closer look at the store managers and assistant managers you are hiring.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    LIC Corp Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Long Island City, NY (US)
    Current Employee - Sales Coordinator in Long Island City, NY (US)

    I have been working at Steven Madden full-time (more than 3 years)

    Pros

    Free breakfast on Friday! Salary positions, learn a lot, meet a lot of ppl, get to work in the city for shoe shows and get to travel out of town to ATL, Vegas, and Chicago sometime

    Cons

    Micromanaged, work overload, not enough pay, no place to grow, very cliquish, must kiss up to get promoted, a lot of false promises

    Advice to ManagementAdvice

    Create a development plan, pay more money

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Need better management !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY (US)
    Former Employee - Sales Associate in New York, NY (US)

    I worked at Steven Madden part-time (more than an year)

    Pros

    GREAT DISCOUNTS! 50% OFF , 65% OFF DURING CHRISTMAS, AND FREE 75$ GIFT CARD FOR CHRISTMAS, LETS NOT FORGET "MADDEN MONEY!"

    Cons

    I worked in the NYC SM for 2.5 years. I always met sales goal, never called out, never late. One of the Managers because I wasn't his "favorite" he never used to give me more than 14.5 hrs. (happened with alot of my other coworkers) he then would hire other Sale Associates and give them Full Time instead of giving anyone else who been in the company for longer. No room for growth what so ever unless you one of the management favorite… BTW Min wage plus commission if you don't sale.. you then would have a horrible check!

    Advice to ManagementAdvice

    STOP FAVORITISM !

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Great company and willing to help you succeed.

    Cons

    No cons I love this company

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Colorado owned Steve Madden Independent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Steven Madden full-time (more than an year)

    Pros

    Access to fashion trends and great boot styles. Access to store management technique and overall great experience in a small locally owned company. You will learn a lot about sales psychology and marketing techniques. You will learn how to deal with difficult personalities.

    Cons

    Awful management. The owner is not someone worth working for. Terrible attitude. Hides behind the facet of "helping his employees with anything they need." Constantly puts employees in tears with brutal management style. Extremely unprofessional and inappropriate. Extremely high turn over rate. Few last longer than 6 months. Long hours, sometimes 12-13 hour shifts @ $8 an hour, %5 commission.

    Advice to ManagementAdvice

    Learn how to manage professionally and appropriately and perhaps you won't have such a high turn over rate. Make people want to be there instead of hating their jobs. Try a less brutal/abrasive approach to teaching your employees how you want them to perform. No one likes working for a tyrant.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Enjoyable experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at Steven Madden part-time (more than an year)

    Pros

    Fast-paced, fun, great merchandise, company values, great staff

    Cons

    Not too much room for promotions when in school, also hard to balance both.

Work at Steven Madden? Share Your Experiences

Steven Madden

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.